BUSINESS ANALYST RESUME PROFILE

EXPERIENCE:

BUSINESS ANALYST

Confidential

I worked on the CUC TechShare Project with AMCAD, to develop court case management software for Tarrant, Dallas and Travis counties. This included documenting business process reviews, assisting in training sessions, Fit Application sessions and Fit Gap sessions.

BUSINESS DEVELOPMENT MANAGER

Confidential

I developed preservation business for both companies by visiting and educating clerks on preservation services.
Maintained close customer contact, completed conditions assessments on county collections and returned with quotes. Attended county trade shows to show and explain our work as well as organizing entertainment for after hour events at the shows. I also worked on and attended meetings for the State of Texas Preservation Taskforce.

CLERK

Confidential

Main responsibilities included the administrative duties of the court and recording sections, elections, the law library, and the county switchboard. This was carried out by supporting two county courts at law, two district courts, filing of all real and personal property records as well as being the registrar of vital statistics in the county. This included all birth and death certificates as well as marriage licenses. Other responsibilities included the filing of marks and brands, keeping the official minutes of the Commissioner's Court, collecting child support and providing passport services. Additional duties involved keeping abreast of the ever-changing laws and fees. Other duties included making all personnel decisions in regards to interviewing/hiring and ensuring that clerks attend the proper training courses. The above functions were operated by managing four multi-million dollar budgets and up to 47 employees.

Major Accomplishments included:

Centralized the storage of court files
Spearheaded the county's archive center
Purchased mobile shelving to maximize our limited space
Computerized the law library with West and Lexis online subscriptions
Hired Bi-Lingual clerks with supplemental pay
Created the Collections Office worked with Net Data for the creation of this software
Increased the number of public access computers to better serve the public
Prepared and presented annual budgets to the Commissioner's Court
Prepared all bid specifications and successfully completed all projects with vendors
Implemented ES S Election Reporting Software
Implemented Remote Birth Access with the State of Texas
Implemented the acceptance of credit card payments
Implemented the ACS Plat System, included all plats from sovereignty
Implemented the Landata Commissioner's Court Minute System
Implemented the Net Data Social Security Redaction Software
Implemented Passport Services with the U. S. Department of State
Backed up and indexed all deed records on film and digitally by working with ACS
Served on the County District Clerk's Legislative Committee

AD ADULT PROBATION OFFICER

Confidential

Caseload Experience: Substance Abuse Treatment Facility, Boot Camp, Substance Abuse Transition, Shock Transition Boot Camp , Pre-Sentence Investigation, Surveillance/Electronic Monitoring, Maximum Probation and Regular Felony Probation. Duties included working with high risk/need probationers on specialized caseloads, teaching various classes, extensive field work, experience with Electronic Monitoring, and working closely with the courts, counseling providers, police departments and the District Attorney's Office.

UNIT CLASSIFICATION CASE MANAGER

Confidential

I provided individual counseling to an assigned caseload of inmates on an informal basis in such areas as work and housing assignments, educational and vocational training and adjustment/family issues. Conducted Unit Orientation for newly assigned inmates, interviewed inmates on a regular and walk-in basis and acted as a representative for the inmates at the Unit Classification Committee Hearings.

TELECOMMUNICATIONS OPERATOR/JAILOR AND PARKING OFFICER

Confidential

I Dispatched calls and maintained contact with officers on patrol as well as answered all phone lines including 911 calls. I wrote reports such as theft, harassment and lost/found articles. I also handled booking, supervision, and release procedures for prisoners. Parking Officer-patrolled primarily the North Gate Area and issued tickets when necessary.

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