PROFESSIONAL SUMMARY:

• Analytical technical astute professional with over 8 years of IT industry experience as a Business Analyst, Business System Analyst and Scrum Master with proven ability to work in different circumstances and scenarios with self - organizing and cross-functional teams in a wide spectrum of Banking and Finance sectors.
• Extensive experience in Business Modeling, Business Process Reengineering, Business process improvements and Historical Data Reports Analysis.
• Extensive experience in working with Software Development Life Cycle (SDLC) processes including Requirement Elicitation, Analysis, Design, Development, Testing, Operations, Disposition and Change Management.
• Strong knowledge of methodologies such as Waterfall, Scrum, Hybrid (Waterfall-Scrum), Scaled Agile (SAFe 3.0,4.0).
• Experience in managing requirements and slicing User Stories using Vertical (Agile) and Horizontal slicing.
• Highly proficient in writing User Stories and handling the Requirements Churn. Efficient at user story prioritization techniques such as MoSCoW, Kano Model, Business Value Based, Walking Skeleton, Validated Learning, Technology Risk Based and Customer Value Based. User Story Estimation techniques such as Planning poker, Bucket System, Relative Mass Valuation, T-Shirt Sizing, Dot Voting.
• Scrum retrospective techniques such as Happiness Histogram, Mad Sad Glad, silent writing and Wheel.
• Experience in recording and maintaining the artifacts like impediments list, sprint burndown charts and sprint burnup charts to track the team’s performance and keeping it visible to the team members and owners.
• Conducted Impact Analysis, Cost Benefit Analysis, GAP analysis, Root Cause Analysis and As-Is and To-Be business analysis, Risk Analysis, and SWOT analysis.
• Experience in eliciting Business Requirements with various techniques: Joint Application Development (JAD), Observation, Interviews, Document Analysis, and Prototyping conducting Survey.
• Proven expertise in creating Business Requirement Document (BRD), Use-Cases, Requirements Traceability Matrix (RTM) and System Requirement Specification (SRS) and Test Requirement Document (TRD).
• Expert at business tools such as IBM Maximo for asset management, service management and materials management.
• Adept at handling organizational and team conflicts through effective Conflict Management and Conflict Resolution methods and effective at implementing Change/Configuration Management using Change Request Forms/ logs.
• Knowledge about cloud based architecture and services such asAWS EC2, S3, RDS, Lambda and EBS.
• Extensively used SQL queries using joins, group by, and order by to extract data from different data sources and to perform DDL (Data defining language) operations to create, read, update and delete (CRUD) the data in the database for data manipulation/calculations & data analysis operations.
• Expertise in Data Warehousing, Data Modeling (Conceptual, Logical), Star/Snowflake Schemas, Data Marts, Architectures such as Centralized, Bus, Interconnected, Hub and Spoke and Federated.
• Involved with extensive client interactions and converting business functionalities into Service Oriented Architecture (SOA) models across heterogeneous IT environments. Extensive knowledge of SOAP/RESTful web services, AJAX, JSON, XML, XML Schema Definition (XSD), Web Service Description Language (WSDL)
• Collaborated in various types of testing like Functional (Black-Box) testing, End to End Testing,Regression Testing, and User Acceptance Testing(UAT). Involved in Smoke Testing, Sanity Testing Expertise in developing Test plans, Test case, test scripts and Test procedures in manual and automated test environments.
• Self-Motivated and Objective driven professional with excellent communication and Interpersonal Skills with a sound understanding of the balance that must exist between customer satisfaction and technical excellence.

TECHNICAL SKILLS:

SDLC Methodologies: Waterfall, Agile-Scrum, XP, Waterfall-Scrum.

Business Skills: Impact Analysis, JAD Sessions, SWOT Analysis, Project Planning, Project Budgeting and Change Management.

Project Management Tools: MS-Project, MS SharePoint Server, Visual Studio, IBM Maximo

Requirement Management: MS Office, JIRA, Version-One, HP ALM 11.5, Rally.

Reporting Tools: MS office Suite, Tableau, IBM Cognos

Modeling Tools: Balsamiq, Rational Rose, MS Visio, Mockup Screens

Databases: MySQL, SQL Server, Oracle

Analytics Tools: MS Excel, MS Access, Power BI, Tableau 9.1

Defect Tracking tool: HP ALM

PROFESSIONAL EXPERIENCE:

Confidential, Buffalo, NY

Sr. Business Systems Analyst/Scrum Master

Responsibilities:

• Interacted with stakeholders to identify business needs and elicit requirements using elicitation techniques such as JAD sessions, Interviews and Questionnaire.
• Involved in creating test cases, test plans and test scripts.
• Created UML diagrams such as Use Case, Activity Diagram, Sequence Diagram, Data Models, Dimensional Data Models and ER diagrams using MS Visio.
• As a Scrum Master, facilitated all the Scrum Ceremonies, namely: Sprint Planning Meeting, Daily Scrum Meeting, Product Backlog refinement meeting, Sprint Review Meeting and Sprint Retrospective meeting.
• Resolved impediments during the entire project.
• Created use case, activity diagrams and sequence diagrams.
• Used JIRA for allotting task and issue tracking, user story management and requirement traceability.
• Performed root cause analysis to identify data quality problems, and historical trends.
• Carried out research to understand various APIs in the market and select the best-suited API for the project.
• Coached teams to write effective user stories using INVEST criteria, and tasks using SMART criteria, defined Acceptance criterions, and Definition of Done. Used various Estimation, planning and Retrospective techniques such as Moscow, Agile Poker and Star Fish.
• Coached my scrum teams to be self-organizing, transparent, cross-functional and accountable.
• Organized multiple team building activities to improve the team’s morale and productivity.
• Worked closely with UI team in developing the web application, XML documents and validatedXML, HTML and Java Script. Assisted Web services team in designing REST services and configuring WADL.
• Checked the format, used XSD files to validate the XML for Well-formed ness as well as validity.
• Implemented Issues Tracking in Version One to effectively track impediments against user stories.
• Proficient in prioritizing techniques like MoSCoW, KANO and Walking Skeleton.
• Helped the teams to determine Story Points for User Stories using Estimation Techniques like Planning Poker, T-shirt Sizing, Relative Mass Valuation and Dot Voting; helping teams achieve more with a higher level of Satisfaction.
• Worked on Service Oriented Architecture (SOA) primarily including RESTful web services and JSON.
• Differentiated Client side and server side validation components to ensure these components defined rules.
• Made a UI checklist to ensure view provided easy usability, navigation, content and design (Look and Feel)

Environment: - Agile, Scrum, AWS, EC2, AWS RDS, AWS S3. Jira, HP QC, Microsoft SQL, MS Visio, IBM Maximo, JAVA, XML, HTML5, Bootstrap, AJAX, Jquery, Angular JS, Eclipse EDE, Jenekins.

Confidential, Columbus, Ohio

Business Systems Analyst/Scrum Master

Responsibilities:

• Knowledge of the Dodd-Frank Act, the Bank Secrecy Act, FinCEN and Sarbanes-Oxley Act.
• Conducted GAP Analysis to derive requirements for AML surveillance system.
• Used software methodologies including Agile (Scrum).
• Organized and Conducted the JAD team and in conducting the weekly sessions from requirement gathering to sign-off of the application after testing.
• Elicited demands from the stakeholders and analyzed them for consistency, completeness and flexibility.
• Interacted with SME’s, asking detailed questions and carefully recording the requirements in a format that can be understood and reviewed by both technical and business people.
• As a Scrum Master I facilitated Scrum events including Backlog refinement, Sprint Planning, Stand up meeting, Sprint Review and Sprint Retrospective.
• Highly proficient in writing and prioritizing user stories in Product Back Log with Product Owner.
• Analyzed the Iteration Burn Down charts and reviewed defects.
• As experienced Scrum Master anticipated and removed obstacles from project team’s path and pushed them to deliver quality results based on schedule.
• Used JIRA for issue tracking, user story management and requirement traceability.
• Developed use case documentation for system requirements, business process flows, and screen mockups using MS Visio.
• Responsible for identifying and documenting business rules and creating detailed diagrams including Use Cases, Use Case diagrams, Business Flow diagram, Creating process models, Data flow diagrams.
• Assist with User Acceptance Testing, developing and maintaining quality procedures, and ensure that appropriate documentation is in place. Assisted in Black box, UAT and Regression testing.
• Assisted in identifying documents needed to develop Suspicious Activity Reports (SAR) as required by Bank Secrecy Act and FINCEN for generating reports and red flags to report fraud, money laundering, patterns and inconsistencies activities.
• Communicated effectively across company contacts and clients, internal team about the project requirements, schedules and launches.
• Assisted the project manager to construct a project plan that included Project Schedules, Milestones tracking, and Meeting minutes using MS Project.

Environment: ERP, CRM, Scrum Agile, Tableau, MS Visio, MS Project, MS office, UML, SCRUM, Fraud management, Money Laundering, SQL version 2014, JIRA, Kanban, Tableau Desktop, IBM Cognos, MS Office Suite (MS word, MS Excel, PowerPoint), MS Project, Test Director, Rally, SharePoint Version 2013

Confidential, Pennington, NJ

Senior Business System Analyst/Scrum Master

Responsibilities:

• Analyzed Organized Scrum Workshop, facilitated Scrum Ceremonies and different retrospective techniques.
• Interacted with stakeholders to identify business needs and elicit requirements using elicitation techniques such as JAD sessions, Functional Decomposition, Interviews and Questionnaire.
• Created UML diagrams such as Use Case, Activity Diagram, Sequence Diagram, Data Models, Dimensional Data Models and ER diagrams using MS Visio.
• Gained knowledge about federal securities laws and regulations SEC, SIPC and FINRA regulations.
• Created Business Requirements Document (BRD), Software Requirements Specification (SRS) to in corporate functional, non-functional, GUI Requirements, Data Requirements, Use Case Model and RTM.
• Performed root cause analysis to identify data quality problems, and historical trends.
• Performed data profiling to identify inaccuracy in Data along with preparation of Data Mapping document.
• Assisted in design review meetings to make sure all the requirements are covered in development.
• Carried out research to understand various APIs in the market and select the best-suited API for the project.
• Coached teams to write effective user stories using INVEST criteria, and tasks using SMART criteria, defined Acceptance criterions, and Definition of Done. Used various Estimation, planning and Retrospective techniques such as Moscow, Agile Poker and Star Fish.
• Coached my scrum teams to be self-organizing, transparent, cross-functional and accountable.
• Organized multiple team building activities to improve the team’s morale and productivity.
• Worked closely with UI team in developing the web application, XML documents and validatedXML, HTML and Java Script. Assisted Web services team in designing REST services and configuring WADL.
• Maintained a Kanban board along with Scrum to enforce visibility along with continuous flow in work.
• Checked the format, used XSD files to validate the XML for Well-formed ness as well as validity.
• Implemented Issues Tracking in Version One to effectively track impediments against user stories.
• Proficient in prioritizing techniques like MoSCoW, KANO and Walking Skeleton.
• Helped the teams to determine Story Points for User Stories using Estimation Techniques like Planning Poker, T-shirt Sizing, Relative Mass Valuation and Dot Voting; helping teams achieve more with a Higher level of Satisfaction.
• Worked on Service Oriented Architecture (SOA) primarily including RESTful web services and JSON.
• Differentiated Client side and server-side validation components to ensure these components defined rules.
• Made a UI checklist to ensure view provided easy usability, navigation, content and design (Look and Feel)

Environment: -Scrum-Waterfall hybrid, Apache Hadoop, HDFS, Map Reduce, Xignite APIs, HTML 5, CSS3,SASS, Oracle 11G/R2, Altova XMLSpy, Atlassian JIRA, AJAX, SharePoint (2010), Microsoft Office, Informatica Power Center

Confidential, Oaks, Pennsylvania

Scrum Master

Responsibilities:

• Responsible for synthesizing information and defining project scope, objective, resources, budget and deliverables.
• Performed Interviews and Surveys, Document Analysis, Job Shadowing with Business Users, SME’s and multiple teams for requirement gathering and refinement.
• Translated the business requirements specification into functional specification and GUI specifications based on business rules and company listing/delisting rules and procedures as per the Dodd-Frank guidelines and BASEL policies.
• Created GUI Specifications using UI Components such as buttons, Drop-Down List, Check Boxes, Breadcrumbs, for retrieving data from the user with both client side validation and server side validation.
• Automation of publishing Ticker notices to the market based on business rules governed by Corporate Actions and Market Watch business teams.
• Coached the team on different slicing techniques and estimation techniques.
• Integral part of breaking down the EPICS into User Stories that the development team could estimate the work using Planning Poker and T-Shirt Sizing.
• Maintained the Task Board that was referred to during the daily standups that helped the team track the stories To Do, In Progress, Done, and Accepted.
• Assisted Data analyst help develop Data Architecture for the migration of historical records from existing Listing and Compliance application to the newly developed web-based application.
• Ran Excel based Macros to run the daily compliance reports using Lookups and Pivot Tables.
• Planned the UAT testing, test plans, test cases, test scripts and worked with the business users for UAT Test execution and assisted in developing the documents.
• Streamlined the requirements/enhancements for Post-Production release based on business priority to technological severity analyses and mappings.
• Monitored various module tasks from initiation through transition and organize interdepartmental or cross-functional team activities ensuring completion of project tasks and schedule.
• Served as a liaison between the business teams and the technology teams located onshore and offshore.

Environment: Agile Scrum, HP QC, RALLY, Microsoft SQL, Microsoft Business Intelligence Development Studio (SSIS, SSRS), MS Visio, .Net, HTML, XML, .NET, JAVA, JQuery JavaScript, Angular JS, IBM Cognos.

Confidential

Business Analyst

Responsibilities:

• Interacted with the customers and internal stakeholders to gather user requirements and their expectations from the system.
• Involved in analyzing Business Requirements and developing System Specifications.
• Analyzed monthly/quarterly performance against plans and forecast and recommended corrective actions.
• Did rigorous load testing using Load Runner.
• Assessed business priorities, and advised business units on risks and Cost-Benefit analysis.
• Used Rational Rose to generate various UML Diagrams.
• Organized cross of team members and users to become more responsive.
• Participated in the development and preparation of the Test Plan with the testing team as well as ensuring testability, reliability, usability, maintainability and performance of the application.
• Involved in incident reporting and change and configuration management procedures using Clear Case.
• Ensured that the modifications suggested by the users were incorporated into the application.
• Formed a bridge between the Project Manager and different teams with effective presentations.

Environment: HP QC, UML, Clear Case, MS Access, MS Office, ASP, SQL Server, Visual Studio, SDLC.

Confidential

Business Analyst

Responsibilities:

• Actively Involved in Pre-Analysis of project with SME (Subject Matter Experts) and Developers
• Conducted Gap analysis for ‘As-in’ and To-be of the process to identify and validate requirements.
• Participating JAD sessions with SME’s and multiple teams for requirement gathering and refinement.
• Analyzed the gathered requirement and reviewed Business Requirement Document (BRD)/Functional Specification Document (FSD).
• Created System requirement Specification (SRS) document to describe all data, functional and behavioral requirement of the system.
• Used Share point for contentmanagement and documentmanagement.
• Wrote Use Case and built Use Case Diagram/ Activity Diagram using MS Visio.
• Created Requirement Traceability matrix (RTM) using HP QC tool.
• Used JIRA for allotting task and issue tracking, user story management and requirement traceability.
• Worked with QA team for designingTest Plan and Test Cases, Test Scriptsfor UAT and regression testing.
• Tableau was used as a data visualization tool to communicate information clearly and efficiently via the statistical graphics, plots, information graphics, tables, and charts selected throughout the project

Environment: Waterfall, Wireframes, SQL Server, MS Word, MS Excel, MS PowerPoint, and MS Visio, GAP Analysis, HP QC, UAT Testing, SharePoint, ASP.net, Tableau, Ajax, XML, Web Server.