SUMMARY

• A competent professional with 7+ years of experience in business analysis, system design and IT service management healthcare and Finance.
• Solid understanding of Software Development Life Cycle (SDLC) processes including requirements gathering, analysis and design, development tools and technologies, release and version control, contemporary testing methodologies and deployment management.
• Experience in developing business and functional Requirements, including requirements traceability, categorization, and prioritization.
• Well - versed with all teh phases of SDLC, including methodologies like Waterfall approach, IBM RUP, Agileand Scrum.
• Proficient in working on various applications like JIRA (for creating epics, user stories and defects) andBlueprint.
• Experience in leading successful JAD session for deriving functional/non-functional requirements and document decisions on teh future state of teh systems and processes
• Hands-on experience with process modeling using Unified Modeling Language (UML) including use case, sequence, activity diagram.
• Successfully managed User Acceptance Testing (UAT)
• Worked on FACETS implementation EDI files such as 834 Enrollment and Maintenance, 837 Claims and Claims Encounters, 835 claim Payment Advice, 270/271 Eligibility Inquiry and Response, 276/277 Claim status inquiry and Response, 820 Premium Payments.
• Working Knowledge of HIPAA compliance conversion and ICD 9 to ICD 10 conversion
• Mandate
• Experience in AWS - Platform as a Service (PaaS) and Infrastructure as a Service (IaaS).
• Well versed in designing and management of cloud-based infrastructures to deliver teh required performance, security and availability requirements.
• Well versed in AWS services such as EC2, ECS, S3, RDS, VPC, IAM, CloudWatch.
• Experience working with business users, SME, offshore team and senior management
• Experience in assisting Project Manager with teh following activities - SOP, RFP, Planning and Budgeting.
• Able to TEMPeffectively converse, relate and liaise with multifunctional teams, including business owner, stake holders, mangers, architects, developers and testers at all levels.

TECHNICAL SKILLS

Testing Tools: Win Runner, Load Runner, Rational RTM/RTC, QTP, SOAP UI

Bug Reporting Tools: HP ALM/Quality Center (QC), Rational Clear Quest, JIRA/ Zephyr

Databases: Oracle 11g, 12g, SQL Server 2008, MySQL, TOAD

Management Methodologies/Tools: RUP, UML, Agile, Waterfall, JIRA, Clear Case, SVM, Team Foundation Server (TFS), Rally, IBM DOORS

Modeling Tools: MS Visio, Balsamic, Draw.io, Sparx Enterprise Architect

Cloud Technologies: AWS, S3, EC2, RDS, Dynamo DB, CloudWatch

PROFESSIONAL EXPERIENCE

Confidential, NJ

Sr. Business System Analyst

Responsibilities:

• Logged teh captured requirement and facilitate teh application developers with teh predefined customized prototypes.Reviewed business process, URS, and functional requirements.
• Conducted JAD sessions to gather and document business requirements.
• Worked with team to gather requirements to build infrastructure in different regions using AWS.
• Assist Team to set up VPCs and VPN for lower environment with web, app and db.
• Help team to gather and set up database and S3 buckets in different environments using AWS.
• Making sure all assets in teh infrastructure undergoes vulnerability assessments.
• Perform static and dynamic code analysis on teh code generated.
• Managing teh team to move multiple systems to AWS, building EC2 instances and standing up servers.
• Produced Visuals for teh application and created Use Cases and State diagrams, Sequence Diagrams and Activity Diagrams using Microsoft Visio.
• Developed EPIC’s from teh Themes and Documented teh Product Backlog for teh release.
• Presented and Detailed Product Backlog Items to teh Scrum Team in teh Sprint Planning Sessions and assisted them in arriving at teh Story Points for teh User Stories. Reviewed user Stories and Acceptance Criteria with teh team
• Created and Managed teh Release Planning Documents in teh confluence.
• Developed teh Task Sheet and Burn down Charts.
• Facilitated Demos of teh software output of each Sprint and assisted Business in making Decisions on teh release during teh Sprint Review Meetings.
• Once teh development work is done, worked on testing activities, and created test plan, test scenarios and test cases.
• Conducted requirements Churns between Sprints to update teh product backlog

Environment: AWS, MS Visio, MS Project, Microsoft Office suite, ALM, Microsoft Visio, Rational Unified Process (RUP), Jira, UML, Confluence

Confidential, NJ

Sr. Business System Analyst

Responsibilities:

• Promote SAFe quality practices by assisting teams in constantly improving teh quality of their deliverables and meeting teh Definition of Done (DoD).
• Conducted JAD sessions to gather and document business requirements.
• Worked with team to map AWS EC2 instances to Infrastructure as a Service (IaaS) cloud computing model.
• Assist Team to create virtual machines in AWS using Amazon Machine Images (AMI).
• Help teams in data migration and storage to AWS through Amazon Simple Storage Services (S3).
• Ensure teams understand how successful DevOps requires continuous exploration, continuous integration, continuous deployment, and teh ability to release to end users on demand.
• Managing teh team to move multiple systems to AWS, building EC2 instances and standing up servers.
• Produced Visuals for teh application and created Use Cases and State diagrams, Sequence Diagrams and Activity Diagrams using Microsoft Visio.
• Developed Epics from teh Themes and Documented teh Product Backlog for teh release.
• Presented and Detailed Product Backlog Items to teh Scrum Team in teh Sprint Planning Sessions and assisted them in arriving at teh Story Points for teh User Stories. Reviewed user Stories and Acceptance Criteria with teh team
• Created and Managed teh Release Planning Documents in teh confluence.
• Developed teh Task Sheet and Burn down Charts.
• Log teh captured requirement and facilitate teh application developers with teh predefined customized prototypes.Reviewed business process, URS, and functional requirements.
• Facilitated Demos of teh software output of each Sprint and assisted Business in making Decisions on teh release during teh Sprint Review Meetings.
• Once teh development work is done, worked on testing activities and created test plan, test scenarios and test cases.
• Conducted requirements Churns between Sprints to update teh product backlog

Environment: AWS, MS Visio, MS Project, Microsoft Office suite, ALM, Microsoft Visio, Rational Unified Process (RUP), Jira, UML, Confluence.

Confidential, Plano, TX

Business Analyst

Responsibilities:

• Worked with stakeholders to elicit, analyze, communicate and validate non-functional requirements as related tobusinessprocesses, policies and information systems.
• Documentedbusinessprocess workflows, system workflows using Visio and created use cases usingBlueprintrequirements tool.
• Configured facets modules such as Claims, Membership, Billing, Benefit and plan.
• Responsible for writing and executing teh Test Cases and Test Scenarios based on teh Functional Specification and Technical Specification in Excel and exported them in JIRA/Zephyr.
• Knowledge of EDI files followed new ICD­10 standards FACETS implementation project in Healthcare. me was involved in implementing HIPAA EDI transactions in teh application especially work knowledge of EDI to ensure accuracy in data transmissions and shared processes. Transaction sets processed (837P, 835, 834). 835/ 837 ). Involved in Claims Adjudication, Claims Payment, and Coordination of Benefits (COB), dental implementation, membership and UAT.
• Managed Product Backlog and Prioritize user stories based on Business needs, criticality, and ROI.
• Worked on System Integration (X12 EDI-HIPAA-835) with Health plans eligibility and claim (CPT, ICD 9 codes
• Performed analysis of inbound and outbound interfaces and extensions toFACETSclaims processing system
• Participated in Joint Application Development (JAD) sessions with IT groups. Identified teh Key Changes and participated in Stakeholder Management to communicate TEMPeffectively with them.
• Interacted with users for verifying User Requirements, Managing Change Control Process, updating existing Documentation.
• Managed Product Backlog and Prioritize user stories based on Business needs, criticality, and ROI.
• Worked on System Integration (X12 EDI-HIPAA ) with Health plans eligibility and claim (CPT, ICD 9 codes).
• Involved in GUI Testing, Unit Testing, System Testing, Integration Testing, Regression Testing.
• Conducted structured walkthrough sessions with project team and project sponsor to obtain approval on presented artifacts before sending them to sign off.

Environment: MS Visio, MS Project, Microsoft Office suite, ALM, Microsoft Visio, Rational Unified Process (RUP), Clear Case, UML, Microsoft Project, Rational Rose

Confidential, MA

Business Analyst

Responsibilities:

• Conducted meetings with business process owners, SME (subject matter experts) and Trading Partners for requirement gathering during teh definition stage.
• Analyzed data/workflows, defined teh scope, and performed GAP analysis.
• Analyzed teh data movement between systems in order to validate teh Business Requirements.
• Worked on data mapping to bring data from one system and reside in another system.
• Ensured that EDI files were in compliance with new ICD-10 standards
• Carried out forward/ backward mapping when necessary.
• Created Use Cases and maintained teh traceability matrix.
• Performed System testing of teh facets Claims processing systems (Pricing Rules, Duplicate/Limits validation, Member Eligibility, Provider Enrollment, et al).
• Actively participated in status report meetings and interacted with developers to discuss teh technical issues.
• Helped developers with teh following list of HIPAA-EDI Transaction Code Sets: (837, 835, 270/271, and
• 276/277). Conducted UAT (user acceptance testing).
• me worked in teh FACETS implementation project. me was involved in implementing HIPAA EDI transactions in teh application especially 835/ 837. Involved in Claims Adjudication, Claims Payment, Coordination of Benefits
• (COB), dental implementation, membership and UAT.
• Configured facets modules such as Claims, Membership, Billing, Benefit and plan
• Work closely with EDI to ensure accuracy in data transmissions and shared processes. Transaction sets processed (837P, 835, 834)

Environment: UML, Facets, MS Excel, PowerPoint, MS Project, VB Script MS Visio, Test Plans, Use Cases, Agile, HP Quality Center, SQL, SQL Server 2008, Oracle, My SQL