Career profile

• Over the past 10 years, I found my life's passion design and implement innovative technology solutions that clearly impact care coordination and patient healthcare landscape. Forward-thinking, resourceful Senior IT Executive and technology visionary with over a decade of leadership experience including the oversight of a large 70 full time employees department with budget of over 15M. Demonstrated expertise in leading high-profile enterprise initiatives, departments, programs and multi-functional projects. Solid track record of spearheading solutions to complex situations, resulting in the development and execution of robust IT architectures and infrastructures. Consistent driver of global resource strategy that leads to maximized productivity and minimized operating costs. Proven ability to apply structure and process to troubled situations, bringing benefits of IT and leading to successful, cost-effective solutions.
• Able to maintain responsibility for selection, acquisition, development, installation, maintenance and support of Information Technology while leading a governance structure that aligns IT initiatives with business prioritizes and balances resource constraints to optimize IT investments. Productively develops service-level organization that establishes standards for the corporate office and entities served by IT. Ensures the protection of IT assets along with the integrity, security and privacy of information and provides sound advice/ counsel on all IT-related issues and industry trends. Proven communicator who frequently and effectively provides updates on the IT vision and plan for all corporate officers, utilizing targeted communications appropriate to stakeholder. Ability to build excitement around planned changes and understanding for selected priorities. Solid history of working within a geographically-diverse complex organization. Detailed understanding of cross-functional business needs and IT as a strategy regarding cost reduction.

Professional Experience

Confidential

AVP Managed Services

Serve in CIO role for Summit Medical Group, the largest physician-owned multispecialty practice in the state, employing more than 325 practitioners and 1,500 employees supporting 76 medical specialties and services across its 250,000 square-foot campus and 32 satellite offices. Lead all aspects of strategic IT planning, implementation and support while managing budgeting and design for all technologies, telecom and HIMS utilized by medical group's business departments. Drive and implement business critical technology initiatives and results. Facilitate the delivery of multiple large-scale projects. Establish controls and reporting structures for departmental performance monitoring. Serve as co-leader in the strategy, design and implementation of Data Disaster Site that would ensure business continuity plans for all departments, including an Urgent Care division. Manage global relationships with key vendors, consultants and contractors. Supervise P L, high-dollar capital and operational budgets.

Key Accomplishments:

• Collaborated with business unit executives in the identification, development and execution of strategic opportunities, resulting in improvements of operational effectiveness, financial performance and competitive advantage.
• Oversaw the successful re-architecture and redesign of Electronic Health Records System, resulting in more streamlined workflow, enhanced production and 80 MU Stage 1 Certification.
• Renegotiated multiple contracts, purchasing new systems that led to significant cost reduction.
• Executed and maintain KPI and QA processes, resulting in an uptime increase to 99 . Improved design and management of proactive service levels, resulting in a 30 reduction of service tickets and vendor case backlogs.
• Successfully developed and deploy advanced technology to over 12 new sites that joined Summit Medical group as part of business expansion through acquisitions.
• Developed and restructured IT organization, successfully engaging an offshore team to complete lower-value work, freeing time for local team to focus on strategic initiative execution, client-facing responsibilities and more revenue-producing opportunities. Built, mentored and motivated a cohesive high-performance technical team, leading to successful planning and implementation of technology.

Confidential

Independent practice association of more than 1,500 physicians serving over 335K HMO and PPO patients.

Senior Manager of Application Development and Integration Management

Provided executive leadership, serving as head of application development and integration department. Managed all aspects of strategic IT planning, implementation and transition in support of business plan. Led and executed business-critical, business and technology initiatives and results, delivering multiple large-scale projects. Oversaw budgeting, design and support of all technology utilized by organization's business departments. Built and maintained solid working relationships with global vendors, consultants and licensees. Directed Database/Data Warehouse, Web Development Integration Management, QA and Business Analyst operations for largest unit of IT Division. Recruited, developed and mentored 20 full-time employees.

Key Accomplishments:

• Played a key role in improving the operational effectiveness and financial performance of organization.
• Designed and implemented more than 40 real-time Laboratory/Radiology/Pathology/Documents interfaces, reducing implementation costs by more than 2M.
• Architected and deployed IBM Initiate Master Data service, eliminating duplicate patient/provider records.
• Collaborated in the design and implementation of GE-Optium CM and iCES real-time interfaces, resulting in a maintenance cost reduction by 2 FTE.
• Led Agile Team in PPO Admin model design/implementation that transitioned into new revenue line.
• Reengineered contracts, licensing and new systems purchases, reducing instances of downtime.
• Developed and deployed applications in-house, increasing productivity and eliminating paper base authorizations and referrals.
• Introduced and integrated new technologies including SQL 2005, 2008R2, SharePoint 2010, BizTalk 2006/2009, Cache 2008, Quest Software, Initiate and others.

Confidential

EDI/IDX/Mercator/HIPPA Sr. Developer

Served as key team member in the development of EDI and XML interfaces, solutions code, documentation, visibility and error handling. Developed EDI Extensions, Initial Data Loads, Inbound/Outbound Function Modules and Data Mapping, utilizing IDX and HIPAA Security Compliance and Formats. Performed business analysis, assessing and gathering requirements related to HIPAA. Corrected issues in Mapping Fields and compliance with HIPAA Guidance Rules. Documented maps including Description, Test Procedures and Error Handling.

Key Accomplishments:

Resolved outstanding issues, train new staff and communicate resolution to clients.