SUMMARY:

• 6 years of extensive experience in Business Analysis, Strategic Planning, Requirements Gathering, Process Planning and Scheduling, Root Cause Analysis, KPI measurement and Program Management.
• Exhaustive coordination between multiple vendors, Partner companies, Reporting, Data Analysis, Process Adherence.Extensive exposure in working with Senior Executives on various project related tasks, status reporting and keeping all stake holders in sync.
• Yellow Belt Six Sigma Certified and experience on CMM (Capability Maturity Model).
• Expertise in SDLC, Waterfall, Spiral, Agile, SCRUM methodologies
• Experience in Product Life Cycle, Defect(Bug) Life Cycle from Requirements to Deployment Phase
• In - depth knowledge of Unified Modeling Language, Access, MS Visio.
• Experience in developing Use Case diagrams, Work Flow Diagrams, State diagrams, Activity Diagrams, Process Flow diagrams.
• Experience in business analysis offers comprehensive background in all phases of Process Integration.
• Expert in conducting Feasibility study, Gap analysis, Data Analysis and Impact Analysis.
• Extensive experience in gathering market requirement, developing Business Design Document (BDD), Functional Requirements Specification (FRS) and Requirements Traceability Matrix (RTM).
• Conducted Joint Application Development (JAD) sessions and interviewed Subject Matter Experts (SME), asking detailed functionality aspects of business process and carefully updating the information to the requirements in an easily understandable format
• Excellent knowledge and working experience in analyzing operational issues and KPI trends and suggesting improvements in existing process/ system.
• Extensive experience in creating Technical specifications and Process compliance.
• Experience in business process engineering, reengineering, process improvement, business modeling and technical project
• Extensive experience in working with Business clients, SME’s, 3rd (Third) party Vendors, developers, Architects and QA
• Expert in all aspects of Process integration, forward integration and backward integration.
• Proficient in developing and executing Test Plans and Test Cases performing functional, usability testing and ensuring that the software meets the system requirements.
• Liaison between management and development team for Requirements and QA testing during the User Acceptance Testing (UAT) phase and involved in user interfaces, requirements and data modeling sessions
• Strong understanding of QA Principles, QA Process - Testing GUI, Functionality, Unit, Integration, Regression, Usability, Performance, Load & Stress, Black Box testing
• Expertise in Manual/Functional Testing, Automation Testing - Network and Connectivity testing on the devices
• Strong Accounting experience in all phases of project, including requirements gathering, Risk Analysis, project planning, scheduling, management, and Reporting.
• Thorough understanding and business domain knowledge with projects and involved in release management of projects.
• Excellent communications skills and diplomacy while interacting with technical and non-technical peers. Expertise in translating functional needs to technical requirements.
• Exceptional analytical and problem resolution skills; ability to understand the business needs and user requirements.
• Excellent presentation skills, quick learner, team player and self-starter, ability to complete tasks within stipulated time.
• Profluent in technical writing, documentation, oral presentation and delivery. Strong problem solving and analytical skills with a high learning acumen to adapt to new technologies.

PROVEN AREAS OF EXPERTISE:

Business Analysis Business Requirement Gathering Functional and Technical specifications SDLC Product Life Cycleq Root Cause Analysis Risk Analysisq Process Optimization Trend Monitoring Requirement Traceability Budgeting & Planning Agile Methodologies Quality Analysis

TECHNICAL SKILLS:

Project Management Tools: MS Project, WBS (Work Breakdown Structure)

MS Office: MS Office, Word, Excel, PowerPoint, MS Project, MS Visio, MS SharePoint

Support Tools: ASPEN PLUS, Process Explorer

Graphics Design Tools: Coral Draw

Issue Tracking Tools: Management of Change (MOC), Product Studio

Design Tools: HTRI, HYSYS, Visual UML 3.0, Visio2000

Operating System: Microsoft Windows 95/98/NT/2000/XP/Vista/7

End User Tools: SAP-MM (Similar to WTT)

Others Tools: RISP

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Process Manager/ Sr. Business Analyst

Responsibilities:

• Framed the business logic/algorithm and documented the details of business solution in the Business Requirement Document (BRD), created Material Requirement Specification (MRS) document.
• Develop BRI/BRD based on high level Business requirements and deliver to IT using Waterfall methodology and follow SDLC.
• Contributed in JAD/JAR sessions to synchronize the different stakeholders on their objectives.
• Developing Functional and technical specifications for new features
• Designing various UI Screens in collaboration with Architectural teams
• Created flowcharts and processes -workflows to clarify and communicate the step wise process execution.
• Coordinated projects, created-maintained status reports, project timelines and deliverables.
• Identified the affecting KPI’s, their influence on the present trend and their improvements.
• Responsible for routine maintenance releases including Change Management, Testing, and Deployment.
• Process analyst functions including requirements analysis, requirements documentation, and acceptance testing for all accounting department application changes and/or development efforts.
• Define, prioritize, and track requirements throughout the project lifecycle, software development teams are able to respond rapidly to ever-changing requirements without risking the project success.
• Helped the operations team in automation of units and controlling of affecting KPI’s.
• Accounting the transactions between different sites and relating units.
• Created UML - Use Case diagrams, data model diagrams and process flow based on the Business requirements using MS Visio.
• Participates and contribute for detailed design and/or configuration.
• Write and review test cases and perform Integration Testing and Functional Testing
• Log and report UAT defects to the development and QA team and ensure the issues are fixed within the deadline.
• Utilized proprietary bug tracking tool for change tracking, issue logs, process automation and lifecycle traceability.

Technologies/Tools: Management of Change (MOC), Visual UML 3.0, Visio2000, Coral Draw, Process Explorer, MS Office

Confidential

Business Analyst

Responsibilities:

• Requirement gathering from business team, Technical and Architectural team, Partner companies and monitored process requirement progress to ensure compliance, and provided excellent services.
• Extensive usage of Software Development Life Cycle and Product Life cycle throughout the project
• Drive requirement sessions, identifying business needs, documenting precise Business Requirement Document (BRD)
• Documented the AS-IS process and developed documents for the TO-BE Process. Coordinated with system architects and developers to convert business requirements into system requirements
• Contributed in JAD/JAR sessions to synchronize the different stakeholders on their objectives.
• Involved in detailed designed documentation and assisted the development team for the SRS (System Requirements Specifications) and Solutions Design documentation.
• Responsible for managing the documented system requirements and Requirements Traceability Matrix.
• Process Optimization and compliance using Six Sigma
• Perform UAT and participate in writing test plans, and develop different testing strategies like Black Box testing, Load and Stress Testing, etc.
• Define, prioritize, and track requirements throughout the project lifecycle, software development teams are able to respond rapidly to ever-changing requirements without risking the project success.
• Created project plans, scoped the documents and scheduled activity plans for planning department.
• Coordinated between Partner companies and multiple vendor teams
• Analyzed and documented existing business processes using Visio and streamlining them to improve efficiency (process flow diagrams).
• Developed process flow models based on the requirements.
• Prepared Requirements Traceability Matrix (RTM) document.
• Identified and documented test conditions/scenarios from the business requirements and functional design for claims processing.
• Created project plans, Test Plans, scoped the documents and scheduled activity plans for planning department.
• Participated in managing the implementation activities relating equipment procurement, material management.
• Schedule Tracking and adherence of deadlines
• Performed Feasibility Analysis and Risk Analysis on vendor data and equipment.
• Performed analysis on historical trade position data, trading trends and tendencies and opposing trade positions for fraud detection and trading limit violations.
• Developed Project Status metrics for weekly evaluation of Project Status and impact of the Change Request on the time line.

Technologies/Tools: Management of Change (MOC), HTRI, HYSYS, Visual UML 3.0, Visio2000, Coral Draw, ASPEN PLUS, Process Explorer, MS Office, SAPMM

Confidential

Process Engineer/QA

Responsibilities:

• Participated in Joint Application Development (JAD) sessions and interviewed Subject Matter Experts (SME), asking detailed functionality aspects of business process and updating the information to the requirements
• Define, prioritize, and track requirements throughout the project lifecycle, software development teams are able to respond rapidly to ever-changing requirements without risking the project success.
• Developed process flow models based on the requirements.
• Identified and documented test conditions/scenarios from the business requirements and functional design for claims processing.
• Created Project plans, scoped the documents and scheduled activity plans for planning department.
• Developed Project Status metrics for weekly evaluation of Project Status and impact of the Change Request on the time line.
• Extensive usage of Software Test Life Cycle throughout the project
• Writing Test Plans as per the requirements and get sign off from concerned teams
• Development of Test Documentation: Test Scenarios, Test Cases, Traceability Matrix, Master Test Summary Report
• Loop Testing done on devices to check the connectivity
• Network Connectivity testing between various devices and between control systems
• Involved in Functional, Integration, Load, Stress, Regression and UAT
• Strong understanding of Defect Life cycle
• Logging of Defects in MOC tool with proper Severity and Priority
• Executed test cases to verify actual results against expected results and attaching the results screenshots.

Technologies/Tools: Management of Change (MOC), Visio2000, MS Office