PROFESSIONAL SUMMARY:

• Over 7 years of extensive experience as a Business Analyst
• Involved in business requirement gathering and analysis, business process re - engineering, object-oriented design and modeling
• In-depth understanding of the Software Development Life Cycle (SDLC), Rational Unified Processes (RUP), Rapid Application Design (RAD), Waterfall methodology, Agile methodology (Extreme Programming-XP, SCRUM, Adaptive Software Development-ASD)
• Experienced in conducting Joint Application Development (JAD) and Rapid Application Development (RAD) sessions to converge early toward a design acceptable to the customer.
• Broad knowledge in documenting Business Requirements Document (BRD), Functional requirements Document (FRD), Data Modeling, Process flows and Unified Modeling Language (UML) diagrams (Use Case, Process Flow, Class, Activity and Sequence).
• Excellent in performing Gap Analysis to check the compatibility of the existing system infrastructure with new Business Requirements
• Skilled in using MS Office Suite for daily activity, MS Visio for drawing flow diagrams and MS Project for prioritizing and managing individualized tasks
• Strong qualifications in Business Process Re-engineering (BPR), Project Management and Financial Services Applications
• Qualified in preparing and documenting the User Acceptance Test (UAT plan as well as obtaining the necessary signoffs from the concerned business units
• Excellent knowledge in Corporate Finance, Basic and Advanced Understanding of Derivative products such as Options and Future Markets
• Designing and executing test plans, test scripts, tracking defects and getting them resolved to ensure that business requirements and functional specifications are tested and fulfilled.
• Recognized as a hands-on, pro-active troubleshooter, who can rapidly identify business problems, formulate strategic plans, initiate change and assist to implement new process in challenging and diverse environments.
• Adept in data mapping analysis, GUI designs, customer management, team management, problem-resolving skills, conflict management skills, people management skills and excellent knowledge of soft skills, writing skills and oral communication.
• Experienced in Cash Flow Forecasting, capital budgeting and SWIFT messaging products

TECHNICAL SKILLS:

• UML, Rational Requisite Pro, Rational Rose
• Erwin, IBM Clear Case, IBM Clear Quest
• Oracle 8i/9i/10g, SQL Server 2000/2005/2008
• UNIX, HP Quality Center, Load runner
• Win runner, SQL, Mainframe, MS Office Suite 2010/2007/2003
• (Excel, Word, PowerPoint, Access, Outlook
• Project, Visio), Visual Basic, Windows CE/NT/2000/XP
• Adobe Acrobat, Photoshop, SharePoint 2010
• JIRA, Live Link, Microsoft Visual Studio
• Crystal Reports (6.0), Six Sigma.

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Sr. Business Analyst

Responsibilities:

• Function as the primary liaison between the business line, operations, and the technical areas throughout the project cycle by working for the Core block of the business.
• Drive JAD sessions with users and IT groups to secure consensus on key requirements and specifications on pricing enhancements.
• Discuss with the client's project team up-front to engage them in the process of bringing to light all issues that needed to be addressed during the implementation and to reduce the risk of a showstopper arising late in the game.
• Analyze, collect and prepare user requirements, definition, scope and expectations for deliverable plan structures.
• Expertise in managing the project and making the project charter on behalf of manager, finalizing the Budget and finding any financial loop holes that affect the project standards.
• Work on MS Access and SQL databases for mapping the Business Processes with the Applications that are used by various blocks in card services.
• Update various documents impacted due to the software enhancements and offer related fields and share them over Live Link.
• Collaborated on documents with different cross-functional teams using content management tool - SharePoint.
• Conduct the Functional Requirements and User Requirements Specification reviews and walkthroughs with designers, developers, QAs, business and stakeholders.
• Work with Developers to keep the project on track. Maintain timelines and project schedules, using MS Project and MS Visio.
• Raise defects in QC according to the developers’ and QAs’ suggestions and solve their queries on a daily basis.
• Involved in discussions with Business Users and Subject Matter Experts to come up with the Requirements Prioritization. Eliminated false and redundant requirements by screening out multiple versions of user input.
• Provide daily and weekly updates to managers on artifact and application status to help prepare accurate project timelines and resource estimates.
• Work with testing team in developing the test plan, test conditions, test cases based on business requirements and technical specifications.
• Involve in UAT process and coordinate with the UAT team to get the feedback to make change requirements document.
• Provide comprehensive hands-on to the end users of the developed enhancements in the software and the end result of the project.

Confidential, McLean, VA

Business Analyst

Responsibilities:

• Prepared Business Process Models that include modeling of all the activities of the business from the conceptual to procedural level
• Worked closely with the Project Manager to plan how the work can be broken down into logical components to facilitate focused and efficient requirements gathering
• In charge of creating and maintaining the Business Requirement Document (BRD)
• Used Requisite Pro to document requirements, associate change requests with requirements and connect requirements
• Facilitated business requirements gathering sessions (JAD sessions) with the client, and overlooked the creation of Use Cases/Activity Diagrams and Functional Specifications using Visio
• Performed feasibility study and risk analysis to identify the most critical requirements from the user’s perspective
• Conducted one-on-one meetings with the project SMEs (in person or by phone) to gather the requirements
• Assisted Project Manager and provided regular project communications to the project manager and business areas
• Documented business workflows textually as well as in UML diagrams (State diagrams) using Integrated methodology (IM), forwarded them to stakeholders to review
• Used IBM Rational Requisite Pro to manage a requirements traceability matrix, made in MS Visio
• Prepared the Data Dictionary document, which incorporated all the data
• Maintained test suites and performed performance testing using Load Runner
• Provided post-implementation support for the new web application used by the clients

Confidential, New York

Business Analyst

Responsibilities:

• Obtained a detailed knowledge of business process involved in the project environment.
• Created artifacts and defined milestones and iterations plans for inception and elaboration phases.
• Extracted the business requirements for the end users keeping in mind their need for the application.
• Used Erwin to perform data requirement analysis.
• Interacted with Equity traders and gathered functional requirements related to proposed trading environment.
• Involved in reengineering the Equity Trading modules for various derivative products.
• Established Business Analysis methodology using Agile Extreme Programming.
• Conducted Gap Analysis to show the current and proposed functionalities of the system.
• Extensively involved in JAD sessions to converge towards a design acceptable to the customer and feasible for the developers.
• The User Experience Design tool of Agile Extreme Programming was used to create Architecture and Interaction models.
• Worked closely with end users to build a system that would support a trading environment which includes fixed income produced as well as FX trading techniques.
• Assisted in testing the application for Usability testing to verify whether all the user requirements were catered by the application.
• Involved in preparing a simple and detailed User manual for the application for intended users.

Confidential, Pennsylvania

Business Analyst

Responsibilities:

• Used the iterative software development methodology of RUP
• Attended daily program meetings with Project Managers, Program Manager and Team members to provide status of risk and design and escalate issues.
• Created a detail business requirements specification that included a detail; As - Is and To - Be process.
• Attended and conducted daily in - process reviews to provide an overview to all teams of requirement specification and request feedback.
• Developed Use Cases to reflect the loan process for submitting loan applications until approval.
• Facilitated JAD session to gather business requirements with managers (from all five channels and 20+ senior personnel) for web based Loan system - Landscape.
• Created a detail design specification that included screen shots created using Capture Pro, detail field analysis of screens being developed and a high level testing approach.
• Conducted business walkthrough of all requirements and design specification with key stakeholders to obtain project approval.
• Uploaded and maintained version control of Requirements and Use Cases in Caliber RM.
• Wrote test scripts for functionality testing of Equity Rewards functionality implemented.
• Executed test scripts validations in all three environments and logged system defects.
• Created test director reports to manage defects logged and ensure timely fixes to achieve key dates.
• Worked directly with developers to manage development expectations and deliverables.
• Monitored and managed project approval to enable successful implementation.
• Performed Unit testing with developers, to ensure accurate system functionality and validate promotion of code to system testing environment.
• Performed System testing and User Acceptance testing in various environments.
• After implementation performed production testing to validate, accuracy of system functionality

Confidential

Business Analyst

Responsibilities:

• Accumulated system requirements from various departments like accounting, IS (Information Systems) through surveys and interviews.
• Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
• Conducted JAD Sessions, SME, vendors, users and other stakeholders for open and pending issues.
• Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
• Created exceptions report which were then submitted to project lead and stakeholders on a regular basis.
• Facilitated user acceptance testing and test strategies with Information Systems Group.
• Performed manual front-end testing to check all functionalities of different modules.
• Suggested measures and recommendations to improve the current application performance with the aid of SCRs (Scope Change Requests).
• Involved in conducting UAT sessions to gain user confidence and approval.
• Trained the future users to coordinate their activities.
• Assisted the System Analyst to document all custom and system modification after the SCRs were satisfactorily solved.
• Created and managed project templates, use case project templates, requirement types and traceability relationships in Requisite Pro and managed the concurrence of the parties involved with respect to the evaluation criterion.