SUMMARY

• A detail oriented Business Systems Analyst/Business Analyst with comprehensive experience in various domains including financial, healthcare.
• Expertise in validating and gathering requirements, identifying business problems, initiating change and implementing new processes, developing functional requirement specification, use cases, backlog documents, and user story documents.
• Strong skills in businessanalysis for the department, teams, and customers regardingbusinesssolutions including: businessneeds, requirements, options, risks, and limitations.
• Excellent knowledge of software development life cycle (SDLC)
• Well - versed with various Agile, Scrum and Waterfall model development methods
• Equipped Professional Scrum Master level 1 with in-house training to be fully proficient in SCRUM
• Follow Scrum ceremonies to abide by agile software delivery process.
• Capable of facilitating all scrum ceremonies.
• Work extensively with the team to meet the business requirements, create prototypes and analyze workflow
• Expert in writing detailed system use cases, developing business test cases and working with QA team during testing phase, thereby facilitating user acceptance testing with stakeholders and business users
• Exhibit strong analytical ability during functional testing, regression testing and UAT testing
• Develop and conduct internal training programs for developed applications
• Knowledge of CMMI and Quality Assurance (QA) standards
• Experience in risk assessment, business rule analysis/gap analysis
• Excellent verbal and written communication skills and the ability to interact with a diverse group, clients, managers, and subject matter experts

TECHNICAL SKILLS

Applications: SharePoint, MS Office (including Excel, Visio)

Databases: SQL Server, SQL, Oracle

Operating System: Windows, Unix

Programming Languages: Java, SQL, XML

Requirement Management Tools: HP ALM, Quality Center

Testing Tools: JIRA, Selenium, JAWS, SOAPUI

PROFESSIONAL EXPERIENCE

Confidential, Washington, DC

Business System Analyst

Responsibilities:

• Work closely with the Product Owner to assist in gathering, interpret and analyzebusinessrequirements from multiple stakeholders and cross-functional teams.
• Develop and gain cross-functional alignment on detailed functional requirements based off of thebusinessrequirements
• Perform duties of lead Business Analyst / Product Owner for high visibility and high priority projects
• Elaborate Software Requirements Specifications and Software Design Specifications for new, enhanced and retired applications
• Partake in Scrum Planning with Scrum Master, Product Owner, and development team to help with the backlog grooming process and clarifying acceptance criteria for upcoming sprint.
• Translate regulatory reports into business requirements and further advice data quality rules and control framework relevant to the financial institution.
• Map critical data elements to various data sources or data warehouse or system of record used for report submission.
• Provide guidance to product owner/ development team to resolve the outstanding issue and action items are taken in the review meeting.
• Serve as a point of contact for Business As Usual tasks that requires answering support enquiries or setting up a product after product is deployed in production
• Perform GAP Analysis and work with the Quality Assurance team lead to develop a detailed Test Plan and Test Cases to perform Smoke (Sanity) Testing to test the basic functionality of the application.
• Facilitate defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines.
• Create workflow diagrams to validate the Basic and Alternate flows in the various Business and Technical Use Cases.
• Capture of quality attributes external/internal constraints for Functional/Non-Functional requirements.

Confidential, Washington, DC

Business System Analyst

Responsibilities:

• Participated in the development and grooming of Product backlog stories with stakeholders.
• Documented, coached, and elicited business requirements from subject matter experts by writing user stories resulting in a clearer, more detailed and more complete understanding of project deliverables.
• Expert on gathering requirements and on how to write excellent user stories and acceptance criteria.
• Successfully relayed the Product Owner’s needs and wishes to the entire development team.
• Identified the business value of each item in the backlog with the PO by prioritizing items in the best order to maximize ROI.
• Assisted in entering and updating issues (Epics, Stories, Tasks) onto the JIRA application.
• Expert on the current system's use and capabilities.
• Provided and constructed training/instructions on how to use the system and explain the system's observable behavior.
• Authorized on the expected behavior of the system, including determining if a bug report is a defect or expected behavior.
• Ensured the requirements were clear enough to test and edge cases have been addressed.
• Participate in the development of training materials for new technology and organizing User Training.
• Lead the way and set a great example of checking that stories meet the Acceptance Criteria, are well done, and meet the "Definition of Done."

Confidential, Washington DC

QA Test Analyst

Responsibilities:

• Responsible for the documentation for business process and procedures
• Worked closely with Project Manager, Business Analyst, and SME
• Participated in systemintegration testingwhich include writingtest plans,test cases,system testingand other end user testing activities
• Used QC to document and track test cases.
• Collaborated with developers for problem resolution.
• UtilizedQuality Centerto house and execute test cases.
• Attended review meetings with Business Analysts, Developers and end users to understand and test according to their requirements
• Developedtest cases, reviewed and Involved inFunctionality, andRegression Testing.
• Involved in software acceptance testing and production release procedures throughoutSDLC
• Maintained detailedtest logsand report test results in Test Director
• Participated in test plan and test cases review meetings.
• Responsible forBackend testingby executing SQL statements
• Interacted with developers for status of the bugs and re-tested the fixed Bugs
• Analyzed the defects and categorized them based on severity
• Validated Web services for Manual and Automation Testing using SOAP UI.