EXPERIENCE SUMMARY

• Around 7 years of rich experience in the IT industry as a Business Analyst having experience implementing SharePoint Custom websites and SailPoint with complete understanding of Software Development Life Cycle.
• Business Analyst and Project Management experience managing and coordinating teams (team size of 20+ members) in onsite/offshore model with varied software development methodologies - Scrum, Agile and Waterfall.
• Very good understanding in various phases of software development life cycle including requirements gathering/analysis, design, development, testing, implementation and maintenance. Also involved in creating Business/Functional Requirements Documentation (creating flow charts using Visio), and work with the business to implement functional upgrades in the product.
• Multi-tasking ability to manage multiple medium to big projects simultaneously.
• Good experience in requirement elicitation using brainstorming, document analysis, interface analysis, interviews, prototyping requirement workshops, survey/questionnaire techniques.
• Skilled in the role of a Business Analyst, with knowledge & experience of various tools and techniques used by a BA, and ensuring quality and timeliness of the BA deliverables.
• Possess experience of working on multiple projects of different types (development, migration, and application support) in areas of Content Management & Portals, Workflows, Mobility, and Analytics.
• Excellent understanding and knowledge of Identity and Access Management System
• Good understanding of SailPoint Identity management tool.
• Worked on creating Requirements Traceability Matrix documents.
• Experience working with varied technologies like SharePoint 2013 & 2010, Sailpoint7.1, .Net, &Tableau.
• Conducted walkthroughs with stakeholders and end-users.
• Ability to understand customer pain points and propose suitable alternatives to meet client needs by optimally leveraging SharePoint features.
• Very good skills in project coordination, change management, analyzing complex business and system requirements, data analysis and quality assurance.
• Expertise working with different levels of the organization with proven excellence in project management, client interaction, and relationship building.
• Impeccable work ethics and outstanding organization skills for Strategic Planning, Prioritization and Execution.
• Possesses analytical and problem-solving skills with strong management, presentation and interpersonal skills.

TECHNICAL SKILLS

• Requirements Planning
• Requirements Elicitation (and associated techniques)
• Requirements Analysis (and associated techniques)
• Requirements Documentation (BRDs, FRS documents)
• Documenting Business Requirements, Functional Requirement, Use cases, Business Process Flows (Visio diagrams, PowerPoint), Screen mock-ups (PowerPoint)
• Requirements Communication (and associated techniques)
• Requirements Management using RTM
• UAT coordination and pre-UAT functional testing
• Preparing user manuals
• Functional knowledge of Microsoft SharePoint and its features
• Ability to do high-level mapping of business requirements with SharePoint capabilities & features

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential, Washington DC

Responsibilities:

• Gatheird business requirement by collecting information from the users and internal stakeholders regarding the asset. Actively participated, recommended and implemented changes to improve overall Business Process Flow.
• Prepared Business Requirement Document and then converted business requirements into Functional Requirements Specification and Technical Specification using Caliber RM.
• Identified Use Cases from the requirements and created UML Diagrams in Microsoft Visio, including Sequence Diagrams, Activity Diagrams and Class Diagrams.
• Conducted the requirements and design walkthroughs with designers, developers and management staff.
• Translate technical data and concepts and communicate them to non-technical personnel, and implement enterprise initiatives on a large scale
• Coordinated with SailPoint support team to report and resolve development issues.
• Worked on updating the system security plan, configuration of system controls, POA&M, security assessment reports and any other additional security documentation.
• Setup alarms on monitoring and reporting on the efficiency of IAM services.
• Analyzes and drafts critical functional analysis for SFR/SRR.
• Worked on Documenting system controls.
• Involved in the User Acceptance testing (UAT) to check the reliability for end users.
• Participated in weekly team meetings, where project status and defects were discussed.
• Created Test Plans dat contains test cases, test data and expected results for the User Acceptance testing.
• Collaborated with system architects, SMEs, Developers, Business and QAs in the design, development and implementation of a data warehouse application for the field users.
• Acted as a liaison between the operations group and the various sales and trading areas.

Business Analyst

Confidential, MD

Responsibilities:

• Understand Scope Definition and Create Project Charters and Proposals
• Work closely with stakeholders and SMEs at various levels in the organization hierarchy to understand their vision, need for the application with the intent of eliminating the pain points for day to day operations, thus leading to more accurate requirements
• Create Feature Maps, Process Flow diagrams, Mockups/Wireframes, UI design with focus on branding and navigational elements for intuitive usage
• Document Requirements (functional/Non-Functional) / User Stories and System Stories
• Obtain requirements sign offs, budget approvals and UAT sign offs
• Setup IAM password policies, create users and provide access key.
• Setup alarms on monitoring and reporting on the efficiency of IAM services.
• Grant users’ temporary access to resources with automatic expiration of privileges.
• Conduct requirements understanding and validation sessions with the development team to discuss requirements, clarify questions, if any, before and during development
• Conduct interim demos with sponsors for obtaining early feedback and corrections as well as facilitate User Acceptance Testing sessions
• Perform Internal Reviews and smoke testing for functionality, data sanity, security, look and feel/UI and branding
• TEMPEffectively follow change management process
• Answer clients’ questions/queries on technologies used to develop applications: SharePoint, .Net, Lotus Notes
• Review effort estimations - high level - at scope definition, detailed level at requirements completion
• Prepare Project Plan/Sprint Plan and baseline the same. Track progress on a regular basis. Share Milestones with the sponsors
• Resource Planning and allocation - forecast resourcing needs and process the same, per need
• Risk Register: Identify and track risks and mitigate before they become issues
• Identify suitable Software Development Methodology for each project - Agile / Waterfall / Hybrid depending on project size, complexity, and volatility of requirements
• Lead and participate in collaboration activities with multiple interfacing teams including EA, Office of Information Security, Environment/Platform Team, Information Quality, PMO, Production Support
• Review test plans and test cases
• Ensure test procedures and processes are documented and followed
• Ensure all bugs and issues are logged in JIRA
• Report progress on a weekly basis to all stakeholders
• Facilitate smooth transition from Development team to Support Team
• Generate metrics on bug fixes by project
• Generate metrics and report at Program Level for
• Projects undertaken and delivered within each Fiscal Year
• Projects Revenue Vs Costs
• SLA adherence with respect to turn around time, acknowledgement time
• Prepare and present case for budget allocation for projects
• Create Data model and participate in Design discussions
• Guide/direct team for making/using reusable components to avoid duplication of effort
• Analyze the best technology approach for developing solutions with the architects
• Prepared Requirement Traceability Matrix (RTM) for system testing and UAT.
• Prepare User Guides/Hand-over decks.

Business Analyst/Quality Assurance Analyst

Confidential, Washington DC

Responsibilities:

• Engaged in client meetings to identify and define scope of the project.
• Estimated the effort and timeline, prepare Project Plan for multiple phases of project execution, Project Charter
• Directed team members (Team Size: 14 persons) for project execution and enforced project deadlines and schedules.
• Created wireframes, process maps, mockups, and dataflow models to convey the intended user experience.
• Setup IAM password policies, create users and provide access key.
• Setup alarms on monitoring and reporting on the efficiency of IAM services.
• Grant users’ temporary access to resources with automatic expiration of privileges.
• Developed use case diagrams, use case models, state diagrams and class diagrams based on UML methodology.
• Created and executed test cases and test scripts to verify the functional accuracy of the system.
• Verified and analyzed backend databases, system consistency, behavior, and reporting using PL/SQL.
• Performed gap analysis against the existing system to define system
• Coordinated with offshore testing team to provide client support during User Acceptance Testing (UAT).
• Involved in application redesigning and refactoring project dat involved impulse coordination with business users, GAP analysis, data mapping, UI redesigning, data integration with various internal and external applications.
• Presented test results to customers and collected feedback.
• Developed and documented training manuals and materials for new technology and process improvement.
• Conducted Training sessions to the end users.