SUMMARY

• Over 5 years of experience in Business Analysis.
• Extensive experience as Business Systems Analyst including Scrum Master working in the Healthcare, Financial and Hospitality domains.
• Well versed in Software Engineering methodologies - Agile using SCRUM and SAFe, Test-driven development, Iterative development, Kanban and traditional Waterfall.
• Experienced in working with clients to implement requirements and in providing team leadership for development support teams comprising of the client and third-party contract staff.
• Excellent work ethics and analytical skills coupled with excellent communication, written and interpersonal skills describing a committed team player.
• Extensive experience working with external stakeholders, technical teams, project managers, SMEs, as well as senior management.
• Proven abilityto work in an extremely fast paced environment, andperform at high standards with limited supervision, including an ability to manage project teams located across multiple delivery sites.
• Excellent Business writing skills, including extensive writing of Business requirements documents, USE Case Specifications, Functional Specifications, Systems Design Specification (SDS) and SRS.
• Excellent customer facing skills, and experienced in meeting with customers for gathering requirement utilizing methods such as intense interviews, questionnaires, surveys, and JAD Sessions.
• Strong Financial knowledge. Extensive experience in capital markets, and financing.
• Worked in complete project life cycle of Analysis, Design, Implementation, and testing.
• Extensive experience in Change Management, Change Control & Impact Analysis.
• Experience with Agile and waterfall software development methodologies.
• Thorough understanding of software development methodologies such as Waterfall, RUP Iterative System Development Life Cycle process, Agile/Scrum iterative development and Hybrid Model.
• Professional expertise in working with multiple teams on different levels of Scaled Agile Frameworks.
• Facilitated scrum ceremonies such as Product Backlog meeting, Daily Scrum meetings, Sprint Planning meeting, Sprint Review meeting and Retrospective meeting and Extensive knowledge in maintaining Product backlog, Burn down chart and Team Velocity.
• Flexible, process-oriented, organized, with excellent analytical & troubleshooting skills.
• Proficient in using MS Visio for generating Use Cases, Class Diagrams, Entity relationship (ER), Sequence Diagrams, Activity Diagrams and Collaboration Diagrams.
• Extensive implementation knowledge of Databases, Data table structures, Data warehousing, Schemas, Data Marts, OLAP operations like rollup, drill down, slicing/dicing using BI tools.
• Experience in creating SQL queries/ SQL scripts for data analysis including triggers procedures and expertise in generating DDL, DML, DRL queries in SQL. Sound knowledge of accessibility section 508.
• Involvement in Data Mining / Dimensional Modeling, Database Debugging, ETL process and Business Intelligence Reporting using Tableau Desktop 10.4,
• Strong MS Excel skills including making pivot table, preparing charts, using Goal seek and solver, conditional formatting, Data validation working with different function types and VBA Macro.
• Extensively interacted with the designers, developers to ensure functional implementation of business requirements and the QA team in executing Test Plans, Test Case scenarios, Test Logs, Test Objectives.

TECHNICAL SKILLS

SDLC: Waterfall, Agile, Scrum, TDD, RUP, SAFe, RAD, Kanban

Modelling tools: MS Visio and Tableau

Business Analysis tools: JIRA, MS Project, IBM COGNOS 10 & 11, and Google Analytics

Operating Systems: Windows, Unix, and Linux

Languages: JAVA, SQL, & Python

Web Technologies: XML, HTML, SOAP, Web Services, CSS, JavaScript, AJAX

Defect Tracking Tools: JIRA

Testing Tools: Selenium & TestRail

Internet Technology: XML & HTML

Framework: Data Driven, Keyword Driven, BPT, Hybrid Linear

Documentation: Adobe Acrobat9 Professional, Microsoft Visio, Microsoft Office 2017

Protocols: Http, Https, SMTP, FTP, SOAP

Databases: SQL Developer, HIVE, Cloudera Hadoop, Impala

Cloud Platforms: AWS

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst/ Business Systems Analyst

Responsibilities:

• Involved in identifying the problem definition as part of continuous process improvement using Define, Measure, Analyze and Improve to support the business continuity of the organization.
• Conducted elicitation techniques like user observation, brainstorming, client interviewing and document analysis and Conducted JAD Sessions with various stakeholders.
• Created Project initiation document and established Requirements Traceability Matrix (RTM)
• Gathered requirements from business and technical end to develop mainframe and the web portal backend.
• Documented FRD, BRD, Functional specification and mapping documents.
• Created UML diagrams such as Sequence diagram, use case diagram and activity flow diagram.
• Effectively communicated weekly project status, burn down charts to executive and business leadership
• Resolved impediments by coordinating and collaborating with the cross-functional teams.
• Achieved 100% compliance on the Agile standards by enforcing Agile methodologies
• Implemented and supported Sprint planning and retrospective activities.
• Provided technical support for Sprint Cycles and testing with Selenium tool.
• Formulated and executed process flows and product backlog.
• Established strong partnership with the Agile team, work stream leads, and product owners.
• Resolved system issues as they relate to production processing, report applications and system output.
• Researched in determining the reporting tool, and the allocation of direct access to backend tables for real-time Ad hoc Reporting and analysis and Created data mapping documents.
• Created and managed project templates, use case project templates, requirement types and traceability relationships and Orchestrated webservices in the SOA framework.
• Creating SQL queries/ SQL scripts and expertise in generating DDL, DML, DRL in SQL.
• Involvement in Data Mining/dimensional Modeling, Data Extraction/ Transformation/ Loading (ETL), OLAP operations like rollup, drill down, slicing/dicing, pivoting using BI tools and Business Intelligence Reporting using Tableau.
• Prepared Test Reports and submitted the Bug Findings to the Bug Tracking system using Quality Center and its modules (Requirements, Test Plan, Test lab and Defects). Prepared test condition document
• Assisted project leader for project management and delivering projects.
• Facilitated Functionality, Integration, GUI, Regression, Usability and System testing.
• Performed automated testing using Business Process Testing (BPT), Quick Test Professional (QTP)
• Tested the Applications compatibility on different browser versions of IE, Firefox and Safari.
• Involved in creating a detailed System Test Plans, Test Cases and Test Scripts for different modules in the Application according to the Business Requirement Documentation.
• Facilitated UAT and Conducted meetings with the Business representatives to review products.

Environment: MS Word, MS Project, MS Excel, MS Visio, XML, SOAP UI,, MS PowerPoint, SQL, SharePoint, Hadoop, HIVE, JIRA