SUMMARY:

• Business Analyst with 7+ years of experience in Health Care and Banking/Mortgage/Credit Services Industries
• Extensive experience in the field of Business Analysis, Business Modelling, Document Processing, Business Intelligence, Process Re - engineering, Streamlining and Decision Support Systems to manage.
• Very sound knowledge of Trading, Insurance, Investments, Capital/Financial market including Bond market, Fixed income, Corporate bond, Government bond, Municipal bond, Bond valuation, High-yield debt, Stock market, Stock, Preferred stock, Common stock, Stock exchange, Foreign exchange market, Hybrid security, Options, Futures, Forwards, Swaps, OTC market, Real estate market.
• Extensive exposure to Healthcare and Mortgage domain and overview of their Business Process designs.
• In-depth knowledge of ICD 9 codes and ICD 10 conversion.
• Complete Software Development Life Cycle (SDLC) experience including the Agile Unified Process (AUP), Rational Unified Process’s (RUP) Iterative SDLC requirements.
• Extensive experience in Methodologies, Process Engineering, and Management Tools: Rational Unified Process (RUP), Unified Modelling Language (UML), Object Oriented Analysis and Design Principles/Patterns (OOAD)
• Extensive experience in writing Business Requirement Document(BRD), Functional Requirement Document (FRD), Rational Rose Enterprise Edition, MS Visio, MS Office Tools.
• Requirement Analysis and Use Case Development, UML modelling using Rational Rose
• Experience in Leading Team of Business Analysts and Co-ordinating team efforts. Maintained a close and strong working relationship with teammates and the management.
• Well understanding in SQL Server for creating ad hoc queries/using multiple commands / reports using joins & aggregate functions, stored procedures, Triggers and COTS.
• Conducted Requirement-Gathering Sessions (RGS’s), Feasibility Studies and Impact Analysis, Cost/Benefit Analysis, Risk Analysis and Base-Lining Acceptance criteria.
• In Depth understanding of the AS-IS and TO-BE business processes, Gap Analysis and experience in converting requirements in to test plans.
• Conducted Joint Application Development (JAD) sessions and interviewed Subject Matter Experts (SMEs), study in detail the functionality aspects of business process and carefully updating the information to the requirements in an easily understandable format.
• Developed effective working relationships with client team to understand and support requirements, develop strategic plans to implement of solutions, and effectively manage client expectations.
• Exceptional Organizational, Communication, Interpersonal and Leadership skills with results-oriented attitude.
• Adept in problem solving skills and learning new technologies.

TECHNICAL SKILLS:

Operating Systems: Windows NT/ 2000/ XP/ Vista, UNIX, Sun Solaris

Programming Languages: ASP, Visual Basic 6.0, ASP.net/ 1.1/ 2.0/ 3.0/ 3.5 , VB.net/ 1.1/ 2.0/ 3.0/ 3.5 , C# .net/ 1.1/ 2.0/ 3.0/ 3.5 , Java, HTML, XML

Business Skills: MS Office Suites, MS Project, MS Visio, Business Definition Requirements, Business Process Analysis, Gap Analysis, Use Case Modelling & Analysis, UML, Use Cases.

Business Modelling Tools: Rational Rose, MS Office, MS Visio, MS Access, Requisite Pro, Sharepoint.

Databases: MS Access,, SQL Server 2005/ 2008, Oracle 9i/ 10g/ 11g

Testing Tools: Rational Test Manager, Win Runner

PROFESSIONAL EXPERIENCE:

Confidential, Reston VA

Business Analyst

Responsibilities:

• Responsible to ensure the operational efficacy and excellence of an organization through evaluation of the impact return and cost presented by work process improvement opportunities
• Develop business functional requirements documents with the cooperation of the Business Units
• Understand the customer’s business requirements and business process management and then translated them to particular software requirements.
• Accurately and efficiently creates and executes test plans.
• Evaluate, analyse, and map business processes working with the Business Units to determine possible solutions to increase efficiencies and productivity
• Generates innovative solutions by approaching problems with curiosity and open mindedness, using existing information to its fullest potential.
• Experience and competence with database management and queries.
• Develop Business Requirement documents, and Functional Requirement Documents.
• Coordinated work plan between project manager and client using Microsoft Project.
• Work with the Project Manager to ensure assigned milestones are delivered on time, within budget, and it meets or exceeds expectations
• Heavy interaction with the project team, developers to get the job done
• Assist on other projects as needed, perform other related duties and special projects as required.
• Multitask of more than one assigned project.

Environment: Share point, MS Visio, UML, Rational Clearquest, Crystal Reports, Rational Software Modeller, Rational Rose,, PL-SQL, Oracle 9i, Requisite Pro, Lotus notes

Confidential, Dallas-TX

Business Analyst

Responsibilities:

• Developed strategic plan documents and project management policies.
• Conducted polls and questionnaires to highlight the disadvantages of already existing manual system of operation.
• Processed insurance claims through the Preferred Provider Organization (PPO).
• Worked on 276, 277 EDI transaction and quote sets and validations.
• Developed standardized FACET testing, involved in implementation and QA process.
• Worked on FACETS Claims Adjudication, Claims Pre-pricing and Claims Logging.
• Trained internal users and their partner’s management or employees in the new web based applications.
• Used General Equivalence Mappings (GEM) to convert ICD 9 to ICD 10
• Involved in creating and modelling the AS IS diagrams and TO BE system and accomplished the GAP Analysis.
• Worked as a Requirement Analyst analysing the user requirements and functional requirements.
• Articulated Business Requirements from user interviews and then converted those requirements into technical specifications.
• Used Rational Rose for data modelling.
• Conducted Joint Application Development (JAD) sessions to develop an architectural solution that the application meets the business requirements, resolve open issues and change requests.
• Completed time estimates for all technical items, assigned work, monitored developers progress and produced timely status reports for upper management.

Environment: MS Office 2007 Suite, MS Visio, UML, Rational Clearquest, Crystal Reports, Rational Software Modeller, Rational Rose, Adobe Acrobat, PL-SQL, Oracle 9i, SDLC

Confidential, NYC

Sr. Business Analyst/ Mortgage Mitigation Analyst

Responsibilities:

• Met with the client groups to determine the User Requirements and the goal of the project.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures and create a Business Requirement Document (BRD).
• Analyzed Business Requirements and segregated them into high level and low level Use Cases, Activity and Sequence using Rational Rose according to UML methodology
• Involved in finding and documenting requirements where the new data capture solution would be compatible with existing Customer Interface Control Systems (CICS).
• Involved in Gap Analysis of existing SDLC process, implementing RUP
• Worked with the Requirements Management Team (RMT) to elicit the business and system requirements and importing them into Rational Requisite Pro.
• Conducted highly interactive JAD sessions with project’s stakeholders, QA analysts, and project management team, identifying and resolving issues.
• Created a Scope Diagram for the project that would depict the basic system architecture
• Gathered all the business and technical requirements and created a FRD with critical items verified by the SME’s.
• CreatedDataFlow Diagrams, Use Cases and Business Process Flowcharts on which the actual system architecture would be based.
• Assisted the development team in the source to target mapping for ETL Design using Informatica tools.
• Carried out meetings with SME's to create the process requirements, process improvements and to proper explain the development team the flow of futuredatamodules.
• Worked closely with the Business Intelligence (BI) team to define standards for report.
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users, and the errors discovered were fixed via regression testing.
• Involved in creating the master Test Plan and the Test Cases as well as coordinated the testing.
• Worked closely with the QA team during the automatedtestingusing the HP Quality Centre.
• Involved in Back-EndTestingusingPL-SQLQueries on MicrosoftSQL.
• Involved in the overall SDLC including inception, elaboration, construction and deployment
• Provided clear and concise documentation regarding requirements management plans, functional requirements, and supplemental requirements.

Environment: Windows 2000, WinRunner, LoadRunner, Microsoft Project 2000, UNIX, MS Access, IIS, MS SQL server, Crystal Reports, Mercury Quality centre, RUP, UML, power builder, SAP FI/CO, SAP HR.

Confidential, New Jersey

Business Analyst

Responsibilities:

• Developed Design Prototype of new information processing application. Met with client groups to determine the User Requirements and goals.
• Utilized RUP to configure and develop process, standards and procedures.
• Involved in all four phases of the requirements development including Elicitation, Analysis, Specification and Validation.
• Developed Business Requirement documents, and Functional Requirement Documents.
• Developed Use Case, Data Flow and Activity Diagrams.
• Created Systems Requirement Specification by combining the functional and non-functional requirements.
• Worked as an interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
• Managed detailed project plans that includes; Resources Planning, Tasks Planning, Budgeting, and Performed Gap Analysis for the modules in production, conducted Feasibility Study and performed Impact Analysis for proposed enhancements.
• Worked extensively with SME’s including heads in areas of Fixed Income Derivates, Options, Swaps, Futures and risk managers in understanding, extracting, refining and documenting the User and Business Requirement Specifications in the BRDs.
• Formed a bridge between the Project Manager and different teams with effective presentations.
• Coordinated work plan between project manager and client using Microsoft Project.
• Coordinated between all IT departments to gather the status and updates for the releases.
• Tracked all the release related work and created release notes for each release.
• Performed Feasibility, Adaptability and Risk Analysis to identify business critical and high risk areas of the application.
• Sound knowledge about Front-Office Terms: Client Management, Research, Pricing and Price Distribution, Order Management, Trade Execution
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules and information needs and ensured that critical requirements are not missed.
• Involved in analyzing various business scenarios and pitfalls in the process that could occur because of network/system/user undoing; this being a data intensive project.
• Involved in back-endtestingusingT-SQLQueries on MicrosoftSQL
• Involved in facilitating the UAT, creating UAT test plans
• Prepared Business Process Models that includes modelling of the activities of business from conceptual to procedural level.

Environment: Windows XP/2000, MS-SQL Server 2005, MS Office Suite, Visual Studio, MS-Project, HTML, XML, Rational Request Pro, Test Director, RUP

Confidential

Business Analyst

Responsibilities:

• Assembled and analysed User Requirements, developed Test Plan, specified System Interfaces and documented operational requirements.
• Initiated the requirements Feasibility Process to determine the viability technically, operationally, and economically
• Created Use-Cases and Business Use-Case Model after accessing/understanding the status and scope of the project
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using different methodologies.
• Created Use Case Diagrams, Activity Diagrams, and Sequence Diagrams in MS Visio.
• Participated Joint Application Development (JAD) sessions to develop an architectural solution that the application meets the business requirements, resolve open issues and change requests.
• Facilitated collection of Functional Requirements from system users and preparation of Business Requirement Document (BRD).
• Analysed existing Business Document Templates, Operational Procedures and methods and recommended changes for improvement with an emphasis on automation and efficiency.
• Extensively involved in User Acceptance Testing (UAT).
• Recognized scope limitations and raised potential scope issues, while designing best systems approach.
• Analysed Business Requirements and Detail Design of the software and used Requisite Pro for the requirement management.
• Effectively communicated with both Technical and Non-Technical users and prepared project documentation.

Environment: Rational Requisite Pro, Rational Rose, RUP,UML, Oracle 9i, SQL, PL/SQL, MS Office, MS Visio, MS Outlook, MS Project, MS Access, Windows XP, Crystal Reports.