SUMMARY:

• 9 years of experience in IT with specialization in Business Analysis, Project coordination and QA/UAT.
• Expertise in preparing business requirement, functional requirement, flow chart, Use case, wireframe diagrams, traceability and change request document.
• As a Business System Analyst my role involves analysis and modeling the business domain to create a complete picture of work - flows and technical requirements fulfilled by existing and proposed software.
• Participate in design reviews with development team, helping them make informed architectural decisions.
• Extensive knowledge on implementing Enterprise search solutions using Solr built on Apache Lucene.
• Experienced in leading projects and project management. Prioritizing testing tasks and scheduling tasks in accordance with project delivery guidelines and methodology.
• Ability to work closely with different teams identifying and isolating problems and coordinate with teams to communicate results and resolve issue.
• Manage multiple projects, tasks and business development efforts concurrently.
• Implemented Adobe Analytics and Target to understand our users’ behavior better and to make informed decisions based on the analytics calculated.
• Worked with release management for implementation plans (pre and post) to define roles and responsibilities, efforts and dependencies.
• Have excellent understanding on SDLC using Methodologies like Agile (Both Scrum and Kanban) and water fall and CMMI processes.
• Experienced in implementing LEAN UX and Product development using Hypothesis and Experiment approach.
• Experience in creating functional requirements as user stories and use cases as per project needs.
• Coordinate requirements walk-through and sign-offs, verifying with user representatives/stakeholders that user stories and process models accurately portray specific business needs.
• Extensive domain knowledge of Media and Publishing industry, e-Learning, Insurance, HR processes and Healthcare
• Experience in conducting JAD sessions and performing gap analysis.
• Excellent analytic skills for understanding and developing system workflows well suited for communicating with both Technical and Functional professionals.
• Experienced working with flexible schedule to accommodate global business users across time zones.
• Experience in working with MS Office tools including Word, Excel, PowerPoint, Access, Visio and protocols including MS Project for project schedules and timelines.
• Extensive hands on experience in managing backlog using JIRA and TFS including Urban turtle.
• The Software QA Lead experience includes developing and implementing test plans. Manage teams at multiple offshore locations, attend meetings with Business stakeholders to understand requirements and make suggestions to improve the overall user experience.
• In corporate test processes fueling swift corrective actions to save both time and money.
• Provide estimates based on requirements and guide onsite and offshore team for further testing cycle that includes, test case analysis, writing, execution and reporting bugs. Prioritizing automation work for automation engineers
• Other responsibilities include managing resources, reporting out daily testing status to stakeholders of different projects, assist QA Manager in various test planning needs.
• Track, assign and close defects and provide Quality metrics to the key stakeholders.
• Assisted UAT team in writing UAT scenarios and tracking defects to closure logged during UAT.
• As an onsite QA lead, worked with the whole product team and developers for various releases and escalate any issues when needed to the appropriate Managers. Recommend improvements in process
• Expertise in using testing methodologies and conducting Exploratory Testing, Functional Testing, Integration Testing, System Testing, Business Function Testing, Performance Testing, Smoke/Sanity Testing, Configuration Testing and Data Validation.
• Beginners level Automation testing experience using Selenium web driver, Eclipse IDE
• Extensive experience in testing Web, Client / Server applications on different environments and Software Development Lifecycle, Software testing Life cycle.
• Expertise in preparing Test Strategy, Test Plan, Test Summary Reports, and Writing/Recording Test Cases/Scripts for manual and automated testing based on the Business Requirements Document and System Requirement Documents.
• Excellent oral and written communication skills combined with financial and business acumen.
• Creating workflows and modeling business requirements
• Formulating functional requirements from Business Requirements
• Project Management
• Lean Development and UX with Kanban Agile approach
• Implementing Enterprise search solutions using Solr
• Implemented Adobe Analytics and Target
• Functional Requirements analysis with Product Owner
• Defect Review with PM and Dev Manager
• Working experience in both Scrum and Kanban based Agile methodology
• SQA Testing & Methodologies
• Using Estimation techniques like Functional Point, Complexity Point and Wok based
• Test Plan Creation and Implementation
• Creating Test strategy
• Implementing QA Processes throughout Project Lifecycle in Agile framework

TECHNICAL SKILLS:

Testing Tools: Selenium, SmartQm, WTT, XSS Probe, Jmeter

Defect tracking tools: Quality Center, JIRA, Team Foundation Server,Smarte’ Studio, BugZilla

Languages: HTML, SQL, Javascript, .Net C#, ASP.Net, XML

Web Tools: Visual Studio 2005, Adobe Target and Adobe Analytics, Jenkins

Databases: Oracle, SQL

Applications: MS word, Excel, Power point and Outlook, MS Visio, Google Docs, Skype, Lync, Hipchat, Slack

EXPERIENCE:

Confidential, NYC

Technical Business System Analyst

Responsibilities:

• Understanding business needs and performing requirements elicitation by using methods like survey, interview etc
• Prepared presentations for the JAD sessions and the requirements gathering workshops.
• Converting requirements into functional specifications in form of use case document or user stories
• Leverage problem solving skills to ensure project plans deliver on intent while maintaining key project documentation.
• Prepare and Provide demos to higher management and business for completed functionality.
• Provide strategic and tactical support to business executives for prioritization of new projects against the overall agenda and resource allocation to support them.
• Planning, managing and conducting UAT efforts and support QA testing and planning.
• Develop businessworkflows, process flow, screen mockups, wireframes, use case diagrams for the stakeholders.
• End to End involvement to replace the 20-year- old product and re-write the complete software with the fastest search technology available to serve the end users with the latest data and utmost precision, authenticity and modern features like Rich Type ahead and NLP
• Involved in various Teams, working together in conjunction of data from all the different publishers supporting different databases build search APIs reusable by all other products in the company.
• Involved in implementing Solr as the search engine based on Lucene and front end is done using Bootstrap, to ensure responsive design and fit for all types of devices, OS and Browsers.
• Integrating Adobe Target to conduct A/B testing to understand our users needs and likes at an early stage, and with that derive user engagement statistics to finalize designs without making code changes
• Integrated Adobe Analytics to understand our User behavior and pattern well in time and adapt accordingly.
• Experience in developing product using Lean Development/UX approach with Kanban Agile Methodology
• Involved in end to end development based on Hypothesis and not concrete requirements.
• Daily / Weekly conversation with Business Owners, Team and end users

Languages/ Technologies/Tools: Team foundation Server, Adobe Target, Omniture, Jenkins for continuous deployment, Selenium for Automation, Lucene Solr

Confidential, NYC

Business Analyst and SME

Responsibilities:

• Created initial draft for the new project based on knowledge of existing systems.
• Interviewed various stake holders to understand their needs from the new system
• Gathered areas of improvements by continuously meeting with Technical staff and authorities
• Organized JAD sessions
• Prepared presentations for the requirements gathering workshops.
• Interviewed Sales and Marketing team to understand their goals for this project and also timelines
• Develop businessworkflows, process flow, screen mockups, wireframes, use case diagrams for the stakeholders
• Provided strategic and tactical support to business executives for prioritization of new projects against the overall agenda and resource allocation to support them.
• Helped the QA team with their test scenarios and testing when needed
• Conducted Grooming and Planning meetings with team every week for a 2 weeks sprint cycle following Agile Scrum
• Prepare and Provide demos to higher management and business for completed functionality.
• Planning, managing and conducting UAT efforts and support QA testing and planning.
• Worked with Release team to organize Prod deployments and support them once deployed
• Sending out important communications, progress, impediments, status reports to various Business and Technical Stakeholders.

Languages/ Technologies/Tools: JIRA as Ticket tracking system, Confluence for Documentation, HP Quality Center 10.0 for Test Management, Jmeter for Performance testing, Smart QM, Smart Studio, Zypher, Selenium for Automation

Lead QA Consultant

Confidential, NYC

Responsibilities:

• Creating Test Plan based on requirement analysis and various documents like BRD/FRD, wireframes and use cases
• Delegating work to team.
• Providing estimates for SOW approval, based on resources available and requirements gathered
• Peer-Review of Test Cases for other Team Members.
• Execution of the Test Cases using HP Quality Center 10.0.
• Performing Functional, UI and Performance testing (JMeter)
• Logging and tracing defects to closure in defect reporting tool (JIRA)
• Regression testing of new builds
• Daily/Weekly status reporting to client
• Mentoring new/junior associates.

Lead QA Consultant

Confidential, NYC

Responsibilities:

• Performed exploratory testing on one of the client’s very crucial and highly complex application which was needed to be made LIVE in Prod in a very less time.
• Generation and documentation of test cases from exploring the application with limited specifications.
• Reviewing Test Cases for other Team Members.
• Execution of the Test Cases using HP Quality Center 10.0.
• Performing Functional, UI and Performance testing (JMeter)
• Logging and tracing defects to closure in defect reporting tool (JIRA)
• Regression testing of new builds
• Daily/Weekly status reporting to client

Confidential

Lead QA Consultant

Responsibilities:

• Identifying Test Cases as per the scope of project
• Preparing Documents like Test Design, Test Plan, Project Plan
• Automating Test Cases
• Checked the code for coding standards compliance
• Executing Test cases to validate the functionality

Languages/ Technologies/Tools: C#.Net, Script Wizard, FXCop, Style Cop, WTT, Product Studio, Visual Studio 2008.

Confidential, CA

Test Lead

Responsibilities:

• Understanding the client requirements and project functionalities.
• Designing test cases by using functional specifications and use cases.
• Review and Updates Test Cases.
• Executing Test cases to validate the functionality.
• Updating Test cases based on software change requests.
• Performed Functional Testing, Regression Testing, UI testing
• Analyzing the Test results and logging defects using Bugzilla
• Participated in peer reviews.
• Participated in review meetings with Project team.
• Participated in meetings with Project team and with Client also.

Languages/ Technologies/Tools: ASP .Net 2.0, Windows XP, IIS 6.0, Bugzilla, Microsoft SQL Server 2005, Visual Studio 2005, IE Developer

Confidential

Lead .Net C# Developer

Responsibilities:

• Discussions with Client, Analysis of the specifications by Client,
• Preparation of Technical Document, Analysis of Data Flow
• Testing the Tools and Preparation of Test Plans. Creation of Help Manuals

Languages/ Technologies/Tools: C#.Net, Sql Server 2005, JavaScript, FxCop, and Tortoise SVN.

Confidential

Lead .Net C# Developer

Responsibilities:

• Involved in Analysis, Design, Implementation, Code Review, Testing and deployment stages of the project.
• Coordination with client and team for daily task assignments, code reviews and status reporting
• Preparation of Technical Document, Analysis of Data Flow, Creation of Help Manuals
• Developed application using C#, ASP.net.

Languages/ Technologies/Tools: C#.Net, Visual studio 2005, Sql Server 2005, Java Script.

.Net C# Developer

Responsibilities:

• Involved in Analysis, Design, Implementation, Code Review, Testing and deployment stages of the project.
• Coordination with client and team for daily task assignments, code reviews and status reporting
• Preparation of Technical Document, Analysis of Data Flow, Creation of Help Manuals
• Developed application using C#, ASP.net.

Languages/ Technologies/Tools: C#.Net, Sql Server 2005, Visual studio 2005, Java Script.

Confidential

.Net C# Developer

Responsibilities:

• Involved in Analysis, Design, Implementation, Code Review, Testing and deployment stages of the project.
• Coordination with client and team for daily task assignments, code reviews and status reporting
• Preparation of Technical Document, Analysis of Data Flow, Creation of Help Manuals
• Developed application using C#, ASP.net.

Languages/ Technologies/Tools: C#.Net, Sql Server 2005, Visual studio 2005, Java Script.