Business Analyst Resume

SUMMARY:

Business Analyst having strong business and product management experience working with various product - based companies & domains such as Real Estate, Legal, IT HR Support Services, Marketing, eCommerce, eLearning and Content Management, HealthCare, Media & Journalism.
Expertise in capturing, collating and documenting client requirements using various Requirement Gathering Techniques.
Excellent analytical & communication skills. Strong listening and interpretative skills while working with cross-functional teams.
Well conversant working in Waterfall and Agile methodologies.
Demonstrated well in developing crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.
Well versed in creating workflows and data models using Business Process Modelling Notations (BPMN).
Well conversant using various Agile and Project Management Tools such as MS Project, JIRA-Confluence, Rally, Lean Kit
Ability to work with and/or lead multiple teams.
Certified Business Analysis Professional (CBAP®)
Certified Scrum Product Owner (CSPO®)

TECHNICAL SKILLS:

Functional Domains: Product based, Real Estate, Legal, IT HR Support Services, Marketing, eCommerce, eLearning and Content Management, HealthCare, Media & Journalism.

Project Management Practices: SDLC-Waterfall, Agile (Scrum/Lean/Kanban)

Tools: JIRA-Confluence, Rally, Lean kit, SharePoint

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

Working closely with stakeholders to design and document the flow and functionality for various verticals.
Handling Workflow Optimization Projects.
Eliciting and analyzing stakeholder’s business needs using various elicitation techniques and converting those into functional and non-functional requirements for development.
Interfacing with all levels of internal clients including offshore vendors in translating customer business needs.
Developing requirements using traceability matrix.
Determining precise and accurate User Story acceptance criteria for the scrum teams.
Developing process and data diagrams using Business Process Modeling Notation - BPMN.
Preparing use cases and writing user stories for new functionalities and enhancements supported by Test cases and Test Plans.
Contributing as Product Owner in one of the complex projects.
Contributing in Project Charters for PMO Office.

Confidential

Business Analyst - Consultant

Responsibilities:

Interfacing with all levels of internal clients including offshore vendors in translating customer business need.
Preparing a detailed plan on themes, content, development of videos, distribution, and subscription mechanism.
Preparing use cases, writing user stories, and creating BPMN diagrams for integrations and migrations.
Contributing in developing RFP’s.

Confidential

Business Analyst

Responsibilities:

Generating business/functional requirement documents for hyper local marketing ventures.
Coordinating effective communication with media management.
Creating User Stories and determining precise and accurate User Story acceptance criteria for the scrum teams.
Working closely with the scrum developers and QA engineers.
Participating in scrum ceremonies such as grooming, sprint planning, retrospective, daily stand ups etc.
Responsible for one Agile Scrum team and one Kanban team as a product owner.

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