PROFILE:

• Qualified professional with 5+ years of experience as a Business Analyst in Retail, Supply Chain, Manufacturing and E - commerce domain with solid experience working with the technical staff to implement management and staff's business requirements into the software application in retail and e-commerce and digital marketing environments.
• Possess strong knowledge of digital marketing and analysis of individual campaigns.
• Extensive knowledge of System Development Life Cycle (SDLC) methodologies like Agile Scrum, Rational Unified Process and Waterfall.
• Worked closely with project stakeholders, Subject Matter Experts (SMEs) to understand business requirements and analyze specifications for new applications, and to modify existing applications.
• Experience on Retail / Supply chain domain with strong knowledge of standard business processes like Inventory Control, Procurement & Allocation, Merchandise Planning, Pricing & Invoicing, Demand Planning & Forecasting, Returns, Warehouse & transportation management process.
• Expertise as Information Risk Analyst / Business Analyst inIdentity&AccessManagementdomain. SME inIdentity&AccessManagement.
• Demonstrated ability to work both in independent and team-oriented environments with well-developed organizational skills, excellent interpersonal and communication skills.
• Excellent Team player to work in conjunction with other testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in projects.
• Excellent written, communication, interpersonal skills, proven team player with an analytical bent to problem solving and delivering solutions under high stress environment.
• Skilled in the areas of writing Business Requirements Document (BRD), Functional Specifications Document (FSD) and System Requirement Specifications (SRS). In-depth knowledge and experience in the documentation of specifications, design and development of use case scenarios.
• Proficient in writing SQL scripts for Corporate Data Warehouse’s larger amounts of data. Proven expertise in creating test plans, UML diagrams, flowcharts, screen mockups and systems requirements specifications.
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, MS Excel, MS Access, MS Visio, technical assessment tools, Micro Strategy Data Warehouse Data Modeling and Design.
• Extensive experience in using UML (Unified Model language) tools to create Activity, Sequence, Use Case, Class, and collaboration diagrams.
• Hands on experience on Industry standards such as Six Sigma, ISO 9000 and CMM levels.

TECHNICAL SKILLS:

Software: MS Office Suite(Word, Excel, Access, PowerPoint & Outlook), MS Visio, Rational Requisite Pro, Adobe Acrobat, MS Office FrontPage, Lotus Notes

Programming Languages: C, C++, Mat lab, XML, SQL, HTML.

Database: MS Access, DB2, Teradata, MS SQL Server

Processes/Technologies: Rational Unified Process (RUP), Waterfall, UML & Microsoft Office SharePoint 2007

MS: DOS, Windows95/98/NT/2000/XP/07/08, UNIX, LINUX

Methodologies: Agile, UML, SDLC, Scrum, JAD, RAD

Business Analysis: Requirements engineering, business process modeling and improvement, gap analysis, cause and effect analysis, decision trees, data flow diagrams, data modeling, wire frames, UAT

Modelling Tools: MS Visual studio, MS Visio, Just In Mind, SnagIt, Smart Draw

PROFESSIONAL EXPERIENCE:

Confidential, Wayne, NJ

Business Analyst

Responsibilities:

• Grasped the core requirement of the business team and spearheaded the analysis of the business case, which was instrumental in verifying the merit of the project.
• Visualized customer site navigation to identify bottlenecks, improve/enhance sitenavigation, and increase customer satisfaction exercising Scenario Analysis.
• Analyzed and refined Business and Functional Requirements.
• Initiated and exercised various strategies involved in website Usability, Functionality and Compatibility testing.
• Provided Business Rules and Screen Layout Specifications for the SRS document.
• Exercised UML methodology in creation of UML diagrams such as Context, Use Case and Activity diagrams using Enterprise Architect.
• Conducted JAD sessions with key stakeholders to discuss alternate solutions for Process improvement.
• Asked the right questions through the use of interviewing templates developed exclusivelyfor business analysis elicitation.
• Visualized customer site navigation to identify bottlenecks, improve/enhance sitenavigation, and increase customer satisfaction exercising Scenario Analysis.
• Determined the level of formality required and considered options for documenting and packaging requirements based on project type, priorities, and risks.
• Applied strategy to Analyze, Categorize and Manage requirements.

Environment: Rally (Agile Methodology), MS Office Excel, MS Word, MS PowerPoint, MS Project, MS Visio, SharePoint, Windows XP and 7

Confidential, Pleasanton, CA

Associate Business Analyst

Technology: SQL, Windows, Oracle DB, Data Warehouse

Responsibilities:

• Responsible for implementation of POS Release 1.0 US 2012 to POS release 4.0 US 2012 transition in compliance with new Washington State Liquor Control Board (WASLCB) standards.
• Identified and involved with all key stakeholders, contributors, business, operations and technical resources that must participate in projects and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan.
• Responsible for coordinating Joint Application Development (JAD) sessions with business users, technical team, DBAs, testing team to analyze and validate the requirements, application lifecycle, gather and define the key performance indicators, document and present the requirements specifications.
• Worked closely with the Confidential and Third party vendors business to create Data Requirements and Source to Target Mapping with business rules.
• Created and maintained data mapping document(s) in reference to the Confidential transactions.
• Analyzed business scenarios to track possible business outcomes for the functions which could be incorporated into more detailed test scripts.
• Involved in designing and developing Data Models and Data Marts that support the Business Intelligence Data Warehouse.
• Enrolment Status, On-premise business License etc. Performed workflow analysis toward the POS process. Documented Requirements for Management Reporting.
• Coordinate with the end users in doing the UAT and developed manuals testing. Executed test scripts, co-ordinate and conducted System and UAT testing.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database
• Conducting requirement sessions and successfully translating of those requirements into Use Cases and tables for the EDW team.
• Planned and defined system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Received appreciation for taking the owner ship of the project and completing it in the absence of a Project Manager.

Confidential, KS

Business/Systems Analyst

Responsibilities:

• Helped Project Manager in project design and project plan using the RUP Methodology.
• Served as an intricate team member in preparing Scope and Vision document. Helped manage scope and identify risks throughout the project life cycle.
• Implementation of SQL Logins, Roles and Authentication Modes as a part of Security Policies for various categories of users.
• Responsible for implementing supply chain and operations solutions in the exploration & production lines.
• Lead, develop and implement the planning system improvements to maintain optimal inventories throughout the global supply chain.
• Wrote BRD, FRD, use cases, test scenarios, test cases for testing the functional and non-functional aspects of both ETL jobs and Reporting jobs.
• Worked in mainframe environment and used SQL to query various reporting databases.
• Built projection template used for all category management planning and forecasting.
• Work under direct supervision to perform Supply Chain activities for assigned product portfolio to optimize inventory, minimize cost, and set and achieve customer service goals.
• Establish documentation for Agile methodology for implementation with a very water-fall-centric development team.
• Used the Data Stage Designer to develop processes for extracting, cleansing, transforms, integrating and loading data into data warehouse database.
• Support for an inventory management value assessment to improve financial performance and the customer experience by reducing working capitals and supply chain costs, and improving on shelf availability.

Confidential, OH

Business Analyst

Responsibilities:

• Assisted the PM in setting realistic project expectations and evaluating the impact of changes on the organization, planning accordingly and conducting project related presentations
• Identified, researched, investigated, analyzed, defined and documented business processes.
• Conducted user interviews, gathered requirements and analyzed the requirements using Rational Requisite Pro
• Collected and documented business processes as well as business rules. Performed requirement analysis, went through all the use cases and issue logs
• Involved in GAP analysis around the identification of business rules, business flows, system process flows, requirements and assumptions
• Designed and developed Use Cases, Activity Diagrams & Sequence Diagram using MS Visio
• Documented and delivered Functional Specification Document to the project team. Developed timelines for project delivery and managed project and resources to successful completion
• Collaborated with development architect and the business users to develop both high-level and detailed application architecture to meet the business needs
• Assisted with developing and maintaining quality procedures and ensuring that appropriate documentation is in place
• Assisted in development of training materials for new technology and process improvements. Conducted training sessions in a classroom setting.
• Environment: Requisite Pro, MS Visio, Rational Unified Process, UAT, Microsoft Excel and Microsoft Project

Environment: RUP, UAT, GAD (Gap Analysis Document), MS Visio, MS Word, MS Excel, MS Access, Agile/Scrum, MS Project, MS Power Point,, SQL Server, Windows 2000

Confidential, Reston, VA

Business Analyst

Responsibilities:

• Gathered requirements as a business analyst using various techniques such as JAD sessions, interviewing stakeholders and meetings
• Identified business rules and processes and documented system use cases.
• Documented user interface requirements
• Produced business requirements, system requirements, and technical specifications for web-based learning management applications
• Worked with project architects, development leads & user interface designers to translate requirements to design. Provided traceability of requirements ensuring solution meets the business need.
• Worked with testing team and business SMEs to validate the solution, defined user acceptance strategies, plans and scenarios, Produced use case scenarios.
• Participated in all aspects of software design: process logic, UI design, and system interfaces, gave presentations to managers at all levels.