PROFESSIONAL SUMMARY:

• 6+ years of versatile experience in bridging teh gap as a business analyst along wif good understanding of ERP System, Testing, and Tableau
• Worked for banking (Credit, Liquidity & Risk) and healthcare domain clients.
• Worked in all phases of software development life cycle (SDLC) in Waterfall, Agile methodology, and Scrum and in teh testing environment.
• Experience in working on projects from scratch to till completion by fulfilling teh requirements in different domains.
• Great Knowledge and experience in interacting wif stakeholders for gathering requirements, resolving issues, and gaining artifact approvals.
• Worked wif Stakeholders, SMEs and Staff to understand teh business needs which includes functional and system requirements.
• Expertise in creating project artifacts such as Business Requirements Document (BRD), Use Case Documentation, Requirements Traceability Matrix (RTM), Business Rules Spreadsheet (BRS), Functional Requirements Document (FRD), Data Mapping Document, and Systems Requirements Specification (SRS).
• Conducted and participated in various JAD session, User Interviews and Brainstorming meetings/discussions and surveys to understand and gather teh business requirements.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies.
• Has hands - on experience in gathering teh requirement, analyzing, and writing user stories.
• Worked in Service Management, SharePoint, Confluence and JIRA for managing and sharing teh contents of teh project.
• Closely worked in Test planning, Test preparation, Test execution, Issue resolution and Report generation to ensure teh delivery of teh project work is according to teh business requirement.
• Worked along wif teh testing team in writing and reviewing teh test cases for User Acceptance Testing (UAT), Functionality Testing and System Integration Testing
• Performed and worked as a team to conduct GAP Analysis, SWOT Analysis and Cost Benefit Analysis.
• Has extensively used various techniques like Planning poker, T-shirt sizing, Moscow Analysis and Kano Analysis to estimate teh story points and prioritize teh product backlog.
• Has Experience in creating teh data models and Source to Target Mapping document and pass it on to teh ETL team and assisted them in Data extraction and Data management.
• Proficient in creating teh change requests and making impact analysis for getting approval for teh change requests from teh Change Control Board.
• Skilled as Scrum Master in facilitating and participating in teh scrum ceremonies daily scrum, Sprit planning, Sprint retrospective, backlog refinement and review meetings to progress teh scrum process and improve team’s performance.
• Has great communication skills, mentoring skills and a team player wif extensive relationship and leadership skills.

TECHNICAL SKILLS:

Tools/Methodology: MS-Project, MS SharePoint, JIRA, Agile-Scrum, Waterfall-Scrum, Waterfall, Change Management, IT Governance and Compliance, Version One, Confluence

Requirement and Test Management Tools: MS Office, JIRA, HP ALM 11.5, Cucumber, Selenium

Reporting and BI Tools: MSBI, Tableau

Databases: Microsoft SQL Server, DB2

Office Tools: MS Word, MS Excel, MS PowerPoint, MS SharePoint, MS Project, MS Visio

Analytics Tools: MS Excel, MS Access, Pivot Tables, V-Look Ups

Languages: SAP ABAP, SQL, SAP HANA Modelling

CRM: SAP CRM

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• To gather requirements and document them in Functional Specification Document (FSD), BRD, Software Requirement Specifications (SRS), Use Case Specifications, Data mapping document and Requirement Traceability Matrix (RTM).
• Worked wif JIRA tool for requirement gathering, tracking, and testing.
• Created teh user stories and analyzed teh requirements to prepare teh Use case document and has passed it on to teh development team wif teh business logic for all teh scenarios for teh creation of each page in teh website.
• Conducted JAD sessions, Interviews wif stakeholders to understand teh business requirement.
• Worked wif teh stakeholder to create teh work breakdown structure and schedules.
• Worked wif teh product owner to prioritize teh product backlog.
• Conducted GAP analysis by understanding teh AS-IS system and teh TO-BE system requirements.
• Focused on enhancing teh user experience; worked closely wif teh technical and programming team to prepare Screen Mockups, User Interface designs using wireframe prototype for this webpage and application for mobile/web redesign.
• Participate in developing strategies to improve API development life cycle and governance processes.
• Work wif application support and development teams to fix software bugs and escalate issues.
• Acts as a liaison between client area and application teams by planning, conducting, and directing application migrations to AWS.
• Performed Sanity tests and monitored functional testing, re-testing, and regression by teh QA team.
• Take a lead role in UAT testing and ensure defects are resolved in timely fashion to ensure timely signoffs.
• Performed User Acceptance Testing (UAT) and backend testing for data management.
• Performed multiple types of testing by writing test case scenarios and tan documented it for future reference.

Environment: Hybrid Waterfall-Agile Methodology, UI/UX Designing, Cucumber, Confluence, JIRA 6.3.3, MS-Visio, MS SharePoint, MS Office, HP ALM, SQL Server Management Studio.

Confidential, Ohio

Business Systems Analyst

Responsibilities:

• Gatheird teh business requirements from stakeholders and users by meeting them personally and by interviewing them. Utilized Requisite Pro to prepare a BRD by complying wif teh HIPAA regulations.
• Developed functional specs, gatheird requirements, and communicated wif teh developers.
• Developed Use Case Diagrams, using ERD depicted clear relations associated between teh entities.
• Prepared Work Breakdown Structures (WBS) to comply wif teh triple constraint, time, cost and scope.
• Prepared a roadmap for a product that can exceed market and user expectations.
• Followed Prototype model of SDLC in developing software.
• Designed User Interfaces and mock-up screens using HTML to validate teh requirements.
• Created and implemented a Test Plan and theirby assisted Quality Analysts to test teh product.
• Interacted wif Quality Analysts for Unit, Integration, System and User Acceptance Testing
• Communicated wif top management to ensure IT initiatives and involvement are clearly understood.
• Mitigated risks all teh time; motivated teh team members to meet teh deadlines.
• Reviewed and analyzed teh business environment and identical process improvements.
• Evaluated alternative solutions and recommended solution that best meet teh needs of teh business.
• Defined and planned software releases in accordance wif other software applications

Environment: MS Visio, Agile/Scrum Methodology, MS SharePoint, MS Office Suite, Tableau, SQL, JIRA, Confluence, SAP HANA Modelling, SAP CRM

Confidential

Business Systems Analyst

Responsibilities:

• Conducted requirement gathering session wif multiple stakeholders from Global Market Credit, Credit Risk management department.
• Created Business requirement document based on teh requirement gathering sessions.
• Transformed business requirements into functional requirements / specification document.
• Worked wif various data vendors such as Bloomberg, Electrum, Zinc and Wholesale Credit Systems to procure EOD transactional data on daily basis.
• Worked wif internal reference data vendors to receive reference trade and lending data.
• Assisted in performing data extract, transformation and loading teh Wholesale data covering Trading and Lending Products into Risk environment.
• Performed extensive Gap Analysis to identify teh data issues.
• Performed System integration Testing & Unit Testing.
• Coordinated wif teh Stakeholders and assisted in performing teh User acceptance testing.
• Ensured by working wif teh developers to make sure data warehouse complies wif teh Enterprise Data Management (EDM) policies and standards.
• Created Dashboards (Using Tableau) to report teh Direct and Indirect Exposure for teh bank through an automated process.
• Developed regression test scripts to ensure data validation is performed in an automated manner.
• Worked on risk trends predicted by teh bank theirby converting billions of user records into business decision making predictive models and showcasing them in Dashboards (Using Tableau).
• Assisted project managers wif teh development of project schedules.
• Written SQL queries to perform testing and validate teh data.

Environment: MS Office Suite, MS Visio, MS SharePoint, JIRA, Confluence, Agile/Scrum, SQL, Tableau

Confidential

Business Analyst /Quality Analyst

Responsibilities:

• Worked on E2K an internal logistics system, which offers an array of functions, from automating customer service data to generating delivery reports.
• Met wif client to understand scope, businessprocess flows, business, and system requirements, see live demo of current state processes, ask additional business questions, set expectations wif client.
• Focused on enhancing teh user experience; worked closely wif teh technical and programming team to prepare Screen Mockups, User Interface designs using wireframe prototype for this E-commerce mobile/web redesign.
• Involved in converting user requirement into business requirements by creating system use case scenarios.
• Involved in preparing teh Functional Requirements Document (FRD) for preparing Test Plans.
• Discussed and reviewed process flows, mock-ups, wire frames and future state business process wif UI/UX team.
• Take a lead role wif business SME's in UAT and ensure any defects can be resolved in a timely fashion while working wif developers and quality analysts.
• Utilized Agile framework principals, in conjunction wif user experience designers and product owners, to create functional design specs which allowed for efficient developer interpretation.
• Translated business user concepts and ideas into comprehensive business requirements and design documents.
• Ensured any new changes requested must undergo teh defined formal change management process and standards.
• Performed Sanity tests and monitored functional testing, re-testing, and regression by teh QA team.
• Take a lead role in UAT testing and ensure defects are resolved in timely fashion to ensure timely signoffs.
• Conducted end-to-end business systems analysis to address gaps in teh existing processes, technology, and skills.
• Involved in teh development of standard documentation package (Requirements, Specification, Design, Operations, and Quality Testing Plans).

Environment: Agile Scrum, TFS, MS Visio, SharePoint, SQL, MS office tools, UML, Cloud Services (AWS), Postman, SOAP UI, Power BI.