Project Manager Ii / Business Process Improvement Manager Resume
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Atlanta, GA
SUMMARY
- Business Analyst with strong analytical, communication and leadership skills. Strong track record of successfully implementing enterprise application services (EAS) projects.
- Proven expertise - managing projects, business methodologies, and SDLC processes.
PROFESSIONAL EXPERIENCE
Confidential - Atlanta, GA
Project Manager II / Business Process Improvement Manager
Responsibilities:
- Responsible for a full range of activities leading or contributing to projects with a varying degree of complexity and scope on teh CONA (Coke One North America) team working with business, IT and third party stakeholders to ensure successful deployment of teh CONA solution.
- Manage CONA deployment projects to ensure timely and accurate execution by implementing and executing disciplined project management Coca-Cola routines that drive quality results by serving as a subject matter expert in multiple business process and/or application areas understanding and leveraging industry best practices.
- Complete project documents required for SDLC compliance or approval by partnering with business project leaders to jointly deliver teh solution, create and maintain positive and trusted working relationships with all business and internal stakeholders. SAP ECC 6 DSD MAM WMS VoicePick RFIO Movilizer SCM EWM MM PP CO SD VC QM.
- Organize and lead requirement gathering workshops and document business requirements, prepare functional specifications and design documents, assist in system configuration or administration, assist in defining system controls and security requirements aligned with company standards.
- Serve as liaison between users, vendors, and technical groups to resolve complex issues, build test plans, use and test cases and perform system testing utilizing these tools, assist with user acceptance testing and obtain user sign-off, communicate and reinforce standard business process concepts and methodologies while recommending system or process enhancements.
Confidential - Atlanta, GA
Senior Business Analyst, CSM
Responsibilities:
- Managed and gatheird teh business requirement for depot direct / teh Kitchens department for a 20/20 software upgrade by serving as teh conduit between teh customer community and teh software development team via clearly documented functional, system and process requirements.
- Participated in User Story refinement with teh development team.
- Partnered with teh Agile team to assist with QA testing and User Acceptance testing (UAT)
- Assisted with training development, delivery and rollout plans for new services and enhancements to teh 20/20 software upgrades.
- Created and executed partner-specific cycle, EDI Regression and Integration testing relating to teh 20/20 software updates.
Confidential - Atlanta, GA
Senior Business Systems Analyst / Team Lead
Responsibilities:
- Managed multiple priorities to ensure business objectives were met by overseeing teh portfolio for teh Enterprise integration development work streams and assigned developers based on requirements effort and development. Led, coached and mentored a team of five Business Analysts, running departmental meetings and participating in enterprise-wide initiatives.
- Helped streamlined teh process for gathering business requirement for interface development, developing system requirements documents, developing and executing test plans by redesigning teh templates for teh group. This development process and approach helped provide a realistic timeline in completing project on time and resulting in a 30% reduction of project implementation.
- Implemented teh travel & expense (T&E) American Express project for teh SAP and EAI team (webMethods) resulting in a streamlined process for teh travel and expense portfolio. This resulted in significant cost saving by eliminating multiple vendors and saving more than $900,000 per year in administrative fees.
- Managed project plan and collaborated with peers during teh upgrade of webMethods to version 8.2.2. Worked with other resources within teh EAI team to bring teh CCR’s middleware environment to latest technology trends by testing approximately 1000 interfaces and regression testing with other functional teams.
- Implemented multiple SAP HR (ACH Payments, Check reconciliation Positive Pay), SAP finance and SAP supply chain related interfaces, such as SuccessFactors, Mercer, Taleo, and PeopleFluent, for vendors including SunTrust, ADP, Bank of America, Citibank, Xerox, Watson Wyatt and American Express, resulting in automated processes.
- Performed complex business analysis work for teh Enterprise Application Services team and assisted in teh creation and definition of Business Process Management (BPM) using teh webMethods BPM Suite.
- Served as Project Manager for teh migration of Vitria Interfaces to webMethods and functioned as cutover lead for teh enterprise application services (EAS) team.
- Served as primary point of contact for functional specification authors, managing overall status of interfaces via quality center/serviceNow and assisting in cutover planning and knowledge transfer to counterparts.
- Worked with Product Manager and Business Owners to define and breakdown features and prioritize teh work based for Business objectives and long term vision for teh product.
- Acted as a proxy between teh business, management and delivery team to ensure TEMPeffective understanding of teh features being developed.
- Assisted teh Agile team in defining iterations and user stories.
- Assisted Product Owner with prioritizing product backlog during sprint planning for teh EAI team.
- Designed, developed and rolled out interface related projects across teh organization ensuring that new processes were adopted within teh organization.
- TEMPEffectively managed defects, code review and technical documentation requirements using HPQC.
- Created documentation for multiple knowledge areas with sections for architecture diagrams, process flows, descriptions, change process, migration strategy and troubleshooting reference.
- Coordinated project testing by communicating test requirements and documenting results.
- Shared knowledge with co-workers of areas related to web Methods development, such as flow service development and migration, understanding processes, troubleshooting, creating quality documentation and search for information.
Confidential
Senior E-Business Developer
Responsibilities:
- Designed, developed and rolled out AS2 and FTP/PGP implementation related projects across teh organization ensuring that new processes were adopted within teh organization.
- Performed AS2 implementation of trading Partners on Cyclone Interchange 4.2.2.3 (EDIINT) and FTP/PGP implementation of trading partners with FTP/PGP encryption.
- Configured IIS on Windows 2000 Server.
- Assisted with teh upgrades on AI 4.0 and GE Enterprise 7.1.
- Assisted with teh pilot implementation and rollout of E-Procurement supplier maps (850, 855,820, 810).
- Assisted and mentored co-workers with their projects and technical development pertaining to EDI.
- Developed Web applications using PERL CGI to allow business users to research and track information within a lifecycle databases (Oracle) used to track EDI data.
- Provided on-call support to E-Integration developers.
- Senior Electronic Business Coordinator (1999-2001)
- Promoted to this role based on contributions made while assuming leadership in teh area of EDI implementation.
- Worked as liaison between clients and EC coordinators to implement EDI transaction sets.
- Coached and mentored a team of Business Coordinators.
- Provided third level on-call 24 x 7 support to E-Business Coordinators.
- Assisted in teh development of Electronic Commerce strategies that relate to teh technical EDI environment or networks.
- Prior experience includes roles as an electronic business coordinator and as a programmer analyst.
TECHNICAL SKILLS
- webMethods 8.2.2
- Developers 8.2
- Trading Networks Console 8.2
- UNIX, SQL
- Cyclone Interchange 5.4
- Electronic Data Interchange (EDIINT)
- Foresight EDISIM
- SAP (FI / COHR)AI (GE) 5.0
- Enterprise (GE) V. 7.6
- MS Office Applications
- SDLC Methodologies
- serviceNow
- HP Quality Center
- Solution Manager (SOLMAN)
- CSPO & CSM certified and expected PMP certification March 2020.