SUMMARY:

• An IT professional with 10+ years of experience in Confidential Management. Delivering large scale projects. Managing virtual teams.
• Managed IT projects through SDLC to develop software solutions using PMBOK best practices, Agile - Scrum framework as a Scrum Master / Confidential Manager / Business Analysts.
• Recognized for ability to identify, design and deploy innovative technologies that result in improved systems, increased production and decreased expenses.
• Took initiative in talent acquisition by being part of the Interview panel at Schneider Electric and EMC2.
• Confidential Management Life Cycle
• Proficient in Scrum framework
• Excellent Communication skills
• Process Improvement
• Strategic Planning
• Cost and Budget control
• Relationship Management
• IT SAN administration - Tier 2 and 3(Hands on experience on EMC storage devices-clariion, Symmetrix) IBM storage Devices - Tivoli, HP Storage devices- MSA and EVA, Netapp storages and Cisco switches.
• Leadership: An experienced team leader. Influencing, leading, and delegating abilities
• Ability to initiate/manage cross-functional teams with a team size ranging from 10-30 and multi-disciplinary projects
• Critical thinking, decision making and problem solving skills.
• Result oriented: Ability to achieve the target within given time
• Negotiation skills
• Conflict resolution
• Adaptability - Efficient under pressure, always meet deadlines

TECHNICAL SKILLS:

Methodologies: Scrum/Agile and Waterfall

Infrastructure: Storage administration: EMC-Clariion, Symmetrix, IBM - FASTt, Netapp, HP (MSA, EVA),)Network(Cisco switches), Backup and recovery tool: Netbackup

Operating Systems: Windows 98/XP, Windows 7, RedHat Linux

Process Tools: HP Quality Center, JIRA, Confluence, Drop Box, PeopleSoft, ALM

Software: Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Confidential, SharePoint and Outlook), Lotus Notes, Remedy, WebEx, Adobe Acrobat

PROFESSIONAL EXPERIENCE:

IT Project Manager

Confidential

Responsibilities:

• Manage several projects for Operation services IT Application and Infrastructure Portfolio
• Mentored regional PM’s to utilize Scrum framework PMBOK guidelines.
• Facilitated the sprint planning session, daily Scrum meeting, and problem resolution. Provided coaching mentorship; encourages self-organization while removing roadblocks and impediments.
• Led retrospective to define methods for continuous improvement.
• Forecast projects for the upcoming financial year. This activity involved putting together a list of Confidential with high level scope and a business case, have them prioritized, run them through the regional steering committee meeting and arrive at a final list of projects. Drive data hygiene on all the finalized projects in the demand management tool. Get the budget approved by the corresponding Confidential sponsors before the start of the financial year.
• Participate in quarterly business review meetings with leadership team. Provide updates on the In-Progress projects giving stakeholders and senior management a highlight on current status, key issue/challenges and any help needed.
• For the assigned projects, I managed projects from inception to completion and followed corporate PMO PMBOK-based guidelines i.e. developed and managed Confidential plan, scope, business case, risk plan, schedule/timelines, dependencies, constraints, budget, stakeholder’s management plan, communications plan, RACI, Create Confidential charter and conduct kick off meeting.
• Work with the resource manager and solution architect to assign virtual cross functional implementation team.
• Conduct team meetings with technical and implementation team to understand the Confidential status, any risks and issues. Perform necessary risk responses and mitigation.
• Publish status reports, conduct steering committee meeting with stakeholders (BU head, Sr. management, solution Architects) and manage stakeholder expectations.
• Track the Confidential financials.
• Form a Change control board and define and monitor change management process.
• Monitor the key Confidential constraints - Scope, time, cost, risk and resources throughout the Confidential lifecycle.
• Prepared all Confidential documentation
• Deliver the Confidential on time and within budget.

Confidential

Scrum Master

Responsibilities:

• Led the Required Minimum Distributions (RMD) team to ensure that IRA contributions are correctly paid out to the contributor.
• Worked with the BA and PO to refine the user stories for Product Backlog.
• Worked with the Scrum team to commit stories for the Sprint Backlog.
• Managed daily Scrum standup meetings to monitor the progress of the team.
• Led retrospective to define methods for continuous improvement Reported daily and weekly the status of the sprint to upper management.
• Maintained the backlog, stories and sprints in RTC.

Confidential

Project Project Manager

Responsibilities:

• Determine scope of the Confidential by identifying the number of production, test and user machines.
• List down the number of applications and identify there compliance on Windows XP through thorough testing.
• Set goals and targets for each country by creating a plan using Microsoft Confidential plan 2010.
• Strategically plan the User, Production and test environment machines.
• This also involved negotiations with the vendors (application) on new software releases without any additional cost
• Run the Confidential through the Confidential management life cycle using PMP tools and techniques.

IT Project Manager

Confidential

Responsibilities:

• Managed projects for the Service Delivery Group within EMC2.
• Mentored regional PM’s to utilize Scrum framework PMBOK guidelines.
• Facilitated the sprint planning session, daily Scrum meeting, and problem resolution. Work with the scrum to remove any impediments.
• Led retrospective to define methods for continuous improvement.
• For the assigned projects, I managed projects from inception to completion and followed corporate PMO PMBOK-based guidelines i.e. developed and managed Confidential plan, scope, business case, risk plan, schedule/timelines, dependencies, constraints, budget, stakeholder’s management plan, communications plan, RACI, Create Confidential charter and conduct kick off meeting.
• Work with the resource manager and solution architect to assign virtual cross functional implementation team.
• Conduct team meetings with technical and implementation team to understand the Confidential status, any risks and issues. Perform necessary risk responses and mitigation.
• Publish status reports, conduct steering committee meeting with stakeholders (BU head, Sr. management, solution Architects) and manage stakeholder expectations.
• Track the Confidential financials.
• Form a Change control board and define and monitor change management process
• Monitor the key Confidential constraints - Scope, time, cost, risk and resources throughout the Confidential lifecycle.
• Prepared all Confidential documentation
• Deliver the Confidential on time and within budget

Confidential

Scrum Master

Responsibilities:

• Led the Required Minimum Distributions (RMD) team to ensure that IRA contributions are correctly paid out to the contributor.
• Worked with the BA and PO to refine the user stories for Product Backlog.
• Worked with the Scrum team to commit stories for the Sprint Backlog.
• Managed daily Scrum standup meetings to monitor the progress of the team.
• Led retrospective to define methods for continuous improvement Reported daily and weekly the status of the sprint to upper management.
• Maintained the backlog, stories and sprints in RTC.

Confidential

Project Manager

Responsibilities:

• Determine scope of the Confidential by identifying the number of production, test and user machines.
• List down the number of applications and identify there compliance on Windows XP through thorough testing.
• Set goals and targets for each country by creating a plan using Microsoft Confidential plan 2010.
• Strategically plan the User, Production and test environment machines.
• This also involved negotiations with the vendors (application) on new software releases without any additional cost
• Run the Confidential through the Confidential management life cycle using PMP tools and techniques.

Sr. Storage System Administrator

Confidential, Phoenix, Arizona

Responsibilities:

• Traveled to Phoenix, Arizona to seek knowledge transfer on the client SAN environment. Created necessary documentation and thereafter setup and managed an offshore team to provide L3 support.
• Developed ticketing tracker tool to monitor, track and assign tickets.
• Performance Reporting - Creating SAN allocation report for the client environment, which was used for storage growth planning.

Environment: EMC Clariion, Symmetrix storage arrays

Sr. Storage System Administrator

Confidential

Responsibilities:

• Traveled to Vancouver Canada to receive knowledge transfer on the client SAN environment. Created SOP and SOW documentation and thereafter setup and managed an offshore team to provide L3 support. Which involved storage allocation, monitor the heath of the storage devices. Keep track of any end of life storage devices.
• Performance Reporting - Creating SAN allocation report for the client environment, which was used for storage growth planning.
• Was Involved in Storage migration Confidential where I performed the SAN implementation from IBM storage to EMC storage device.
• Extensive experience in management of EMC Clariion and Symmetrix SAN Box, Netapp Storage allocation, FastT Storage Box Storage Allocation, Configured zoning, VSAN Creation Data Migration, LUN allocation, De-allocation, Monitoring.

Environment: EMC Clariion CX3-80, 20, 480 & 10 and Symmetrix DMX-3 connected Behind Invista Storage Box.

Sr. Storage Administrator

Confidential

Responsibilities:

• Provide L3 support and storage administration on HP storage products
• Analyze and perform draft root cause Analysis reports for client arrays.
• Creation of Metas and VDEV’s
• Associating VDEV to standard devices.
• Working closely with System/Storage administrators and carry out SAN devices provisioning using symcli (symconfigure).
• Un-mapping and unmasking storage from decommissioned Host.
• Migrating storage from one host to another, during Migration projects.
• Configuring FA bit settings to cater different host’s in the heterogeneous host environment
• Configuring RDF1 & RDF2 devices for Static and Dynamic SRDF.

Environment: HP StorageWorks MSA SAN Arrays 2040, 1040.

Technical Support Engineer

Confidential

Responsibilities:

• Providing L3 support for HP Storage products (SAN, NAS & DAS) for North America customers.
• Work involves drafting and approving root cause analysis Reports for end-customer arrays, facing data loss/unavailability.

Environment: HP StorageWorks MSA SAN Arrays 500G2, 1000, 1500CS & 1510i.

Technical Support Engineer

Confidential

Responsibilities:

• Provide L1 and L2 support for backup storage devices like QUANTUM Tape Libraries
• Provide L1 and L2 support for Linksys routers, Access Points, Gaming stations. Which required good understanding of WAN, LAN, Internet, TCPIP network.

Environment: QUANTUM Tape Libraries (M-Series, Super Loaders, Value Loaders) & Tape Drives (SDLT, DLT, LTO, DAS/DDS, Traven), Linksys router, Access Points, Gaming stations.