SUMMARY:

• Solutions - focused technical management professional with extensive experience in planning, executing, managing, leading, and completing high-profile, complex IT Projects, Product Development Programs and Waterfall to Agile transformations of an organization.
• Expertise in all phases of the project lifecycle, product development, budgeting, cost control, and stakeholder relations.
• Skilled in web applications and SAP ERP products, Sterling Integrator, Salesforce (SFDC), AWS & Azure cloud migration and Service-Oriented Architecture (SOA).
• Proficient in development, release management, Scrum master with agile methodology, program and project management methodologies.
• Proactively managed stakeholder expectations, scope, schedule, resources, financials, dependencies, communication, change management, potential issues, and risk mitigation plans.
• Expert at delivering solutions for the ERP applications (SAP and/or INFOR LN (Baan)) and integrating ERP applications with e-commerce and salesforce applications to improve sales order processing and sales reporting. Exceptional communication, interpersonal, and leadership skills, Core Competencies include:
• Enterprise Application Business KnowledgeInventory Management Program/Project Management
• Release Management & DevOpsEnterprise Application Delivery ITIL Service Management
• SOX & FDA (GxP), GDPR ComplianceWaterfall, Agile/Scrum Methodologies Off/Onsite Team Management

PROFESSIONAL EXPERIENCE:

Confidential, FREMONT, CA

SOLUTION ARCHITECT/ SENIOR BUSINESS ANALYST

Responsibilities:

• Translate business requirements, implement, maintain and support backend ERP applications.
• Provide project plan, functional and technical resolution to B2B customers, mapping customer B2B messages to Company formats; coordinate and participate with customers to test and implement B2B integrations.
• Analyze business problems and requirements. Design, develop, implement, maintain, and support Global B2B integration mapping solutions using Sterling Integrator software and middleware software (Mule Soft) for the inbound/outbound flow charts, data managers, queues, scripting, translation, encryption and communication modules.
• Assess operational and performance requirements, provided designs and modification recommendations to improve and enhance system performance.
• Apprehended best development practices, processes and standards to apply them for development activities. Provided service offering and delivery in timely manner.

Confidential, HERCULES, CA

IT PROGRAM/ PROJECT MANAGER - SENIOR

Responsibilities:

• Spearheaded Order to Cash, Procure to Pay, Inventory reconciliation, Financials Customer Invoice and revenue recognition) processes as part of complex organization-wide SAP role out projects resulting in faster order processing, increase in online sales, inventory consolidation, revenue recognition and better visibility to the business.
• Managed teammates and projects and act as a mentor and coach in an agile team and built strong relationships with IT and business teams.
• Organized and supervised scrum team and facilitate all scrum ceremonies, including backlog refinement, sprint and velocity planning sessions, daily standups, and sprint retrospectives.
• Managed escalation of issues and identification and management of project risks that impacted scrum team members.
• Functioned as liaison between IT and business stakeholders for all digital platform enhancements and upgrades. Oversaw negotiation and administration of vendors and partners involved, was accountable for vendor performance.
• Managed global DevOps team as part of release management in deploying and supporting digital platforms of a micro-services-based customer facing digital global B2B, Salesforce and e-commerce platforms.
• Led onsite and offshore DevOps team for global CPQ (Cost, Price & Quote) rollout initiative which enabled customers to request and transact using quotes and visibility of their contract price on all e-commerce platforms. Managed and coordinated the deployment as release manager and communication plan with Salesforce, Middleware, E-commerce & SAP teams during the CPQ rollout for the North America region.
• Championed and managed the digital platform upgrade program related to B2B, Salesforce, Cloud (AWS & Azure) & E-commerce applications that created a scalable architecture and infrastructure (SaaS), under budget, meeting customer demands and better user experience.
• Managed projects and delivered solutions involving technologies and platforms like TeamSite, Autonomy IDOL, Oracle Middleware Suite (ESB, OSB & BPEL), IBM/Sterling Integrator, IBM/Sterling e-commerce, CPQ (B2B, B2C), JAVA, SQL Server DB, Oracle DB, SOX, FDA, GDPR and ERP applications (INFOR LN (Baan), SAP and SAP PI/PO).

SOLUTION ARCHITECT / SENIOR BUSINESS ANALYST

Confidential

Responsibilities:

• Provided functional and technical solutions for Order to Cash, Procure to Pay and Inventory Management processes to enable and improve customer order processing, faster delivery of customer shipments and improved customer invoice aging and customer invoice payment processes.
• Translated business requirements, implemented, maintained and supported backend ERP applications (INFOR LN (Baan)/SAP).
• Provided project plan, functional and technical resolution to B2B Business Lead, supplier networks and B2B customers, mapping customer Punch-Out and/or EDI messages to Company formats; coordinated and participated with customers to test and implement B2B integrations.
• Analyzed business problems and requirements. Designed, developed, implemented, maintained, and supported Global B2B integration mapping solutions using Sterling Integrator software and middleware software (Sterling Commerce, Oracle middleware suite (SOA) and SAP PI/PO) for the inbound/outbound flow charts, data managers, queues, scripting, translation, encryption and communication modules.
• Assessed operational and performance requirements, provided designs and modification recommendations to improve and enhance system performance.
• Apprehended best development practices, processes and standards to apply them for development activities. Provided service offering and delivery in timely manner.

Confidential, SUNNYVALE, CA

SOLUTION ARCHITECT / SENIOR BUSINESS ANALYST

Responsibilities:

• Prepared design specification for the changes to be made in INFOR LN (Baan) ERP to provide different services needed for the new website (adhering to SOA guidelines).
• Participated in reviews and testing activities in order to do Unit Testing (specific to changes made in INFOR LN (Baan) ERP) and also End-to-End testing (complete web order process flow testing covering through website (eCommerce & Portal system), middleware (BEA & Weblogic (SOA)) and INFOR LN (Baan) ERP (Backend).
• Involved in review and testing activities of web content migration from old legacy system to new web content application, “Interwoven.”
• Contributed to design, development, review and testing activities of enabling Punch-Out web site for Bio-Rad to allow its customers to see the Punch-Out website link on their procurement systems (like Ariba, SciQuest, SAP and Oracle).
• Assisted in defining B2B setup and attributes, mapping and testing the incoming and outgoing messages in Sterling Integrator and INFOR LN (Baan) ERP applications for various customers.

Confidential, TULSA, OK

IMPLEMENTATION CONSULTANT

Responsibilities:

• Mapped their business practice into INFOR LN (Baan) ERP and preparing the functional specification for the customer specific requirements and to develop and implement the same in product.
• Trained and mentored in Order Management, Logistics and Financial modules of INFOR LN (Baan) ERP.