SUMMARY:

• 7 Years of experience as Business Analyst with strong understanding of Business Requirement Gathering, Business Process Flow and Business Process Modeling.
• Possess excellent business writing skills required for documenting Business Requirements Document (BRD), Functional Requirements Document (FRD), and Non - Functional Requirements Document (NFRD).
• In-Depth knowledge of SDLC, understanding of various phases like Requirements, Analysis, Design, Development, and Testing
• Experience in conducting Joint Application Development (JAD) Sessions with stakeholders, department heads and end users.
• Ability to collaborate with peers in both, business, and technical areas, to deliver optimal business process solutions, in line with corporate priorities.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT)
• Sound proficiency in UML for creating Use Cases, Use Case Diagrams, Activity diagrams.
• Extensively interacted with the QA Team in executing Test Plans, providing Test Data, and creating Test Cases.
• Conducted functional walkthroughs and performed extensive User Acceptance Testing (UAT).
• A self starter with the ability to quickly recognize and resolve issues under pressure and ability to work in a challenging and fast-paced environment.
• Ability to work independently as well as in a team
• Experience working with distributed teams within the US and off-shore teams as well
• Highly motivated team player with excellent project management, communication, presentation and interpersonal skills with ability to interact with individuals at all levels.

TECHNICAL SKILLS:

Requirements Management Tools: Rational Requisite Pro, DOORS, Caliber, Quality Center

Business Modeling Tools: Rational Rose, MS-Visio, MS PowerPoint, Axure Pro, SnagIT

Languages: C, C++, Java, HTML

Data Bases: Microsoft Access, Oracle, MS SQL Server

Software Utilized: Microsoft Office Suite (Word, Excel, PowerPoint and Outlook, Microsoft Project), Crystal Reports

Testing Tools: Quality Center, Test Director

Modeling Languages: Unified Modeling Language (UML)

SDLC Methodology: Waterfall, Rational Unified Process, Agile

PROFESSIONAL EXPERIENCE:

Confidential, TX

Business Systems Analyst

Responsibilities:

• Gathering requirements by conducting meetings and brainstorming sessions with end users and Subject Matter Experts for the Learning Management System.
• Reviewing the Business Requirements Documents with Subject Matter Experts and Business Users
• Creating the process flow for re-engineering of the Website
• Facilitating meetings with Subject Matter Experts and Developer team for clarification with the requirements documented in Functional Specification Document
• Interpreting data elements, non functional requirements and business rules and documenting them
• Conducting defect meeting to prioritize the issue to business analysts and development teams
• Working on con-current modules with business users, Subject Matter Experts by conducting requirements gathering and documenting them.
• Designing individual web pages for various modules with MS Visio and Snag It followed by preparation of Functional Specification Documents.
• Documenting the requirements provided by Subject Matter Experts in MS Excel sheet and discussing with Developer team, followed by conversion to HTML format by other team.
• Participating in daily Scrum meetings.
• Working closely with the off-shore development and QA teams in reviewing requirements and communicating with them on a regular basis
• Providing support to the business users and documenting FAQ’s and issues related to the new system

Environment: Scrum, E-Commerce, Web Based, Learning Management System, Shopping cart, MS Visio, MS Excel, Quality Center, Content Management System.

Confidential, IL

Senior Business Analyst

Responsibilities:

• Created the AS-IS and the TO-BE process flows for enhancements to the website.
• Gathered user/business requirements from using Requirements Planning sessions
• Interviewed individual users for requirements using the job shadowing technique
• Worked with end users to identify business requirements recorded the requirements in a format that can be reviewed and understood by both business people and technical people
• Reviewed the Business Requirements Document (BRD) with the business users, Subject Matter Experts and included representations from the technical team as well
• Documented Functional Requirements Specifications (FRS/FRD) based on the business requirements and reviewed the same with the technical team
• Generated UML diagrams and also created the Requirements Traceability Matrix (RTM)
• Documented the Business Rules, Non-Functional Requirements, Glossary and Data Elements
• Documented Use Cases from the functional requirements and reviewed the same with the technical team
• Documented Test Cases from the use cases and conducted User Acceptance Testing

Environment: Requisite Pro, UML, Agile, RUP, GUI, Share Point, MS Visio, MS Excel, Web Based, E-Commerce

Confidential, MN

Senior Business Analyst

Responsibilities:

• Assisted in creating the Product Backlog by working closely with the Product Owner
• Assisted in prioritizing the user stories
• Conducted Joint Application Development (JAD) sessions
• Developed screen mockups using Snag It Editor and conversion requirements
• Documented various workflow diagrams like AS-IS and TO-BE processes
• Participated in daily SCRUM meetings
• Captured non functional requirements, data elements, glossary and business rules in the user stories
• Worked collaboratively with the developers and QA teams
• Closely coordinated with both business users and developers for arriving at a mutual acceptable level
• Performed walkthroughs with the Development team
• Acted as a point of contact for QA and Development team for clarifications with requirements
• Assisted the development team in demos to the Product Owner and made sure that any changes requested in the demos were implemented
• Worked with distributed teams within the US

Environment: E-Commerce, Agile, Scrum, UML, MS Visio, MS Word, MS Excel, MS PowerPoint

Confidential, TX

Senior Business Analyst

Responsibilities:

• Reviewed functional requirement specification document to identify missing, incomplete, inconsistent, duplicate and contradictory requirements
• Facilitated meetings between developers and customers to clarify the scope of the project and maintained requirement specification documents
• Monitored and controlled requirement documents and change request documents in Clear case
• Compiled Test Plan based on the Business Requirements Documents covering all test environments and scenarios
• Coordinated End To End Testing to validate all the process in the application being developed, and also analyzed and documented test results
• CloseInteraction with end users to gain domain knowledge to develop test conditions
• Conducted defect meetings to explain and prioritize the issues to business and development teams
• Monitored, Tracked and assigned defects to developers using the Defect Management System.
• Compiled Test Reports and presented to business partners and upper management
• Consulted with multiple teams to ensure that project requirements are met and product delivered within the designated timeframe during the course of the project
• Created Requirements Traceability Matrix to ensure comprehensive test coverage of requirements

Environment: Rational Unified Process, Quality Center, E-Commerce, Clear case, PMO, Microsoft Excel and

Confidential

Business Analyst

Responsibilities:

• Gathered requirements by conducting meetings and brainstorming sessions (JAD) with end users and SME’s and document them using Requisite Pro - the documentation tool offered by Rational
• Performed Gap Analysis of the As-Is and To-Be processes to identify and validate requirements
• Organized requirements into high level Use Cases and low level Use Case Specifications and modeled them into Use Cases, Activity diagrams using MS Visio
• Developed models that accurately represent the business process and workflows and clearly communicate them to the stakeholders
• Facilitated JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication
• Set up definitions and process for test phases including Product test, integration test, system test and user acceptance test (UAT)

Environment: C++, Visio, MS Word, Waterfall, E-commerce, Excel, PowerPoint