Business Analyst,resume Profile
Summary
- The present document summarizes my professional and academic experience which I present to your consideration as part of the selection process.
- The fifteen years of experience gained during my professional career have been based in the following roles
- Project Manager
- Business Systems Analyst
- Software Developer
- As an Oracle developer I had work with Oracle- Developer 2000 Forms 4.5 Reports 2.5 Browser Oracle- Developer 6.0 Forms 6.0 Reports 6.0 Oracle-Developer 6i Form 6i Reports 6i Procedure Builder Query Builder .
- OLTP Experience
- Strong PL/SQL skills writing Stored Procedures Functions Views Indexes Partitions Triggers and Packages.
- Strong knowledge about Tables Relations and RDBMS concepts.
- Experience with ETL processes DLL Data modelling and reporting.
- Experience reviewing analysing and optimizing SQL code.
- Creating relevant test scenarios for the testing team.
- UNIX Client/ Server environment.
- As business Analyst Eliciting requirements using interviews business process descriptions use cases scenarios business analysis task workflow analysis Understanding the business needs to determine how to best functionally fulfil business requirements.
- Reviewing and sign-off on completed requirements documents.
- Conducting research to determine if solutions to business requirements currently existed within or outside the business unit and if not whether new solutions were feasible.
- Translating business requirements into functional requirements to viable technical architectures database schema s and designs.
- Responsible for the planning and facilitation of standard meetings to include backlog preparation iteration planning and iteration reviews.
- Leading the project to validate the system accessibility through FDA Regulations 21CFR Part 11 .
- Setting the technical standard to link the current Systems at that time with SAP/R3.
- As a Project Manager provided support maintenance services and development of new functionalities and integral management of the information systems under the best ITIL practices PMO is part of the Operations Management in charge of providing services and managing projects.
- Customize and operate de Customer Relationship Management Software Sugar CRM.
- Coordinate activities on a specific effort to satisfy business requirements.
- Negotiates agreements and commitments by facilitating communication between business unit s and IT from initial requirements to final implementation
- Able to establish and maintain effective key business relationships with both internal staff and external contacts Participate with business representatives/users and business analysts release manager
- Facilitate Project meetings and manage its logistics e.g. Room Conference Bridge Agenda and Participants.
- Manages all assigned projects to completion ensuring on-time delivery meeting of budgetary demands and maintaining overall project ownership.
PROFESSIONAL BACKGROUND
| Confidential |
Environment Zeotis is a global animal health company before named as Pfizer Animal Health.
Roles Business Analyst
Responsibilities
- Coordinate the Sales Force CRM system integration project.
- Manage the different teams that are involved local and overseas in order to deliver to production Interfaces with the legacy systems.
- Prepared documentation to help the support team to respond correctly in case of failures.
- Defined and documents customer business functions and processes.
- Consulted with functional unit management and personnel to identify define and document business needs and objectives current operational procedures problems input and output requirements and levels of systems access
- Acted as a liaison between departmental end-users.
- Analyzed the feasibility of and develops requirements for new systems and enhancements to existing systems.
- Ensured the system design fits the needs of the users.
- Tracked documents changes for functional and business specifications.
- Identified opportunities for improving business processes through information systems and/or non-system driver changes.
- Assisted in the preparation of proposals to develop new systems and/or operational changes.
- Read and interpreted case management systems and functional technical literature and translates in terms understandable to the end-users.
| Confidential |
Environment PMRADAR is a company of experts in project management and organizational process improvement.
Roles Project Manager
I lead Software Development Projects based on the PMBOK project management framework.
Responsibilities
Working on multiple projects providing overall prioritization of work assignments team resources etc.
Acts as a single point of contact with the stakeholders for project status developing regular status reports and presentations and providing project plan milestones updates.
Develops maintains and manages detailed project plans action item registers and major milestone timelines for all assigned projects.
Insure resource availability / visibility associated with deliverables.
Develop resource model associated with large-scale activities.
Responsible for the planning and facilitation of standard meetings to include backlog preparation iteration planning and iteration reviews.
Facilitate Project meetings and manage its logistics e.g. room conference bridge agenda participants
Set weekly agenda based on program priorities
Proactively Manage Action Item / Issues List
Manage action register and meeting notes
Track actions that are assigned during working group sessions
Update status of actions and resolution of issues as progress is made
Escalate overdue actions for resolution/completion
Work with the PMO/Operation Manager/Functional Manager to allocate resources to complete all work
Allocate resources necessary to complete work proactively identify resources gaps and escalate appropriately
Using formal processes and tools to manage resources budgets risks and changes.
Manages all assigned projects to completion ensuring on-time delivery meeting of budgetary demands and maintaining overall project ownership.
Addresses problems through risk management and contingency planning and presents solutions and/or options to executive management.
Ensures effective implementation of solutions/changes.
Verify and validate results during development of the solution
Maintains communication with stakeholders.
Responsibilities
Determine the company s operational processes that leverage the core of it identifying opportunities for improvement.
Establish the estimated costs of the process timing and good practices and / or rules thereof.
Innovation in service processes and company operations.
Responsible for training and knowledge of the organization over the area of operations as well as their technical documentation.
Managing technology strategy processes and IT suppliers.
Ensure that the proper testing plans have been completed by working with the team to document system test scenarios.
Customize and operate de Customer Relationship Management Software Sugar CRM.
The company was certified ISO 9000 Bureau Veritas I was responsible for the re-certification process.
| Confidential |
Environment MVM is an IT Solutions provider. Its strategy is focused on the service of the power and telecommunications sector. CMMI Level 4
Roles Project Manager PMO Project Manager
This role is part of the Operations Management in charge of providing services and managing projects.
In charge of contracts for XM an ISA affiliated company and for other organizations such as EMGESA E.S.P. an ENDESA affiliated company and GENSA E.S.P. in the power generation sector.
It was also my responsibility to coordinate the development group in charge of growing the company product SGR/2.
The systems information that we support were built with the following technologies
Microsoft SQL Server 2005 Database Visual Basic 6.0 Visual Studio .Net.
Oracle PL/SQL and Oracle 8i 9i y 10g Databases.
Responsibilities
As PMO director it was my duty to set standards and procedures.
Responsible for project integration management through the PM methodology phases discovery planning execution deployment and close and ITIL best practices.
Lead and manage requirements gathering sessions
Coordinates with other work streams projects and initiatives which may impact successful completion of project.
Manage time priorities resources tools tasks and information with dependability
Determining which activities are necessary to complete the project plan.
Negotiates agreements and commitments by facilitating communication between business unit s and IT from initial requirements to final implementation
Monitor and create project deliverables.
Able to establish and maintain effective key business relationships with both internal staff and external contacts.
Participate with business representatives/users and business analysts release manager and/or development manager in the requirements definition process.
Manage conflicts issues and changes with regards to the solution scope
Lead role in code reviews implementation plans contingency plans and updating of disaster recovery plan.
Work with test team to develop system integration test scripts and execute testing - all to ensure the testing results correspond to the business expectations.
Major contributions
Setting designing and executing a new model of level requirements service systems. One of the results of this model was the successful control of the budget.
Implementation the following processes Incident Problem Change and Application Management.
y was certified ISO 9000 ICONTEC activity in which I participated as Internal Quality Auditor.
