PROFESSIONAL SUMMARY:

• 8+ years of intensifying experience in multiple roles as Scrum Master, Business Analyst, Business Systems Analyst and achieved titles like Modern Analyst, Organizational Analyst with excellent understanding of various software development life cycle (SDLC) methodologies such as Waterfall, Agile, Hybrid Waterfall - Scrum framework and processes with good domain knowledge in Retail and E-commerce, Multimedia, Banking services
• Fine knowledge and comprehension of different software development methodologies such as Kanban and Scrumban, XP (extreme programming), Rational Unified Process (RUP), Scaled Agile Framework (SAFe)
• Highly-motivated, Innovative, Skilled-Listener, Excellent Negotiation, Proactive, Quick-Learning Individual
• Certified Scrum Master with immense skills in facilitating the Scrum Ceremonies, User Story Workshops, the teams to better understand Scrum and increase the team’s overall productivity
• Strong Leadership skills in handling multiple teams and Offshore teams and ability to effectively communicate with senior management, third party vendors, technical staff and Business users to improve business value
• Ability to work under tight deadlines and multi-tasking to meet business objectives, scheduling meetings, negotiating and coordinating with software developers, solution architects and QA teams
• Proficient in writing user stories (INVEST format) and handling the requirement churn. Efficient at facilitating Estimation techniques such as Planning Poker, T-shirt sizing, Relative Mass Valuation and Prioritization techniques such as MoSCoW method, Kano techniques and Business Value Based
• Engaged with Product Owners to successfully break down Epics into User Stories with INVEST Technique and helped the Scrum Team finalize Tasks for Sprint Backlog using SMART Technique
• Maintained Sprint Burn-down Chart, Sprint Burn-up Chart, Product Release Chart, White Board in JIRA to keep track of the team’s progress and the team’s velocity for better estimation of the sprints
• A Dedicated liaison between management, development team and business users with experience in collaborating with the design, technology, compliance/legal and operations teams for optimal solutions
• Extensive Expertise in creating various artifacts including Request for Proposal (RFP), Business Requirement Document (BRD), Product Requirement document (PRD), Software Requirement Specification (SRS), Functional Requirement Document (FRD), Test Plan, Test Scenarios and Test cases as well as documenting project processes and procedures
• Hands on various tools such as MS Word, MS Excel, MS PowerPoint, Atlassian Jira, Team Foundation Server (TFS), HP Agile Manager and MS Project Professional for planning, tracking and managing projects
• Maintained a structured approach in organizing requirements to ensure that critical business rules and requirements are met. Maintained a Requirement Traceability Matrix (RTM) for efficiency
• Practical knowledge of Data Warehousing architecture, implementation approaches, schemas, dimensional modeling and translating the business requirements into various types of dimensions
• Own excellent communication, analytical and time management skills, with capability to handle new technologies and situations and an ability to lead, manage and work in challenging environments

TECHNICAL SKILLS:

Operating Systems: Windows 7,8,10, XP/Vista/Mac OS X

SDLC Methodologies: Waterfall, Agile-Scrum, Waterfall-Scrum Hybrid

Business Skills: Change Management, conflict management, Impact Analysis, root - cause analysis, SWOT Analysis, Project Planning, Project Scheduling and Project Budgeting

Requirement Management: MS Office, JIRA, TFS, Version One, Confluence

Project Management Tools: MS Project, MS SharePoint Server

Testing Tools: HP QC/ALM v11.5, Bugzilla, JIRA

ETL Tools: Informatica Power Center, SQL Server Data Tools

Reporting Tools: Tableau Desktop, IBM Cognos, MS Office Suite, Spotfire

Languages: HTML, SQL, JavaScript, Java

Databases: MySQL, Oracle, MS Access

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, Virginia

Scrum Master

Responsibilities:

• Responsible in managing three teams within the same agile Train.
• Facilitated all the scrum meeting like daily scrum, sprint planning, sprint demo, grooming session and sprint retrospective.
• Helped product owner to make the product backlogs in good shape and make them ready for the next sprint.
• Responsible for removing the impediments for the scrum team.
• Took part in PI planning meetings, helped in managing the scope for the teams, called out the risks and dependencies.
• Facilitated the team for better creativity and tried to improve the efficiency of the development team.
• Led story writing sessions with an aim of decomposing the scope into epics and user stories with product owners. Also, worked on the acceptance criteria for the above developed user stories.
• Facilitated prioritization of user stories using MoSCoW and estimation using Planning Poker techniques.
• Forecasted the numbers of deliverables possible in an iteration, which is based on evidence and reliable source.
• Helped the team and theproduct ownerto find a suitable Definition of Done and Definition of Ready
• Reflecting issues to the team through observation from outside of the team
• Checked all the modules the team uses (Spring backlog, metrics, Sprint burndown chart etc.) and show them differences between the model and the real world
• Kept in touch with every stakeholder regularly (Scrum of Scrums)

Environment: Agile Scrum, JIRA, Confluence, MS Office, Hadoop, SQL, Teradata.

Confidential, Columbus, Ohio

Scrum Master

Responsibilities:

• Supported multiple product teams by tracking inter-team dependencies and ensuring those were being mitigated by working with the Product Owner by maintaining a risk log and creating a plan.
• Analyzed the Business Process along with the prior project documentation for complete understanding of the project and contribute in the Business Process Model re-engineering and optimization.
• Interviewed SME’s (subject matter experts) and RMR’s (risk management representatives) in order to better understand the business process.
• As a Scrum Master, facilitated and conducted the Backlog Grooming Meeting, sprint planning meeting, the daily scrum standup meeting and Scrum of Scrums.
• Supported the Product Owner and the management in creating product roadmap and KPI’s for the product.
• Led story writing sessions with an aim of decomposing the scope into epics and user stories with product owners. Also, worked on the acceptance criteria for the above developed user stories.
• Facilitated prioritization of user stories using MoSCoW and estimation using Planning Poker techniques.
• Developed and analyzed the Sprint/Product burn down chart in order to calculate the team’s velocity and track sprint progress. This was then utilized for planning of the upcoming sprints. Used Jira to plan and track the sprints.
• Resolved impediments faced by the scrum team at the team and the organizational level.
• Developed mock-ups and wireframes along with the screen designs using MS Visio.
• Worked with the Product Owner to partner with market research and create a comprehensive competitor analysis report and present it to the management.
• Designed data models and conducted Normalization and De-Normalization of the data as per the Online Transaction Processing (OLTP) and Online Analytical processing (OLAP) frameworks respectively for data analysis.
• Performed slicing and dicing of data marts in order to facilitate the analytical decision-making process.
• Developed reports using Tableau v8.0 to communicate information using graphs, charts and other info graphical solutions to the project team.
• As Scrum Master, I facilitated the Sprint Review and Sprint Retrospective Meetings at the end of each sprint.

Environment: Agile Scrum, JIRA, Confluence, Oracle 11g, MS-Visio 2013, Microsoft Azure(cloud)Eclipse IDE, Java, MS Project 2016, Informatica Power Center 9.6, Tableau 8.3, MS Office, HP Quality Center 11

Confidential, Grand Rapids, Michigan

Sr. Business Systems Analyst/ Scrum Master

Responsibilities:

• Worked with the business process owners in collecting their specifications and analysis, partnered with the stakeholders to define, design, develop, test and implement solutions and creating requirements.
• Was involved in making as-is analysis from the very onset of project to working on deliverables.
• Generated insights from the reports the team received from the Business Intelligence team and presented recommendations to the Product Owner and the management.
• Assessed the scrum maturity of the team and coached them to higher levels of maturity, at a pace that is sustainable and comfortable to the team and organization using a servant leadership style.
• Facilitated Backlog grooming, daily scrum, sprint planning and sprint review meetings.
• Using various techniques such as ORID (Objective, Reflective, Interpretive, and Decisional), Silent Writing and Satisfaction Histograms facilitated the Sprint Retrospective Meetings.
• Monitored the timelines, budget and target at each demo of potentially shippable product increment.
• Helped the team to split user stories into tasks meeting the SMART criteria. Values of collaboration and agile principles and explained the team how important was to operate as a self-organizing entity.
• Applied Unified Modeling Language (UML) methodologies to design Use Case Diagrams, Activity Diagrams and Sequence Diagrams. Analyzed and translated information for management and IT teams.
• Calculated the team’s velocity and capacity, developed and analyzed the sprint burndown charts, sprint burnup charts to track the team’s progress and to forecast the team’s upcoming sprint and promote transparency. Assisted the product owner to break EPICS into User Stories using INVEST Technique.
• Used Prioritization and Estimation techniques for better time management and deliver quality results.
• Removed impediments by keeping a track and worked with collocated and distributed teams to set goals and impact measurements that align with department and companywide strategy throughout the cycle.
• Helped team to solve problems rather than provide solutions.
• Developed reports using JIRA to communicate information using graphs, charts and other info graphical solutions to the project team.

Environment: Agile Scrum, MS Office Suite (MS word, MS Excel, MS Power Point, Outlook), java, Rest APIHTML, CSS, JAVA Script, JIRA, MS Project, MS Visio, SQL, SharePoint 2013, HP QC, UML

Confidential, Boca Raton, Florida

Sr. Business Analyst

Responsibilities:

• Elicited business requirements by facilitating JAD sessions, interviewing, document analysis, observation, brainstorming and having conducted sessions to create business requirement document (BRD), functional requirement specification (FSD), system requirement specification (SRS) and source target mapping (STM).
• Performed GAP analysis, root cause analysis, impact analysis and also prepared the system process maps.
• Attended sprint planning meeting, daily scrum meeting, product backlog refinement meeting, sprint review meeting and sprint retrospective meeting and updated artifacts in JIRA.
• Helped Scrum Master in solving Impediments and Dependencies faced by the scrum development team.
• Helped the product owner to gather requirements by stakeholders to form the product backlog.
• Actively participated along with the scrum master and product owner for keeping track of user stories and epics.
• Validated requirement churns after sprint review meeting and took feedback from product owner and stakeholders.
• Also worked as a Scribe during JAD sessions and review meetings to document various feedbacks etc.
• Acted as a liaison between management and technical teams and generated testing reports for developers.
• Identified Source systems for financial data profiling of expenditure tracing and budget processes.
• Analyzed and Designed the Data Mart model using Star Schema model with Facts and Dimension table.
• Assisted in the implementation of Data Warehouse with data marts to address areas of business interest.
• Assisted Project Manager in developing timelines for project delivery and have assisted in managing projects in successful completion and data team in creating Snow-flake schemas for Dimensional modeling.

Environment: Waterfall-Scrum (Hybrid), MS Project, MS office (word, Excel, PowerPoint), Bugzilla, Share Point MS SQL 2008, Tableau, Informatica Power center, Datamapper, MS Visio

Confidential, Buffalo, NY

Business Analyst

Responsibilities:

• Interacted with clients, product team to gather and define business and functional requirement.
• Analyzed complex system problems with ease, conducted GAP analysis to offer alternative business solutions for new system development and enhancements.
• Leading member in conducting JAD sessions and keep the stake holder engaged with the work process being carried out.
• Interacted with business users, stakeholders, subject matter experts and evaluated solutions for problems.
• Assist business and actuaries in devising and pricing fixed and variable pricing instruments.
• Assist customer care in problems and issues resolution.

Environment: Waterfall, J2EE, JDBC,JSP, JavaScript, MS Office, MS Project, MS Visio, HP QC,HTML, CSS, JIRA, Confluence

Confidential

Business Analyst/ Risk Analyst

Responsibilities:

• Identified for business process improvement and initiated efforts to make improvements and problem resolution.
• Involved in high-level requirement meetings with business users and SME’s to understand the requirements.
• Build credibility, establish rapport and maintain communication with stakeholders at multiple levels (external vendors, business partners and internal IT teams).
• Collaborating with stakeholders to gather requirements and creating Business Requirements Document (BRD).
• Involved in interviewing and shadowing various stakeholders and users to capture, analyze and document the Business, Functional and Non-functional requirements.
• Conduct Joint Application Development (JAD) session with stakeholders and business partners to resolve open issues.
• Performing GAP analysis and Impact analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements.
• Develop use cases using UML and MS Visio for an ease with system interaction.
• Generate on-demand ad-hoc reports and dynamic dashboards, present to client for evaluation and calibration, constantly communicate with higher level authorities.
• Working closely with teams to drive real-time rule implementation and features.

Environment: Waterfall, MS Visio 2010, MS Office Suite 2010(Excel, Word, PowerPoint), Windows XP, MS Project 2010, SharePoint, Tableau 6, HPALM 11.0, HTML, CSS, Java.

Confidential

Jr. Business Analyst

Responsibilities:

• Prepared business requirement document (BRD) and System Requirement Specification (SRS) to provide details of each business and functional requirement, development and implementation plan of these requirements, timelines.
• Assisted in developing the project deadlines/deliverables/strategies to effectively manage projects.
• Prepared and maintained the Requirement Traceability Matrix (RTM) to record the business and functional requirements.
• Prepared use case diagrams and description documentation based on the analysis, and obtained approvals from the clients.
• Prepared Mockup screens with the help of UI components using wireframes for testing the front end.
• Prepared activity diagrams on MS Visio to better understand the flow of activities along with the timelines.
• Coordinated with project stakeholders to track the progress of the project, update status and lead review meeting to ensure that schedules and deliverables are met.

Environment: Waterfall, MS Visio 2010, MS Office Suite 2010(MS Excel, MS Word, MS PowerPoint), Windows XP, MS Project 2010, SharePoint 2007, HPALM 11.0, HTML, Java Script, CSS, Java, MS SQL server