SUMMARY

• Good analytical problem - solving skills
• Willing to learn and take responsibility
• Capable of working independently or as part of a team
• Excellent interpersonal skills
• Able to adapt quickly to the new environment
• Excellent IT skills

PROFESSIONAL EXPERIENCE

Confidential, Sacramento, CA

Staff Programmer Analyst

Responsibilities:

• Monitored the daily bug dump and recommended to ROD the work around to avoid the problem
• Investigated the problem by trying to repeat the problem using the PDTools, VIASOFT in test region
• Performed system impact analysis and proposed solutions in Technical Detailed Design documents
• Presented the solutions in the team meeting to ensure the quality via walk through with team members
• Responsible for processing monthly Vital Stats files from Department of Public Health for Disabled Placards
• Collaborated with system operators and other teams regarding to the batch processing and file receiving
• Designed/Developed/Implemented new transaction process for the Temporary License Plate (TLP) project
• Was awarded Silver Prize for the TLP project for saving the state from losing $15 million/year due to toll evasions

Software used: IBM z/OS, TSO/ISPF, RTC, RTCICS, DB2, PDTools, VIASOFT, SQL, JCL, VSAM, COBOL, ENDEVOR, SPUFI, MQ Series

Confidential , Folsom, CA

Design Engineer Technician

Responsibilities:

• Monitored symbol and footprint requests in COEUS system and prioritized them based upon the urgency
• Created, reviewed, and released symbols and footprints to the team using Cadence Allegro software
• Assisted Design engineers with troubleshooting and resolving component placement problems in designs
• Provided ongoing library support for the external and internal library groups using Allegro Design Workbench (ADW) software
• Developed and maintained component library adhere to the DFM (Design for Manufacturing) guidelines
• Collaborated with Design and MCAD hardware teams to provide board layout services as required
• Participated in the conversion process for electronic components from Capture to Concept symbols
• Documented the conversion procedures to help other librarians

Software used: Cadence Allegro PCB Editor (16.6), Cadence Concept HDL, OrCAD CIS, Allegro Design Workbench

Confidential, San Francisco, CA

Information Analyst

Responsibilities:

• Monitored Service Change Request for assigned defects and prioritized them on severity and urgency
• Investigated the problem by trying to repeat the problem using the testing data in the development region
• Performed system impact analysis and proposed solutions in Technical Detailed Design documents
• Was SME for the Membership system and participated in fixing defects for all Service Levels
• Developed/Modified batch/online COBOL/CICS program(s) required to fix the defects
• Performed unit, functional, and system testing in the developing and the other higher testing regions
• Migrated files from one region to another using ENDEVOR source code and release management tool
• Collaborated with management and peers in India regarding to the batch processing, scheduling, and data backup for the fix
• Monitored the system to follow up the problem status to ensure the integrity of the system after the fixes
• Provided 24/7 on call coverage for application programs to support business operations

Software used: IBM z/OS, TSO/ISPF, CICS, DB2, XPEDITER, FILE AID, XPEDITER, SQL, JCL, IDMS/VSAM, COBOL, ENDEVOR, SPUFI, INTERTEST, WBI, MQ Series

Confidential

QA Analyst

Responsibilities:

• Consulted with the Master documents and searched for the areas dat are required to test
• Designed, developed, and executed test plans and test scripts of the New Credit Card System for Air Miles project
• Extracted test data using IBM Mainframe tools File Aid, JCL, and TSO
• Verified test results using IBM Mainframe tools INFOPAC and online screens CICS
• Documented the results and logged the problem tickets found during the test execution
• Assisted, reviewed works for a small group of testers, and produced weekly reports using Microsoft Excel

Software used: meBM z/OS, TSO/ISPF, COBOL, CICS, JCL, DB2, FILE AID, STARTOOLS, SPUFI, EXCEL, LOTUS NOTES

Confidential

System Analyst

Responsibilities:

• Supported/maintained/enhanced SDMT (Service Delivery Model Tech) application for Welfare system
• Investigated and resolved the assigned problem tickets
• Performed system analysis to determine the root cause of the problem
• Proposed solutions for problem tickets in Technical Detailed documents
• Provided workaround or submitted SQL code for the data fix
• Developed, modified COBOL programs (batch or online CICS) to solve the problem tickets
• Carried out unit/functional/system testing and implemented the fix into the system
• Supported the system after the implementation

Software used: IBM OS/390, TSO/ISPF, DB2, FILE AID, XPEDITER, SQL, JCL, VSAM, COBOL, SPUFI, EXCEL, PVCS, LOTUS NOTES

Confidential

Sr. Programmer Analyst

Responsibilities:

• Maintained and developed new functions for the Card Processing Solutions (CPS) system to process credit cards. Specific duties were designing, coding, unit/functional testing, and documentation
• Upgraded the CICS online screens with additional new fields
• Created custom reports as per user request
• Fixed the print criteria to produce the account statements
• Modified the header and trailer of the transmitted files
• Performed integration test of full batch cycles using CA7 commands

Software used: IBM OS/390, TSO/ISPF, COBOL II, JCL, CA7, FILE AID, XPEDITER, VSAM, ENDEVOR, EASYTRIEVE PLUS, CICS, INTERTEST

Confidential

Programmer Analyst

Responsibilities:

• Fixed Y2K problems for EDI system to ensure dat it would be Y2K compatible per CSIO standards
• Monitored the daily upload/download EDI processes and resolved problems found in the EDI system
• Performed impact analysis and wrote functional specifications and technical designs for solutions
• Developed/modified COBOL programs; ensured quality via walk-through
• Performed the unit/functional/system integration testing
• Participated in HUON project by analyzing/designing/coding/testing/implementing conversion programs
• Designed/coded/tested new batch/online programs for auto/property printing policies for HUON project
• Performed rotary on-call to support the company’s business operations
• Maintained and developed the new functions for the broker interface system using Electronic Data Interchange (EDI) technology to control exchange information between brokers and insurance company
• Performed system analysis for the assigned problem tickets for the EDI system
• Developed/modified the batch/online programs to resolve the problem tickets
• Performed the unit/functional/system integration testing before moving the fixes to the production
• Supported the EDI system after the implementation of the fixes

Software used: IBM OS/390, TSO/ISPF, COBOL, CICS, JCL, FILE AID, IDMS/VSAM, XPEDITER, DB2, SPUFI, ENDEVOR

TECHNICAL SKILLS

Programming languages: C/C++, Pascal, Java, Visual Basic, HTML, Assembler, Modula 3, SQL, JCL, COBOL

Operating Systems: UNIX, DOS, Win NT/XP, Windows Vista, Windows 7, VMWare, IBM z/OS

Applications: Microsoft Office, TSO/ISPF, VSAM, HUON, ENDEVOR, MQ Series, Cadence Allegro

Databases: Supra, DB2, Oracle, Cache