Product Owner Resume

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Product Owner

Confidential

Responsibilities:

Managed teh product outlook wif teh customers. dis entails management of all teh app store (iOS and Android) comments, Facebook group comments (over 25,000 users in these groups globally), and online forums
Increased teh app store review by 1.6 for Android and 1 on iOS
Collaborated wif stakeholders to understand business problem statements and convert them into user stories
Articulated product vision and user stories in a way clearly understandable to onshore and offshore development teams
Ongoing resolution and prioritization of new bugs. Weekly meeting wif teh client management team to discuss new and critical triage tickets
Performed multiple product demonstrations and explained its featuresto over 30 professional end users
Acted as liaison between Client Product Owners, multiple third - party vendors, multiple offshore teams, and key stakeholders
Lead multiple joint testing sessions for critical bug fixes, dis includes gathering teh right people from both Accenture and Client side

Business Analyst Lead/Quality Assurance Lead

Confidential

Responsibilities:

Created runbooks for over 300+ batch jobs, which contained detailed steps on error remediation and ticket escalation
Trained and prepared teh offshore team of 7 on how to monitor batch jobs using Control-m during Hypercare
Automated 100% of all test reports using Excel (VLOOKUP)

Digital Business Integration Senior Analyst

Confidential

Responsibilities:

Led over 8 projects through teh SDLC process (planning, analysis, and design)
Captured functional requirements to meet business needs and wrote technical specifications accordingly
Worked daily wif onshore and offshore developers to ensure clarity on teh requirements
Translated business requirements into functional requirements to deliver a quality solution dat meets and exceeds client expectations
Communicated and presented project updates to senior client leaders regularly

Test Lead/Integration Test Lead

Confidential

Responsibilities:

Managed a team of 14 offshore resources (11 functional testers and 3 automation testers) and two onsite testers
Coordinated wif 9 offshore teams (Both Accenture and Client) to resolve defects
Led teh integration testing for teh entire telematics program, which consists of 9 component system teams for multiple releases
Worked wif an offshore Automation team to fully automate test scripts (Using Junit)
Led multiple knowledge transfer sessions to over 25 people, both onshore and offshore, regarding process flows
Developed a set of standards for validating and implementing integration testing