OBJECTIVE

• A skilled and qualified analyst, seeking a challenging position, in the fast paced environment, to enhance my analytical and soft skills for achieving organizational goals along with self - development.

SUMMARY

• Over 7+ years of extensive experience in SDLC, RUP, Agile/Scrum methodology, UML, Test Lifecycle and Data Modeling.
• Experienced in designing and documenting Business Requirements, Use Case Specifications, Functional Specifications and technical Specifications across the Deliverables of a project.
• Good experience with Databases like Oracle 11g, MS SQL Server and familiarity with ETL concepts (SAP BODS).
• Experience in handling Change Management and Release Management Processes, UAT Testing.
• Good experience in conducting Joint Application Development (JAD) sessions through interviews and workshops with subject matter experts and business users.
• Experience with tools like Rational Clear Case, Tortoise SVN, Metavance, Rational Clear Quest, MS Project, MS Visio, BOBJ Webi Reports and Crystal Reports.
• Experienced in conducting GAP analysis, User Acceptance Testing (UAT), Risk Analysis and mitigation plan, Cost benefit analysis and ROI analysis.
• Experience with Business Process Management.
• A motivated, committed, quick learning, detail-oriented team player with good communication, analytical, leadership, interpersonal and problem solving skills.

TECHNICAL SKILLS

Operating Systems: Windows, UNIX, LINUX, Mac

Database: Oracle, MS SQL server, MS Access, IBM DB2

Languages: SQL, C, C++, Java, XML, C#, VB, ASP, .Net, Assembly, VHDL

Tools: MS Office Word, Excel, Access, Power point, Project, Visio, Front Office, Rational Rose, SoDA, Software Modeller, Team Test, Doors, PROLOG, Clearcase, Clear Quest,, Web Sphere, Business Modeler, HP Quality Centre, Ultra Edit, TOAD

Industry Standards: HIPAA, SOX, ISO, Six Sigma, CMM

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, LA

Business Systems Analyst

Responsibilities:

• Requirement gathering and documenting from end users, subject matter experts for various systems/processes, worked on modelling the data warehouse and the underlying transactional database.
• Propose strategies to implement HIPAA 4010 and various other compliance and regulations.
• Prepared Business Requirement Documents (BRDs), Functional Requirement Specification (FRS), Technical Requirement Specification for application development.
• Data Analysis for Metavance and proprietary data derived ODS (Operational Data Stores), Data Warehouses and Primary Databases.
• Defined and analysed test cases, test scripts, bugs, interacted with QA/ development teams in fixing errors and conducted User Acceptance Test (UAT).
• Organized requirements into High level Use Cases and Low level Use Case Specifications and modelled them into UC, Activity and Sequence Diagrams using Rational Rose and MS Visio.
• Conducted JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication.
• Analysed and prepared Risk Analysis and Impact Analysis reports.
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines
• Assisted the QA personnel in the creation of Test Cases using Rational Test Manager.
• Involved in performing version control and defect tracking activities using Rational Clear Case and Rational Clear Quest.

Environment: UML, Oracle 11g, MS Visio, MS Project, Ms Office, SQL, RDBMS, XML, Windows

Sr. Business Analyst

Responsibilities:

• Gathered requirements from stakeholders for provider management and member management.
• Identified and validated business rules and data elements.
• Modelled the ‘as-is’ process flow and the ‘to-be’ process flow and analyzed the gap and developed the action steps to fill the gaps.
• Analyze EDI - X12 data elements captured by the existing system to validate it against the data elements required for new system.
• Worked with legacy team in developing BRD for multiple system change requests and participated in system testing.
• Worked within project team to identify and interpret state Medicaid policies as applicable to customer defined algorithm research as well as assist with internal development of new healthcare analytics.
• Conducted Impact analysis when there is any change in the requirements and updated the Business Requirements Document (BRD) and Systems Requirements Specification (SRS).
• Facilitated meetings with the technical team and client team to analyze the current process and gather requirements for the proposed process.
• Created functional requirement specification documents such as UML diagram, use case diagram, scenarios, activity diagrams and mapping.
• Developed the User Interface (UI) prototypes to capture and validate requirements and spike solutions to the current problem.
• Facilitated JAD sessions for Requirement Validation with Dept. of Cleveland clinic to gather requirements for the new MMIS.
• Participated in developing test plan, test scripts, and test scenarios and designed user documentation.
• Examine the system design deliverables & validating it against the SLA.
• Developed UAT test cases associated with the functional requirements.

Environment: MS Office, Windows, .NET, Agile, MS Visio, MS SharePoint, TFS, MS Project, MS Visio, SQL, Oracle, SOA, HTML.

Confidential, San Francisco, CA

Business Analyst

Responsibilities:

• Requirements gathering from various insurance companies to develop a system to check for the outstanding balance from various accounts using highly efficient RUP process of software development.
• Liaison between the Business needs (business users and sponsor) and the Technical solutions (development and testing staff), ensuring technical solutions satisfied business requirements.
• Web Page Mock-Ups using MS Visio and thus defining the Business Process Model and Data Process Model.
• Ensured that the claims processing is strictly under the HIPAA compliance regulatory document to safe guard patient information.
• Authored Business and Functional requirements with supporting diagram, use cases, traceability matrices, and training manuals for Provider Portal web-based application.
• Analyzed and wrote technical documentation for risk analysis on customer support issues.
• Part of the team assisting in documentation involved in this project such as RFP, proposal, evaluation criteria, proposal approval, design document, project plan, project scheduling, project report, release document.
• Prepared and presented monthly collection reports.
• Involved in training and quality of the overall workflow process.
• Documenting workflow and results of analysis for the aging accounts.

Environment: Rational Requisite Pro, UML Use Cases, VB.NET, SQL Server, IBM Rational, XML, Use Case Documentation.

Confidential, Los Angeles, CA

Business Analyst

Responsibilities:

• Participated in structuring, underwriting and documentation of credit facilities.
• Facilitated in compiling and structuring data using SQL.
• Documented financial and industry analyses to support portfolio decisions.
• Authored Business Requirement Document (BRD) for development of software to support Black & Scholes Model, CAPM, and Sharpe Ratio for investment decisions, in keeping with risk regulations that were in place.
• Monitored bank’s credit risk exposure to its new and existing clients.
• Periodically reassessed and updated internally assigned risk ratings.
• Conducted ROI analysis for competing portfolio candidates.
• Evaluated risk-return ratio to facilitate most efficient allocation of capital.
• Introduced newer areas of clients that could be nurtured for long term deposit flows.
• Introduced newer ways of competing with existing big banking institutions.
• Developed models to determine the effects of possible mergers with other banks.
• Conducted JAD sessions with merger and acquisition (M&A) SMEs, the management of charter one, and research and management teams of other banks.
• Prepared documents and conducted interviews and JAD sessions to facilitate a smooth transition during merger.
• Documented changes that needed to be done before, during and after possible mergers.
• Documented website availability and availability of dashboard reporting and other resources before, during and after merger.
• Introduced banking procedures to business analysts and other members of merged entity.
• Performed data analysis and gap analysis to keep projects on track.
• Helped in user acceptance tests (UAT) and other tests.
• Authored user manuals for customers of merged entity.
• Was instrumental in a smooth transition of entity, and in a much broader client base.

Confidential

Business Analyst

Responsibilities:

• Responsible for analyzing customer requirements while suggesting best possible options for functionally sound product.
• Estimation of time, cost and resources for the development of the product.
• Finding ways to maintain the balance between the development complexity and customer requirements.
• Act as bridge between customer representative and development manager and team members to maintain a consistent communication.
• Worked as an analyst to analyze the product in accordance with customer requirements.
• Finding an alternate solution for functionally complex issue occurring during development.