AP SD EDI Business Analyst Resume

SUMMARY

SAP professional who is highly organized and thorough in all phases of project development. Proven commitment to customer service, strong analytical skills, likes taking initiative and responsibility, and adapts to challenging business environments effectively.
Provide functional support in Sales & Distribution module. Primary focus on design and delivery of order - to-cash systems, covering all business functions and integration points with adjacent modules (e.g. FI, MM, PP).
Sound knowledge of Order to Cash process and hands on experience in this process in manufacturing automotive industry.
Configuration experience in SD business process, pricing procedure, condition technique.
Training conducted for business and end users for in various SAP modules.
Ability to work efficiently in both independent and team environments. Ability to think laterally, providing ideas and solutions as required for the project and proactive attitude.
Strong knowledge of cross-functional business processes in SAP systems, communication skills for interfacing with business customers, users, IT personnel, and members of management.
Experience in using SAP Legacy System Migration Workbench (LSMW)

PROFESSIONAL EXPERIENCE

Confidential

AP SD EDI Business Analyst

Responsibilities:

Acts as internal SAP expert for the SD-EDI domain in North America
Assists in providing user training during launch activities.
Assists in functional tests, specifically during site implementations.
Assist with rollout of new domain functionality.
Write/maintain functional documentation and specifications for developers.
Ensures third level support during the project phase.
Assist users to solve operating problems per customer and internal requirements.
Support the integration activities for data migration, interfaces and data warehouse where needed.
Communication/coordination with 3rd parties’ applications.

Confidential

Systems Analyst

Responsibilities:

Provisioned/de-provisioned access to applications, infrastructure, and operating systems as per established Confidential policy, standards, and procedures.
Updated, distributed, and resolved request tickets and ensured timely settlement of assigned user requests and issues as outlined by Confidential ’s SLAs.
Assisted with troubleshooting and problem analysis by working with other teams, vendors, and/or users in diagnosing and resolving users’ access issues.
Utilized Remedy Software, internal networking, training programs, seminars, podcasts, and users’ groups to remain informed of job-related issues.
Actively sought technical feedback, advice, and training from engineering and Business units integration resources related to assigned projects or support issues.
Assisted with unique/complex and confidential security access requests including an internal and external audit.

Confidential

Ecommerce Consultant

Responsibilities:

Confidential

Application Developer

Responsibilities:

Reduced the time spent maintaining the system by 2 hours per day by developing the Notification system and automating the delivery of exception reports to 135 enrolled users.
Increased Customer Satisfaction in nine-month period by Developing and implementing new Customer Support Tracking System in all 9 regional markets.
The benefit of creating on-line customer service report is a common repository for all customer service-related issues that may be easily tracked and updated.
Made the information available to all employees by developing a Domino based intranet site that allows them to access their web applications, internal forms, Corporate Document Library, email, and Human Resource information.
Migrated users from one organization unit to another.
Automated the workflow process of setting up new business in all system which involves collecting key information about new business unit, Market Officer confirms that the location is valid and under contract and all internal parties are notified via email.
Administrated and supported of Lotus Notes and Domino Server.

Confidential

IT Consultant

Responsibilities:

Reduced the time needed to approve Reward and Recognition and Job Requisition forms by finding a suitable software package, customized the product.
Increased the productivity of Audit Department by 15% by developing the Audit Report Notes Database that has ability to submit audit report online and responsible person can respond to it from anywhere.

Confidential

Marketing Executive

Responsibilities: