SUMMARY

• Over 13 years of experience as Business Analyst, Scrum Master, and Project manager in BFS (Banking and Financial services) and Healthcare industries.
• In - depth understanding of Software Development Life Cycle (SDLC) using Waterfall, Rational Unified Process (RUP) and Agile methodologies.
• Proficient in Requirement Management, including gathering, analysing, detailing and tracking requirements.
• Experience in conducting Joint Application Development (JAD), User workshops, and Interviews sessions for requirements gathering, analysis & design.
• Work experience in creating intuitive wire-frames and do an early engagement with Stake holders.
• Extensive experience in documentation of requirements, Test artefacts, Requirement Traceability Metrics, and other necessary documents.
• Utilized Agile Scrum practices to help the team increase their velocity.
• Experience in handling multiple projects and Possess excellent communication, interpersonal, problem solving, Multi-Tasking skills, and recognized for being a valued team player.
• Expert at streamlining operations, increasing efficiency, and improving overall product quality.
• Coordinate and manage code releases, Communicate with other management, engineers, product managers and support specialists on product issues
• The QA responsibility includes Execute, coordination and participation in the testing and monitoring of controls established and in place for each line of services.
• Managed project scope to ensure delivery was compliant to scope commitment, Addressed problems through risk management and contingency planning.
• Instructed and modelled core principles of collaboration, prioritization, team accountability and visibility.
• Have good working knowledge in Six Sigma Initiative and Process Re-Engineering.

TECHNICAL SKILLS

• MS Windows DOS
• MS Access SQL
• ALM Rational Clear Quest
• AtTask
• MS Office MS VisioInDesign
• HTML, XMLUML MS Visio
• Xmind
• Mmindmeister
• Share Point
• Documentum
• JIRA/Confluence
• Version One

PROFESSIONAL EXPERIENCE

Confidential

Sr. BA/PM (Scrum Master)

Responsibilities:

• Leading the development of detailed Business Requirements Documents (BRDs) and system Non-Functional Requirements (NFRs) for projects including:
• Created UX Wireframes for the requirements for early engagement with Business and User to gain their acceptance.
• Collaborating with solution architect to ensure initial alignment between business requirements and IT solution design concepts, including supporting feasibility studies as appropriate.
• Strengthened usability by explicitly documenting and reporting all bugs, issues, and user feedback and
• Resolved all Issues reported by adding the issues as Backlog and delivering in subsequent build.
• Enable Success by better project management and Increase Control Using Agile Scrum Practice.
• Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings.
• Removed team impediments daily to allow the team to deliver the sprint goals and deliverables.
• Providing guidance to business SMEs on project governance processes
• Collaborating with Testing Analysts to ensure test plans are developed and executed in alignment with internal standards and external compliance requirements
• Pairing with the User Experience and Transition Communities of Practice to ensure training plans and materials support overall business requirements.

Confidential

Sr.BA/PM (Scrum Master)

Responsibilities:

• Work with both IT and business partners to recommendation for system and business process Improvements.
• Developed crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.
• Implemented Agile Practise for better control and clear visibility of the delivery and better returns.
• Successfully guided three development teams through transition from waterfall to Agile development.
• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Enact change and continuous improvement increasing the productivity of Scrum teams.
• Test the user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories.
• Manage the adherence to IT policies and procedures, participate in assessing key priorities and needs for an effective system.

Confidential

Lead BA/PM (Scrum Master)

Responsibilities:

• Managed project scope to ensure delivery was compliant to scope commitment, Addressed problems through risk management and contingency planning.
• Coordinate and manage code releases, Communicate with other management, engineers, product managers and support specialists on product issues.
• Instructed and modelled core principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise.
• Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement
• Removed impediments and protected team members from interruptions and distractions to maximize productivity. Encouraged and implemented process improvements. Created team-building opportunities.
• Worked closely with Product Owners, coordinating product backlog grooming and story estimation.
• Preparation of Functional specifications, traceability matrices and other typical deliverable expected from a Business Analyst.
• Cooperated with multiple vendors and facilitated communication between client and the IT department.
• Managing client expectations by ensuring the delivery of the highest quality service and Acting on client feedback.
• Work closely with project owner in backlog management and continuous delivery of features.
• Participate in sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Reviewed the Test scripts, Test Case Execution and identifying defects.
• Participate in defect review sessions, Logging defects and tracking defects to closure.

Confidential

Sr Business Analyst

Responsibilities:

• Gathering and managing Business Requirements, Requirement Elicitation, Gap Analysis, providing high level design solutions, and delivering System Requirements by closely working with SME’s and Business stakeholders
• Analysing business requirements and current system behaviour and collaborating to create system design specification documents including functional specifications, system use cases, mock-ups, design models.
• Performing impact analysis of all the integrated system because of changes in required database
• Acting as SPOC for all the functional queries from development and testing team and getting all the ambiguities resolved by having discussion with Client
• Preparing Process and Data flow diagram which in turn would be used as an input to the creation of functional architecture
• Performing and arranging successful product demonstrations for customers.
• Mustanalyse, evaluate and select the suitable COTS product for the regulatory requirements.
• Create, Validate or Update Mapping documents for the new/change file format.
• Create Option Analyses for the Stakeholders to understand what solution is better fit for our need.

Confidential

Business Analyst

Responsibilities:

• Gather and analysing the requirements and providing high level estimates during study phase.
• Preparation of Functional specifications, traceability matrices and other typical deliverables expected from a Business Analyst
• Cooperated with multiple vendors and facilitated communication between client and the IT department.
• Supporting the development team in understanding the functionalities during development phase.
• Involved in Feasibility and Risk Analysis to identify the business critical and high-risk areas of theapplication.
• Work closely with project owner in backlog management and continuous delivery of features.
• Enact change and continuous improvement increasing the productivity of teams.
• Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance, escalating promptly any issues that may impact operations.
• Managing client expectations by ensuring the delivery of the highest quality service and Acting on client feedback.
• Performed Functional testing and Dry Run to ensure the Delivered product perform as expected.
• Worked with the managers to identify cross-team dependencies and manage inter-team tasks

Confidential

BA /SME

Responsibilities:

• Prepared use case documents, created use case and activity diagrams to extract business process flows and workflows, thereby assisting development teams in understanding the requirements.
• Developed data flow diagrams, illustrating the flow of data from the Legacy systems into theApplicationDatabase Tables, along with checkpoints for testing / verification.
• Align Business Checkouts for Multiple Channels by organizing various discussions with Development teams & Project Managers.
• Eradicate possible cross impacts arising from the overall implementation.
• Obtain Business Approval to execute Business Verification in the cutover weekend.
• Developed test case scenarios to guide a select group of key end-users in testing the user interface and functionality of theapplication
• Logging Defects in Quality Centre and Preparation of Defect Reports.
• Resource Plan to ensure adequate resources are available to execute business checkouts.

Confidential

Analyst

Responsibilities:

• Act as Subject Matter Expert for Liquidity Management.
• Analyse and Provide inputs to Product owners for the Product improvements.
• Labelled and prioritized requirements, using metrics like severity, priority, dependent and blocking defects and requirements.
• Makes recommendations to management regarding risk areas, preventive actions and opportunities for improvement.
• Add Expert view to the content by offering first-hand field knowledge (case studies, best practices, tips) that can be shared with others to improve knowledge exchange and transfer.
• Assisted in Risk Analysis and worked with management in creation of a Risk Management Plan.
• Created Current State/Future State documents and Diagrams; Created Gap analysis documents, requirements specifications and requirements traceability matrix.