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Business Analyst/qa Resume

SUMMARY

  • Business Analyst /QA with 7 years of experience supporting business solution software, analyzing business operations.
  • Ability to gather and documentBusiness Requirements, experienced in writing Use Cases, Pre production support, Release, Post production support and UAT. Web Testing in Retail, Ecommerce and Transportation domain projects with different browsers and O/S. Worked in a software development IT shop, created quality documentations such as Requirements Documents, Design Document, Test Plan and User Acceptance Test Plans.
  • Aiming to utilize my strong prioritization skills and analytical ability to achieve the goals of your company.

TECHNICAL SKILLS

Platform: SAP Hybris Ecommerce, Pega

Languages: RPG, RPGLE, CL, COBOL, JCL, Java, SQL

IDE /Tools: Eclipse, Intellij, SOAP UI

Frameworks: Selenium Web Driver, TestNg, Junit

Tools: and Utilities: PDM, SEU, SDA, RLU, DFU, DBU, MS Office Suite, Visio

Databases: Oracle, DB2

Bug Tracking Tools: HP Quality Centre

Operating System: Windows 2000/Xp, Unix

PROFESSIONAL EXPERIENCE

Business Analyst/QA

Confidential

Responsibilities:

  • Manual Testing, Smoke testing, Cross Browser Testing, App testing.
  • Tracking and Reporting of defects, verification of resolved bugs.
  • Execution of test cases and test scenarios, Performance testing.

Quality Analyst

Confidential, Atlanta, GA

Responsibilities:

  • Assist with the comprehensive outcomes management system procedure and reports by entering, organizing and maintaining data.
  • Accepted, screened, and routed telephone calls. Resolved routine and non - routine administrative problems.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
  • Managed the receptionist area including greeting visitors and responding to telephone and in-person requests for information.
  • Courteously responded to client inquiries by telephone, facsimile, and through mail correspondence.
  • Teaching Math and English for kids aged between 3 to 12 years.

Confidential, Atlanta, GA

Business Analyst/QA

Responsibilities:

  • Worked closely with project stakeholders, developers and testers to understand the requirements & specification for new application along with reengineering the existing application.
  • Actively resolved day-to-day technology needs of thebusinessunit with a focus on the analysis of processes.
  • Foster agile principles and maintained Requirement traceability matrix.
  • Performed regression and functional testing, created and performed test scenarios for UAT.Involved in designing and developing test cases.

Confidential, Atlanta, GA

Business Analyst/QA

Responsibilities:

  • Performing Gap Analysis between the existing booking system and the new reservation system with the categories expansion.
  • Handling the Revenue management with price calculation for group reservation and individual reservation along with gratuity.
  • Prepared business requirement documents BRD, Transaction Specification document.. Developed & maintained all operational & technical flows using power point.
  • Participated in various stages of data and requirement analysis for project needs.
  • Creation of Test Case Scenarios and Execution of Test cases, System Test cases, Integration Testing, Regression Testing.

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