SUMMARY:

• Over twelve (12) years of experience in Information Technology, within global Fortune 100 companies in Finance, Workplace Resources, Manufacturing and Supply Chain domains, leading and managing small, to medium to large scale projects.
• Excellent knowledge and in Project Management Methodologies, followed and implemented best practices to deliver projects.
• Experienced in implementing best Enterprise Architecture (EA) practices, for Enterprise Data warehouse Business Intelligence, ERP and CRM by leading seven tactical projects, following the SDLC, PLC and Service Management processes.
• Broad extensive end - to-end IT applications knowledge, from RFI, RFP, Vendor Selection, Vendor Engagements, Infrastructure, Applications development, Resource Management, Project Management, Support, Dashboard and Reporting Requirements.
• Excellent leadership skills in implementing large global cross functional projects, conducting process design and improvements, identifying key changes for business process improvement, project rollout and deployment.
• Managed resources, defined development and execution strategies, delivering within project timelines and budgets.
• Excellent communication skills, to convey ideas, build and manage vendor-client relationships, overcoming cross-functional challenges and passionate to build high-energy collaborative teams.
• Consistently ed Champion in cross-functional collaboration, Champion of Teamwork and Building Effective Teams as a Highly Motivated Individual for Mentoring.

PROFESSIONAL EXPERIENCE:

Confidential - Newark, CA

Sr. Program Manager

Responsibilities:

• Planned a roadmap for the upcoming projects, programs to deliver based on planned SCRUM and Sprint Planning.
• Collaborated with Security, Architecture, Infrastructure, Development, Cloud Operations teams to deliver hosted infrastructure.
• Implemented process improvements for program/project delivery, by defining new templates, gating criteria and strategy.
• Implemented Project Server and configured to derive metrics from a centralized, structured view of projects.

Confidential - Oakland, CA

Consultant / Sr. Manager

Responsibilities:

• Engaged with Legal to review HIPAA, PII information and meticulously followed the procedural standards
• Collaborated with Security and Development teams to deliver a secure application after going through an architectural review.
• Process improvements included changes to the Process introducing documentation, improved the National Policy for Mobile users. Change was made by adhering to the standard guidelines and procedures.
• Managed project delivery and designed metrics to deliver the applications on using Daptiv interface.
• Managed the strategy and execution of the regular program communications to the business stakeholders and management.

Confidential - San Francisco, CA

Consultant / Sr. IT Program Manager

Responsibilities:

• Migrated and Integrated Force.com applications to an Integrated Service Bus Platform on Mulesoft.
• Managed, lead and mentored 3 different SCRUM teams, a team of 12 direct reports that followed onshore offshore model.
• SCRUM and Agile methodologies appropriately used to deliver the project in bi-weekly sprints, roll into quarterly releases.
• Provided strategies, technical resources, timelines and forecasted budgets for multiple quarters.
• Maintained a cross-functional team collaboration for reviews, sign-offs, process improvements and business processes.
• Designed metrics to deliver the user stories, depict the sprint progress and also the overall timeline impact.
• Managed the strategy and execution of the regular program communications to the stakeholders and management.

Confidential - San Mateo, CA

Consultant /Sr. IT Program Manager

Responsibilities:

• Integrate Financial Applications with applications like Sales force, Intacct, Clarizen, Boomi, JBara and Xactly.
• Managed strategies, technical resources, timelines and budgets over different quarters.
• Engaged vendor partners to implement architectural changes for software integrations.
• Initiated cross-functional team collaboration, reviews, sign-offs, process improvements and documentation process.
• Drove data dictionary creation on JBara to derive metrics, by closely working with the Sr.Director and CIO.
• Lead the development team for setting up the Data Integrity, using Business Intelligence platform to generate metrics.

Confidential - Sunnyvale, CA

Sr. Project Manager / IT Applications Manager

Responsibilities:

• Managed development team, liaison between IT, Product Management, Finance, Order Management and Manufacturing.
• Generated metrics for weekly SLA’s, presented to the senior management, Directors and VPs.
• Recognized gaps in the Change Management process and recommended business process changes to implement a new model to improve process efficiency.
• Executed and implemented end to end application integration efforts for four different applications across four critical teams. (Sales force, Agile, Oracle ERP Order Management modules, Siebel CRM)

Confidential - San Jose, CA

IT Engineer / IT Technical Project Manager

Responsibilities:

• Designed and implemented a new portal solution. Migrated legacy application on to a new Integrated Workforce Platform (IWE) for Risk Management Team.
• Initiated, executed and managed projects to lead integration efforts for four different applications across four critical teams: Supply Chain, Manufacturing, Tactical Operations and Business Resiliency.
• Evaluated resource plans, resource usage and productivity analysis for 4 parallel projects for 30+ resources.
• Led cross-functional collaboration, managed vendor-customer relationships and partnered with Product, Engineering, Infrastructure, Resource Managers, Technical Managers and Database Teams, on a global scale.
• Directed daily project execution activities related to systems management, software development, documentation development, testing, development, systems delivery and production support using various methodologies.
• Administered, managed all project and resource requirements for onboarding of resources on new projects.
• Facilitated daily communications, status reports and provided relevant Business Intelligence metrics using, OBIEE and Business Objects to the management.
• Managed matrix technical staff of 4 cross-functional teams working on 4 overlapping phases. Defined individual roles and responsibilities; conducted weekly presentations and mentored individuals.
• Delivered business proposals by doing a gap analysis and providing the metrics to support the ROI.
• Performed semi-annual audits to ensure effectiveness and Sarbanes-Oxley compliance initiatives.

Confidential - Redwood Shores, CA

IT Analyst / IT Technical Project Manager

Responsibilities:

• Continued collaboration with Engineering, Product Release, Partners, Security, IT, Analytics, Engineering and Hosting Operations for issue resolution, in complex deployments for large customers.
• Setup hands-on administration for Informatica, SAS/SAW/DAC Servers required for Siebel Analytics 7.8.2. Extracted data from OLAP/OLTP using Informatica 7.1.4 to create the required reporting data for Analytics.
• Gathered, analyzed business requirements from external customers to setup and administer Siebel CRM application and provided them a Business Intelligence platform for customized Siebel Analytics dashboards (now OBIEE).
• Standardized processes for eight global Data Centers and its corresponding Disaster Recovery (DR) sites.
• Met high-performance expectations extended working hours, deployed extremely complex architectures on time, on schedule, under budget to meet the SLA parameters.
• Prepared standard contracts and agreements for potential customers. Generated and delivered business proposals to architect innovative environments to match customer requirements.

Confidential - San Jose, CA

Application Developer/ IT Technical Leader

Responsibilities:

• Managed Data-Quality Metrics generated for Cisco Product Services and Contracts Agreements using Oracle ERP contracts.
• Gathered business requirements, generated prototypes, and delivered new business proposals by implementing the data structures in the Enterprise Data warehouse, by creating and following release calendars.
• Performed pre and post-metrics to capture improvements in data consistency and data accuracy.
• Demonstrated ability to deliver robust data architecture, to generate consistent and optimized Business Intelligence metrics, using Business Objects for the Director of Customer Advocacy.

Confidential - Fremont, CA

IT Analyst / IT Technical Leader

Responsibilities:

• Designed, prototyped, developed, implemented a new Web Portal interface to create an interactive intranet portal for HR, Finance and IT teams.
• Performed gap analysis, impact analysis based on DMAIC for the legacy implementations.
• Participated and coordinated vendor selection process by submitting RFIs/RFPs.
• Designed, migrated, prepared and assigned a global deployment plan by co-coordinating with 48 world-wide sites to deliver a robust Architecture using Informatica ETL technologies, on Oracle Database and Linux platform.
• Generated and captured user defined and pre-defined metrics using Business Objects 5.1
• Automated the legacy systems and carried out the operational maintenance of the newly architected systems for World Wide Materials Systems. Generated trend analysis on manufactured products and product-life cycle metrics.