Business Analyst Rresume Profile

SUMMARY

Business Analyst with Project Management Experience. Possesses BS in IT Business Systems Analysis. Strong team player and effective communicator to all levels of an organization. Fast learner accustomed to multi-tasking.

PROFESSIONAL EXPERIENCE

Confidential

Actively connect Operations and IT to improve systems and processes
Analyze, troubleshoot, and provide support for internally developed user interface UI
Test, analyze, and improve UI, operational processes
Systems analyzed are .NET environment with SQL database
Elicit system requirements, write specifications, engage in SDLC for creating/designing, implementing, testing, and supporting system changes
Utilize Virtual Studio 2010 for ticket creation, tracking, testing, and closing bugs, data fixes, change requests, tasks
Interact with IT to determine system limitations/opportunities and specification changes
Facilitate meetings live, and in WebEx environment for out of state operations for projects, JAD sessions, operational and system needs/improvements
Develop and deliver training to end users, managers, client relations
Testing of business logic, automated workflow, browser formatting in various browsers Internet Explorer, Firefox, Chrome
Test reporting, validate data on various test versions of UI
Create, execute, and review regression test plans
Conduct monthly pre and post deployment testing and validation
Create weekly and monthly reports on TFS tickets assigned to IT for management and quality assurance personnel
Manage projects for improved system performance and projects for improved operational procedures
Knowledge of government programs, HIPAA compliance, PHI protection, EMR systems and EDI transfers, FTP server up/downloads
Maintain training documentation in SharePoint environment versioned training documents, blog-style daily updates, and Captivate interactive video training

Confidential

Sergeant functions as Team Leader/Manager

Trainer, manager, mentor, leads by example
Ensured missions completed and that the welfare of soldiers is met

Served as:

Safety officer for firing ranges, battalion level training groups up to 100 per session
Various Field Artillery Leadership positions: gunner, ammo team chief
Leadership Position in electronic communications repairer: squad leader
Military police squad leader

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