SUMMARY:

• Certified SAFe® 4.5 Agilist (CSA) - SAFe enterprise leadership professional
• Certified Professional Scrum Master (PSM) & Certified Agile Scrum Master (CSM)
• Certified Program Manager (CPGM)
• Certified Chief Information Officer (Hons), RUTGERS University
• 18+ years of IT Professional experience in Financial, Health care,, Insurance, Pharmaceutical, Telecom, Software, Consulting and Government(City, State & Federal)
• Hands on IT leadership (servant), Agile coach, Agile transformation, Scrum process expert, project & program management, Software development, IT service delivery, operations, policy development & customer service
• Excel at IT Governance, strategic planning, Risk framework, bench marking, KPI, Maturity matrix level, best practices and standards, business performance management, and process improvement
• Excellent communication, facilitator, collaboration, conflict resolution, transparency
• Experience in the Agile, SAFe 4.5,Scrum,XP, Kanban, Waterfall, ITIL, SDLC methods
• Successfully involved in the Agile Transformation, Coaching and Implementing Team and Program Level with Scrum and SAFe framework.
• Coach the Executives, Managers, Product Owners and Development team
• Monitor Agile Maturity Matrix to attain Maturity level 4
• Facilitating the Scrum of Scrum, sprint planning, daily scrum, sprint review, backlog refinement
• Artifacts such as epics, user stories, product backlog, sprint backlog utilized
• Implement DevOps for Frequent development, integration, testing and release on demand
• Team commitment, transparency and users participation throughout the project life cycle

TECHNICAL SKILLS:

Cloud Technology: Amazon Web Services (AWS), Appain (BPM Software)

Big Data Analytics: Tableau ( Big Data Analytics tools), Active Stat, Data Desk & SAS

Database: SQL, MSSQL Server, Informix, Oracle, Sybase, MySQL, MS Access, Unify,Progress, ODBC, JDBC

Programming: .Net, ASP.Net, HTML, XML, JAVA, JAVA Script, C, Servlet, Perl,PowerBuilder, VB, ColdFusion

ERP: SAP, PeopleSoft, Microsoft Dynamics

Project Management Tools: MS Project, JIRA, MS Visio, SharePoint 2010

Google: Google App, G-suit, Google Cloud

Design: ER Win, Rational Rose, S-Designer

Others: PVCS, SourceSafe, Harvest (Change Management), Salesforce, ActiveDirectory, Hyper-V, Network, Asset Management, Help-desk, MSTFS

Knowledge: DevOps, TDD, ATDD, BDD, Rally, VersionOne

PROFESSIONAL EXPERIENCE:

Scrum Master

Confidential - Washington-DC

Responsibilities:

• As a Scaled Agile Scrum master, direct, manage & transform multiple IT projects using agile / scrum software development methods which includes integrating the multiple legacy systems into one Web based systems ( link from DOL web portal)
• Implemented Team and Program level agile frame work and achieved Maturity level 4
• Facilitated Scrum of Scrum, coach and reinforce scrum methodology and agile framework to team members,Product owner, users and key stakeholders.
• Defining Technical Architecture, Infrastructure and Team building depending on project specifics and client goals.
• Creating detailed project road maps, SOW, plans, schedules, release management plan and work breakdown structures.
• Coach product owner to make sure the requirements are transformed into epics, user stories, tasks and acceptance criteria. Advice on story mapping, splitting techniques.
• Direct and lead development team from project initiation through delivery of product
• Coach and lead Scrum teams, Lead daily stand-ups meeting & weekly meeting with upper management, requirement gathering, user stories, sprint backlogs and sprint release meeting with stakeholders
• Prepared IT team for system audit, ensuring deliverables were available within security and Quality standards for key stakeholders and project execution.
• Deliver the software products using release management tools.- Develop, implement, and monitor Risk-based Information Security
• Tracked and managed product backlog, burn-down metrics, velocity, and task break-down.
• Provide upper management updates about releases, feedback, risk register, project schedule.

Scrum Master / Agile Coach

Confidential

Responsibilities:

• As an Agile coach, Direct and manage the Agile software development, Data center operation, Web site & Intranet development and maintenance.
• Coach agile practices to deliver the products, Implemented team level scaled agile.
• Work with product owner to convert the requirements into Epics, user stories, acceptance criteria.
• Adoption of Agile, productivity, efficiency and reduce costs thru best practices
• Utilized Agile Scrum practices to help the team increase their velocity by 75% within the first year of Agile adoption
• Coach and lead Scrum teams responsible for developing dozens of software products
• Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings
• Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Used Kanban with WIP limit, Extreme programming (XP) methods (Pair programming and Test Driven Development) to increase the productivity.
• Establish long-range plans and implement new IT policies, procedures and standards
• Develop, implement, and monitor Risk-based Information Security (as per HIPAA)
• Provide management updates about releases, feedback, risk register, project schedule.
• Manage State and Federal (CMS) data collection, data transfer and reporting efforts
• Help manage IT budget, procurement of hardware / software and forecast IT trends
• Knowledge of FERPA, HIPAA, PHI, EHR, PII

Sr. Project Manager

Confidential - New York

Responsibilities:

• As an Agile practitioner, Lead and coach project team, stakeholders, business owner and transform the multiple projects from waterfall method to Agile (XP, Kanban, Scrum)
• Management responsibility to direct and manage IT projects / programs including WEB Services / Client Server / IVR, data processing, state & federal reporting
• Planned and monitored project budget/spending.
• Guided projects to completion on time, within scope, and on budget.
• Lead & collaborate with project teams to achieve high standards of excellence
• Used Extreme programming (XP) methods (Pair programming and Test Driven Development) to increase the customer satisfaction.
• Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
• Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.
• Coached new SM and trained global teams, which resulted in early delivery of project and reduced process waste caused by lack of common understanding.

Project Manager

Confidential

Responsibilities:

• As a Technical Project Manager / Leader, manage the multiple project starting from requirements gathering to implementation ( end to end) using Project Management
• Work with PMO office and manage the projects within budget and schedule constraints
• Resource IT team, oversee design review, product development, and quality assurance
• Track risks and issues, maintain effective communication with internal & external stakeholders including Top Management