Account Manager Resume Profile
QUALIFICATION
A developed IT Business professional with multiple years of consulting and management experience supporting various government agencies. Client work experience includes but not limited to solving system related problems/issues, providing system, and process analysis, requirements gathering, and developing executive level documentation. Well known and respected for integrity, professionalism, leadership, and strong interpersonal/team building skills.
CORE COMPETENCIES
- Project Status Reporting
- Metrics Development and Tracking
- Portfolio Management
- Business Process Planning
- Advanced Microsoft Office Suite knowledge
- Training
- Client Relationship Building
- Systems Piloting
PROFESSIONAL WORK EXPERIENCE
Confidential
- Successful completion of the management training program which trains employees on all aspects of the company
- Top Sales performer every month to date at 2 different offices and regions managing a fleet of over 225 cars and assisted in accounts receivables for entire local region
- Responsible for all insurance claims at local office thru Enterprise Holdings ARMS car replacement system
- Daily duties include sales and marketing calls and visits to local corporate accounts and regional partners
Confidential
- Identifying, reducing and rationalizing the portfolio of Command, Control, Communications and Computers C4 United States Marine Corps USMC applications and systems
- Continued disapproval of applications from the portfolio that have been identified as ready for removal based on shareholder/user community recommendation
- Adjudicating the approval of applications that provide a unique capability/functionality to the Enterprise Services portfolio
- Lead assessor towards the completion of all Enterprise Services systems for DoD compliance
- Provide training to the user community on policies and regulations for the submission of IT Procurement requests
- Assist the team that developed strategic guidance, organizational roadmaps, and institutional knowledge regarding migration planning and execution across the headquarters USMC C4 Division
- Monitoring application and system mappings to appropriate taxonomy or sub groupings
- Daily correspondence with Department of Navy Chief Information Officer USMC DONCIO representative in regards to Department of Navy Enterprise Architecture DON EA requirements
Confidential
- Provided functional assistance utilizing the Department of the Navy Applications in Database Management System DITPR- DON/DADMS and completing annual reviews for over 1400 Systems used across the Navy
- Interfaced with developers to resolve software anomalies and respond to user ad hoc requests, maintain metrics for system activity, develop user guides, prepare training materials and deliver user training
- Subject matter expert in the development of the enterprise wide application rationalization processes including the criteria scorecard which is to be used across the Navy and Marine Corps
- System Administrator for Navy Information Dominance Approval System NAV-IDAS initiative including assisting with configuration of system, training, status reports and user inputs
- Lead facilitator of Navy-wide Working Groups and Integrated Product Teams IPTs with the purpose of resolving enterprise wide problems and issues with systems/applications used throughout the Navy
- Assisted the team that developed strategic guidance, organizational processes, and institutional knowledge regarding migration planning and execution across the Navy Functional Area Managers FAMs in communicating issues, encouraging collaboration, and establishing policy
- Member of branch Configuration Control Board CCB which discussed and voted on changes made to the enterprise system Department of the Navy Application and Database Management System DADMS
Confidential
- Provided functional assistance of more than 12,000 Enterprise Services application records in DADMS. This effort integrated the efforts of the Functional Area Managers FAM and the Echelon II CIOs to support the planning, programming, budgeting and execution of the process at both the Navy enterprise and individual Echelon I and II command level
- Assisted with NIMS ProSight pilot initiative including, configuration of system, training, status reports and Helpdesk inquiries, and use of PeopleSoft
- Assisted the team that developed strategic guidance, organizational processes, and institutional knowledge regarding migration planning and execution across the Navy Functional Area Managers FAMs in communicating issues, encouraging collaboration, and establishing policy
- Supported the N6 effort to begin the Green IT initiative. Including research and analysis of the Federal Government's and DOD's energy efficiency and electronic stewardship implementation plans, and provide direct contributions to the drafting of the Navy's IT Electronic Stewardship and Energy Efficiency Implementation Plan
Confidential
Human Capital Administrator
- Handled all the HR inquiries such as benefits, recruiting, new hire packets, MAXHIRE, Payroll, employment verification and employee referrals
- Assisted in new project launch called the Human Capital Resolution Center by adding to Frequently Asked
- Questions for all HR field
- Quality Control and preparation of internal and external job postings
- Distribution of electronic faxes via e-mail to the appropriate HR employees
Confidential
Human Resources Account Manager
- Assisted in establishing the Contract/Contract to Hire/Permanent Placement for Accounting Finance professionals
- Responsible for acquisition, growth and maintenance of new business
- Accountable for high volume of sales activity: in-person, cold calls, phone calls, appointments and emails
TECHNICAL SKILLS
Listed in order from most current usage: DITPR-DON/DADMS, IT Procurement and Request Review Approval System ITPRAS , Application Reporting and Tracking System ARTS , BelManage, Marine Corps Action Tracking System MCATS , NAV-IDAS, NiteStar, TV-5 Defense Connect Online, Department of Defense Video Teleconferencing VTC , NIMS ProSight, Microsoft Excel Intermediate Certification , STATools, Precision Tool Risk Analysis Software, Master Record, Deltek Time/Expense, PeopleSoft, Payroll HRIS and HRMS, Major Automated Information System MAIS , Contract Data Requirements List CDLR , Federal Acquisition Regulation FAR , Defense Federal Acquisition Regulation DFAR , Performance Work Statement PWS
