SUMMARY

• 6 + years of experience in Business System Analyst and software development life cycle, including analysis, design, development, testing and implementation of software applications in Health Care domain as Business system Analyst.
• Have experience in healthcare industry in working with various modules which includeclaims processingusingEDI X12transactions like837, 834, 835, 270/271, and 276which fall under theHIPAAcompliance.
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, MS Excel, MS Access, MS Visio, technical assessment tools, Micro - Strategy Data Warehouse Data Modeling and Design.
• Extensive experience in Strategic development of a Data Warehouse and in Performing Data Analysis and Data Mapping from an Operational Data Store to an Enterprise Data Warehouse.
• Worked and extracteddatafrom various database sources like Oracle, SQL Server, DB2, and Tera data/Big Data.
• Responsible for architecture design,datamodeling, and implementation of BigDataplatform and analytic applications.
• Extensive experience in Healthcare/Claimsadjudication with knowledge of industry compliance standards like HIPAA and EDI X12 transactions (834, 837, 835, 270/271, 276/277).
• Knowledge and Experience on Membership, Billing, Claims Payment Processing in relation to HIPAA, EDI X12, codes 834, 837,835, and 270, 271.
• Excellent knowledge of business areas such as Benefit Enrollment and Maintenance, Claims processing, Billing and Providers, and various EDI transactions, code sets and EDI Implementation guides in Health-care industry.
• Experienced in software development life cycle such as Waterfall, Agile-SCRUM methodologies, BusinessAnalysis and Modelling.
• Expertise in the EPIC Medical software application (EMR, EHR) as it relates to hospital workflows and setting up the infrastructure for a software implementation in a clinic environment.
• Experience in EDI 837 testingwhich involved writing test cases whichforced security, data integrity and usabilitywith special emphasis on837 syntax validation.
• Business Analyst and two years as program Manager with solid understanding of Business Requirement gathering, Business Process flow, Business Process Modeling and Business Analysis and managing project.
• Scrum Master Certified & Java professional SCJP 1.6
• Strong Knowledge of SDLC models such as SCRUM, RUP methodology and waterfall.
• Expertise in eliciting, analyzing, documenting, validating and managing business/system requirements across the lifecycle of the project.
• Hands-On experience in authoring various requirements artifacts such as epics, user stories, use cases, UML diagrams, Functional Requirements Document (FRD), Requirements Traceability Matrix (RTM), business rules document, mockups etc.
• Strong subject matter expertise in Retail, Banking, Credit Cards, Stocks, Bonds, Derivatives, Risk Analysis, Mortgage Loan Origination, Processing and Loan Servicing, and healthcare.
• Strong communications skills and certified and technical with MBA from one of top USA university
• Strong IT knowledge with Data analysis, Business analyst and Full stack development
• Have experience in healthcare industry in working with various modules which includeclaims processingusingEDI X12transactions like837, 834, 835, 270/271, and 276which fall under theHIPAAcompliance.
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, MS Excel, MS Access, MS Visio, technical assessment tools, Micro Strategy Data Warehouse Data Modeling and Design.
• Extensive experience in Strategic development of a Data Warehouse and in Performing Data Analysis and Data Mapping from an Operational Data Store to an Enterprise Data Warehouse.
• Worked and extracteddatafrom various database sources like Oracle, SQL Server, No SQL, DB2, Tableau and Tera data/Big Data.
• Responsible for architecture design,datamodeling, and implementation of BigDataplatform and analytic applications.
• Extensive experience in Healthcare/Claimsadjudication with knowledge of industry compliance standards like HIPAA and EDI X12 transactions (834, 837, 835, 270/271, 276/277).
• Knowledge and Experience on Membership, Billing, Claims Payment Processing in relation to HIPAA, EDI X12, codes 834, 837,835, and 270, 271.
• Excellent knowledge of business areas such as Benefit Enrollment and Maintenance, Claims processing, Billing and Providers, and various EDI transactions, code sets and EDI Implementation guides in Health-care industry.
• Experienced in software development life cycle such as Waterfall, Agile-SCRUM methodologies, BusinessAnalysis and Modelling.
• Expertise in the EPIC Medical software application (EMR, EHR) as it relates to hospital workflows and setting up the infrastructure for a software implementation in a clinic environment.
• Experience in EDI 837 testingwhich involved writing test cases whichforced security, data integrity and usabilitywith special emphasis on837 syntax validation.
• Providing tech-support to ESRI ArcGIS Online users with access to Collector maps, Desktop apps and Survey 123 as Tier 1.
• Investigating, diagnose, and addressing application support issues, and documenting ongoing progress.
• Initially trying to test and reproduce the issue. Identifying issues that require further investigation and transferring the case to Tier 2 (Testing Team) with a detailed description of the findings from the initial investigation.
• Collaborating with colleagues across teams to solve issues, improve time to issue resolution, and streamline the overall customer experience.
• Providing technical support and customer service to end users through effective communication (via email, phone) and efficient troubleshooting.
• Identifying, understanding, and articulate solutions for customer issues by means of GIS knowledge, usage, and performance of ArcGIS Enterprise and related technologies.
• Work in other technical areas of software support as customer and business needs require.
• Sending mass communication in case of planned or unplanned outage.
• Monitoring of inactive users and deleting after confirming with business.
• Creation of user account, modification, deletion and granting access to collector maps and desktop applications. Creating of groups, and sharing/un-sharing of contents.
• Helping users with the download/sync issues of maps.

TECHNICAL SKILLS

Programming Skills: APEX, C, C++, JAVA, .NET. Tableau

Web Tools: HTML, Concepts of JAVASCRIPT, Angular Js, SOSL, SOQL, AJAX.

SFDC & Workday Tools: Data Loader, Connect Offline, Salesforce, Apex. SalesForce Lighting, Workday Compensation Module & EIB Data loader, SAP FICO HCM

Cloud Technology: Amazon Web Service with Devops

Force.Com: Apex Custom Controllers and Extension, Apex triggers, S-controls, SOQL, SOSL, Ajax Toolkit, packaging and migrations, Force.com IDE (Eclipse).

Development Tools: Eclipse

Operating Systems: Windows 9X, XP, 2000, Vista.Linux

PROFESSIONAL EXPERIENCE

Business Analyst with Full Stack Java

Confidential, Pittsburgh, PA

Responsibilities:

• Rewrite old legacy System using Spring boot with Micro Services
• Use Dbweaver database management system to connect to IBM DB2 with Redis Server
• Create batch to run scheduler and manual
• Use PCF Cloud which will migrate data to Google Cloud
• Use Redis database on architecture create application from scratch
• Use Spring to create trigger events base on scan of packages
• Both Application using Spring boot and Intellj using gradle to build project
• UsedGradleto add dependencies required for the project
• Worked onJUnitfor unit testing of the application
• UsedSpring Bootat back-end which helps to develop application with ease
• UsedGitLabfor version control, andIntelljIDE for development
• Use CI/CD Jenkins to build pipeline
• UsedMicrosoft V1to handle software development issues
• Created Typescript reusable components and services to consume RESTful API's using Component based architecture provided by Angular 8.
• Used the Node Package Manager (NPM) to install libraries like angular-cli, typescript etc., which are required for developing an angular5 application in Node and Developed the pages that are complaint to W3C and ADA standards.
• Implemented classes, interfaces, methods, constructors and objects definitions using TypeScript.
• Created multiple TypeScript modules to manage written codes in angular8 project.
• Made HTTP calls to a remote server's Web API using HTTP service
• Created data services for code reusability in angular8 components
• Consumed data defined in JSON objects using Web API
• Used the web pack tool to bundle and inject JavaScript and Stylesheet files into HTML at runtime
• Performed authentication, authorization, data-binding, event-handling, validation, routing and navigation
• Worked with the product owner to define business requirements and groom the product backlog.
• Conducted user story writing workshops with the product owner to identify, document and discuss user stories pertaining to Loan Origination, ARM, Escrow Analysis, ACH based Accounts.
• Assisted Product Owner in splitting large user stories (Features, Epics) into smaller user stories using different techniques.
• Conducted business process diagram, as part of gap analysis, to understand the ‘Current State’. Derived system level requirements from business requirements.
• Designed and developed Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Class Diagrams and web page mock-ups using Microsoft Visio and Balsamiq tools.
• Developed and implemented processes and tools for requirements gathering, analysis, planning, tracking and delivery
• Designed and developed project document templates based on SDLC methodology.
• Assisted project managers on several project management artifacts.
• Use Jira to Update my daily task and progress
• Using Velocity for Sprint Planning, using Scrum, Scrum ban methodologies to meet the Deliverable. Risks and issues are proactively identified and managed.
• High quality is planned and delivered on the project, meeting all agreed upon requirements and ensuring high customer satisfaction through the management of the overall customer experience
• Coordinate efficient assignment of staff among projects with Account Manager and oversee management of on-site staff
• Assist Business Development in the application building process for new and existing Confidential Shipment
• Enhance good relationships with clients, designers, consultants and internal Wolters Kluwer clients
• Lead project team in development of Project Execution Plan
• Assist in overseeing project close-out
• Managing ESRI products serving production feeds, administering SQL server databases, and managing GIS web services.

Confidential, Morrisville, NC

Business Analyst with People Soft

Responsibilities:

• Clinical Trial with GRM application using Sales force and People Soft conversation FTE to HRS
• Provide accurate and timely information and escalates when there are issues
• Possess expert level functional knowledge of assigned application technology
• Design and execute functional, integration, and regression test plans for new application functionality, product releases and enhancement and regulatory modifications using clinical scenarios and use cases
• Ensure programs meet clinical specifications
• Demonstrate new functionality to clinical users seeking inputs on future direction
• Deliver functional specifications, design documents, clinical process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by Clinical Systems Analyst
• Using Velocity for Sprint Planning, using Scrum, Scrum ban methodologies to meet the Deliverable. Risks and issues are proactively identified and managed.
• High quality is planned and delivered on the project, meeting all agreed upon requirements and ensuring high customer satisfaction through the management of the overall customer experience
• Coordinate efficient assignment of staff among projects with Account Manager and oversee management of on-site staff
• Assist Business Development in the application building process for new and existing Healthcare functionalities, including presentations and proposals
• Enhance good relationships with clients, designers, consultants and internal Wolters Kluwer clients
• Lead project team in development of Project Execution Plan
• Assist in overseeing project close-out
• Using Velocity for Sprint Planning, using Scrum, Scrum ban methodologies to meet the Deliverables.
• Tracking the User Stories and Defects and ensuring that they are being worked based on priority.

Confidential - Camp Hill, PA

Business Analyst with Java

Responsibilities:

• Use of various modules of Spring framework likeSpring IOC, Spring AOP, Spring MVC, Spring Batch, Spring ORM, Transaction Management, Spring Security
• Implementing the persistence logic usingJDBC, JPA, Spring JDBC, Hibernateframework..
• Works with cross-functional teams to determine feasible solutions for complex business processes or system issues.
• Design integration solutions and data models that satisfy the functional and technical requirements.
• Prepares fit-gap analysis, functional specifications, designs prototypes, test plans or scripts and performs user acceptance testing for implementation of system modifications and upgrades.Identify the impacts and changes required in the current batch and online flows.
• Design Batch process using Mainframe technologies to capture the updates from up-streams through nightly batch. Execute conversion using Mainframe technologies.
• Support for Deployment Implementation.
• Defect tracking and monitoring and on time delivery.
• Update Shell Script file with new clients like ND/WY
• Provided production support.
• Create excel sheet and ran report manually from mainframe JCL side and as schedule.
• Collect, document, and maintain the authoritative list of requirements for all development efforts related to identify business systems.
• Assist with ensuring applications meet security standards.
• Assist with feasibility analysis and scoping of approved projects.
• Create user stories, use cases, and test cases in support of development efforts.
• Lead UAT efforts, including training UAT testers where necessary.

ENVIRONMENT: AWS (EC2, EMR, Lambda, S3, ELB,,, Elastic File system, RDS, DMS, VPC, Route53, Security Groups, Cloud Watch, AWS Guard Duty, Cloud Trail, IAM Rules, SNS, SQS, VPN, VPG, CGW), GitHub, Jenkins, Apache Tomcat 7.0, Python. Firewalls (Palo Alto, Checkpoint), Splunk.

Confidential, Abbott Park, IL

Business Analyst Workday/ Sales Force

Responsibilities:

• Played key role in System Development Life Cycle Process consisting of: Design and Gap Analysis, Business Requirements, Systems Requirements, Test Criteria, and Implementation to have the outputs of project dealt with the automation of correspondence directed to Insurance policy owners.
• Worked on AWD which utilizes the latest in business process management, imaging, workflow, and customer management technology to support new policy generation, underwriting, and claims servicing for the property and casualty insurance industry.
• Wrote Business Cases for the Stakeholders to understand the functioning of the new Underwriting System.
• Responsible for developing annual and mid-year operating budgets by underwriting departments.
• Responsible for special projects requested by company management or reinsurance broker involving analyzing underwriting revenue and financial performance for company’s reinsurance broker.
• Worked on the lines of BOP in analyzing, identifying different system impacts and coordinated with different cross-functional teams.
• Worked on Regulatory Reporting (RRD) Data Warehouse for compiling Workers Compensation statistical reports to external regulators and states.
• Worked extensively with MS Excel and MS access
• Responsible for process modeling from inception through implementation and post implementation optimization along with associated UI design.
• Assisted in on-going process improvement efforts to ensure Test Planning, Execution, and Reporting is effective, efficient, standardized, coordinated, and integrated.
• Assisted in building a Business Analysis Process Model using Rational Rose and Visio.
• Authored various Use Cases and Activity diagrams, Sequence diagrams using Rational Requisite Pro and used UML methodology to define the Data Flow Diagrams (DFD).
• Used Test Director and Mercury Quality Center for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
• Documented and delivered Functional Specification Document to the project team.
• Conducted JAD sessions for communicating with Stakeholders and Project directors.
• Developed business requirement specification documents as well as high-level project plan.
• Part of a development team responsible for automated deployment of the Workday stack.
• Proficient in using Microsoft Excel and/or Access; experience working with large data files from multiple sources; using V-lookup and other functions, creating complex formulas and macros, pivot tables and reports
• Used Microsoft Visio to create flow charts.
• Review new/existing jobs as needed and determine the level using Hay Group Job Profile method of evaluation.
• Finding the root cause of a problem and then ensuring that it is resolved through the most appropriate solutions.
• Monitor the integrity of human resources information system (HRIS) data through regular audits, troubleshooting irregularities, as well as working and partnering with the HRIS team to research, correct discrepancies, and ensure compliance
• Ability to help clients resolve reporting issues requiring in depth expertise in the Workday solution
• Prepared Ad Hoc reporting using excel
• Converted data from SAP HCM to workday.
• Used workday and Sales Force to solve issues.

Confidential, IL

Business Analyst

Responsibilities:

• Acted as primary liaison between the client departments and the Information systems IT department to perform analysis, review, and estimation of client requests, prepared and reviewed requirements and client documentation for Personal Lines Property and Casualty business.
• Interacted closely with End users from Underwriting & Claims teams and SMEs to understand and gather the business needs and requirements.
• Work closely with production underwriters to review commercial property insurance renewal and new business opportunities to ensure proper risk identification, analysis and assessment and the development and growth of a profitable portfolio of business.
• Worked on Property and Casualty insurance company as an Underwriter. Strong understanding of rating in Property and Causality.
• Involved in generating Test cases for property and casualty Insurances for Different Levels of Business.
• Worked directly with business users to gather, document and implement requirements to improve Marketing campaign delivery capabilities; including enhancement project management.
• Accumulated system requirements from various departments through surveys and interviews.
• Involved in prioritizing the defects and writing business requirements to resolve them.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Project.
• Worked for a project to customize and integrate a Business Process Management (BPM) solution.
• Developed automated Test Scripts in Win Runner using Test Script Language (TSL) for Functional Testing, Regression Testing, Data Driven Testing, Usability Testing, and Verifying Specific content through using Checkpoints
• Created and managed project templates, Use Case project templates, requirement types and traceability relationships in Requisite Pro.
• Debugged and fixed several production issues. Created Struts actions which encapsulate business logic of the application.
• Worked extensively with MS Excel and MS access
• Involved in Performance Measurement to develop measurable indicators that can be systematically tracked to assess progress made in achieving predetermined goals.
• Developed and managed creation of product documentation to communicate features, benefits, positioning and impacts to different audiences and ensured that documentation deliverables from various groups are produced as needed.
• Responsible for special projects requested by company management or reinsurance broker involving analyzing and underwriting revenue and financial performance for company’s reinsurance broker.

Environment: Rational Enterprise Suite (Rose, RequisitePro, ClearCase, ClearQuest), Casewise modeller, XML, Mercury, Java, Oracle, DB2, Sybase, SQL Server, WinRunner, LoadRunner, Quick TestPro