CORE COMPETENCIES

COMMUNICATION

• Gathered and elicited High and Low level requirements within the context of business need through the use of Interview, Facilitation, Survey and Shadowing techniques
• Translated business requirements into business rules and created standard Functional and Technical Design documents
• Created written documents that utilized current and future state process flow, Activity Diagrams, Gap and Variance Analysis, Data Mapping and Data Modeling techniques
• Identified and categorized stakeholders roles and established communication paths

PROCESS ANALYSIS AND TECHNICAL EFFECTIVENESS

• Skilled in the ability to define work approach, coordinate work activities and present information to accomplish goals
• Technical Skills include Microsoft 2005 Vista Operation system, Office Suite tools such as Word, Excel PowerPoint, SharePoint, Outlook and InfoPath
• Data Base skills include Oracle applications Human Resources, Accounts Payable, Accounts Receivable, General Ledger
• Software skills include SQL Server 2005 Reporting Services, Archibus Facilities Management Software, ARGOS Report Writer, XML, DB2, CICS, COBOL, MVS/JCL and Electronic Data Interchange EDI applications
• Software Testing and Project Management tools include Mercury Test Director, Microsoft Project and NIKU Workbench Project Planning

QUALITY ASSURANCE

• Understands and distinguishes testing techniques
• Converted Use Case Scenarios to Tests Scripts
• Skilled in Mercury Test Director automated software tools
• Conducted Report and Document Test Reviews
• Defined and created Test Plan and Strategy Documents
• Created test case matrixes that cross referenced against business requirements
• Developed process for tracking and managing the resolution of error issues in project lifecycle
• Responsible for Unit, Integration, Regression, Stress and System Testing of online report documents

TEAMWORK

• Collaborated with Project Manager to meet phased implementation schedules
• Coordinated efforts of Technical Developers to identify, reproduce, resolve and retest outstanding issues
• Worked with cross functional department groups to collect information and data

FACILITATION

• Conducted knowledge transfer training sessions to team members
• Facilitated action oriented meetings designed to resolve problem issues and achieve project goals
• Scheduled and facilitate weekly staff meetings, established agendas, documented meeting minutes and followed up on meeting action items
• Communicated project status information to upper management and suggested problem resolutions

PROFESSIONAL EXPERIENCE

BUSINESS ANALYST

Applied Data Systems Incorporated

Confidential

Responsible for the testing of Archibus Facility Management Software developed in house for the State of Minnesota web based conversion project from a Microsoft central control system. Facility Management modules included Building Operations Management, Space Management, Furniture and Equipment Management, Condition Assessment and Project Management I lead the effort to track and manage the successful resolution of testing issues with the development team. SQL Server 2005 queries were used to verify and reproduce report data during system, regression and acceptance testing.

CORE COMPETENCIES: Communication, Process Analysis and Technical Effectiveness, Quality Assurance, Teamwork

BUSINESS ANALYST CONSULTANT

Confidential

• Responsible for converting 50 Human Resource and 15 Financial Reports to SQL Reports within an Oracle environment. Created Argos and Banner data blocks containing metadata used by SQL Server 2005 Reporting Services to create ad hoc reports.
• CORE COMPETENCIES: Communication, Process Analysis and Technical Effectiveness, Quality Assurance, Teamwork
• Confidential Project goal was to establish a series of SharePoint websites for the Marketing Department. Gathered, documented and communicated business requirements. Established project timelines and drove project through completion. Configured, modified and linked Web Parts, Metadata, List and Picture Libraries. I customized website content, assigned and tracked security permissions. Responsible for conducting knowledge transfer training sessions to team members.
• CORE COMPETENCIES: Communication, Process Analysis and Technical Effectiveness, Quality Assurance, Teamwork, Facilitation
• Confidential Responsible for designing customized hierarchical SharePoint 2005 sites and sub-sites from templates. I configured, modified and linked Web Parts, List and Picture Libraries. Provided Excel Reports from SharePoint list libraries, customized website content, assigned and tracked security permissions.
• CORE COMPETENCIES: Communication, Process Analysis and Technical Effectiveness, Quality Assurance, Teamwork, Facilitation
• Confidential Streamlined supply chain, Purchase Order/Receiving and EDI applications. Documented, researched, analyzed and resolved business requirements and issues. I supplied project team with Excel queries of Oracle data for validating and testing purposes. I maintained project tasks, assigned project resources and created project reports. Created testing plans and executed test cases in system and integration environments. Performed basic SharePoint website administration duties.
• CORE COMPETENCIES: Communication, Process Analysis and Technical Effectiveness, Quality Assurance, Teamwork, Facilitation

SOFTWARE ENGINEER/BUSINESS ANALYST

• Confidential Gathered business requirements for Electronic Data Interchange EDI , Corporate and Retail Gift Cards, Extract Transform Load ETL , Software Configure Management, Security and Change Control systems. Translated business requirements into Functional and Technical Design documents. Performed Excel data analysis formatting and validating functions on vendor data base tables to create delimited Import/Export text files for Supply Chain Application. Created the Administrator's Guide training document for a Software Version Control Configure Management system and transferred knowledge to team members. Documented requirements in the conversion lifecycle of a Change Management System, incorporating Information Technology Infrastructure Library ITIL change management requirements. Application Administrator for E-Commerce Marketing Supply Chain i2 Demand Collaboration software package resulting in establishing and implementing product forecasting collaboration between Best Buy and its top vendors. Analyzed, Developed, Tested, Implemented and Maintained COBOL, CICS and DB2 legacy programs for Inventory Control, Pricing, Purchase Order, Receiving, EDI/Scheduling and transportation applications.
• CORE COMPETENCIES: Communication, Process Analysis and Technical Effectiveness, Quality Assurance, Teamwork, Facilitation