Product Owner Resume

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Product Owner

Confidential

Responsibilities:

Managed the product outlook with the customers. This entails management of all the app store (iOS and Android) comments, Facebook group comments (over 25,000 users in these groups globally), and online forums
Increased the app store review by 1.6 for Android and 1 on iOS
Collaborated with stakeholders to understand business problem statements and convert them into user stories
Articulated product vision and user stories in a way clearly understandable to onshore and offshore development teams
Ongoing resolution and prioritization of new bugs. Weekly meeting with the client management team to discuss new and critical triage tickets
Performed multiple product demonstrations and explained its featuresto over 30 professional end users
Acted as liaison between Client Product Owners, multiple third - party vendors, multiple offshore teams, and key stakeholders
Lead multiple joint testing sessions for critical bug fixes, this includes gathering the right people from both Accenture and Client side

Business Analyst Lead/Quality Assurance Lead

Confidential

Responsibilities:

Created runbooks for over 300+ batch jobs, which contained detailed steps on error remediation and ticket escalation
Trained and prepared the offshore team of 7 on how to monitor batch jobs using Control-m during Hypercare
Automated 100% of all test reports using Excel (VLOOKUP)

Digital Business Integration Senior Analyst

Confidential

Responsibilities:

Led over 8 projects through the SDLC process (planning, analysis, and design)
Captured functional requirements to meet business needs and wrote technical specifications accordingly
Worked daily with onshore and offshore developers to ensure clarity on the requirements
Translated business requirements into functional requirements to deliver a quality solution that meets and exceeds client expectations
Communicated and presented project updates to senior client leaders regularly

Test Lead/Integration Test Lead

Confidential

Responsibilities:

Managed a team of 14 offshore resources (11 functional testers and 3 automation testers) and two onsite testers
Coordinated with 9 offshore teams (Both Accenture and Client) to resolve defects
Led the integration testing for the entire telematics program, which consists of 9 component system teams for multiple releases
Worked with an offshore Automation team to fully automate test scripts (Using Junit)
Led multiple knowledge transfer sessions to over 25 people, both onshore and offshore, regarding process flows
Developed a set of standards for validating and implementing integration testing