CAREER SUMMARY

• An analytical and forward - thinking Business Analyst with 7+ years of experience in developing and implementing innovate business processes and system solutions. Worked in various industries such as Manufacturing, Retail and Service industries.
• Extensive knowledge in software design, business analysis, development, process flow design, requirements definition, and technical documentation. Strong background in variance analysis and user acceptance testing. Lead development teams and managed production support after go live. Proven aptitude for implementing innovative solutions to improve efficiency, ensure accuracy of requirements, reduce expenses, and achieve key company objectives.
• Experienced in all phases of the Software Development Life Cycle (SDLC) including analysis, design, implementation, testing and deployment as well as software engineering methods such as Agile (Scrum) and Waterfall
• In-depth understanding of BusinessAnalysis, Risk Analysis,Gap Analysis, BusinessProcess Modeling, ChangeManagement, Business Flow Diagrams andBusinessRequirement Documentation
• Successfully managed User Acceptance Testing (UAT).
• Experience working with business users, SME and senior management.
• Excellent knowledge of Business Process Modeling and Process Re-engineering.
• Experienced in performingBusinessProcess Analysis to check the compatibility of the existing system infrastructure “as is” with the newbusinessrequirements “to be” and translating user expectations into detailed specifications by using various text formats & Unified Modeling Language (UML)
• Exceptional documentation skills for writing Use Case, Functional Requirement Documents as well as creating Use Case diagrams, Activity diagrams, Sequence diagrams and business process flow diagrams using Lucid Charts and/or MS Visio.
• Excellent requirement elicitation techniques such as interviewing, questionnaires/surveys, brainstorming, focus groups, and prototyping.
• Facilitating JAD sessions with business users and development team to detail out business requirements.
• Skilled at performing risk analysis, impact analysis and cost/benefit analysis, along with good knowledge of process workflow tools and technique.
• Strong analytical, communication, problem-solving, decision-making and organization skills
• Defining test cases, creating test scripts, analyzing bugs and interacting with QA/Dev teams in fixing errors
• Analysis preparing detailed Test Plans, Test Conditions, Test Cases and Test Data for the Unit testing, System testing, Regression testing and Integration testing working close with QA
• Ability to meet deadlines and handle multiple task, flexible in work schedules, ability to work in a collaborative environment with minimal supervision and possesses good communication skills.
• Excellent Excel skills including functions such as V-lookup, sorting/filtering data, using formulas in Spreadsheets.
• Analyzing complex data sets across multiple systems to create detailed data reporting which results in better understanding of each report for upper management and higher execution of process changes creating optimal savings to the company.
• Exceptional ability to quickly master new concepts and technologies/applications.
• Provide end-user training for large/small projects.

PROFESSIONAL EXPERIENCE:

Confidential, CA

Sr. Business Analyst

Responsibilities:

• Set up meetings with a broad range of users and stakeholders to understand objectives, capture requirements and prepared meeting minutes.
• Analyzed the business process along with the prior documentation for complete understanding of the project also interviewed SME and other stakeholders to better understand the business process.
• Prepared business rules/workflows and development flow as well as the product support process via MS Visio, conducted gap analysis on existing processes and potential alternatives, increased the efficiency of team's tasks by 70%.
• Worked closely with both development team and business team to support successful delivery and acted as project coordinator to communicate with other teams.
• Implemented Flow Diagrams, UML Diagrams and translated them to Technical documents.
• Worked with the development team to query and access data that can be used for analysis and testing.
• Experienced in functional testing and regression testing with QA team and assisted clients on UAT.
• Experienced in designing mock - ups and wire frames, demonstrated expertise in giving presentations and live demo to the Business Product Owner.

Tools & Technologies Agile Scrum, JIRA, SQL, MS Office Suite (Access, Excel, Word, PowerPoint, Outlook, Project), SharePoint, MS Visio, Mac OS, Windows, Adobe Acrobat Suite.

Confidential, Atlanta, GA

Sr. Business Analyst

Responsibilities:

• Implemented surveys from potential users to gather requirements in the form of user stories andther comments.
• Facilitated JAD session with key participants like stakeholders and developers for requirementgathering and clarifying.
• Conducted story selection, sizing and tasking, established high level requirements and translatedthose comprehensive business requirements into specified functional requirements by using MSExcel and JIRA.
• Took part in FUT(functional user testing) testing with developers and QA at the end of eachsprint and communicated functional requirements
• Participated in the Sprint Review meeting to help client understand and get the solution.
• Led User Acceptance Testing (UAT) with client at the user side.
• Developed test cases and wrote test plans for the functional requirements.
• Delivered the reporting materials and made presentations using MS Power Point in front of the

Tools & Technologies Agile Scrum, JIRA, SharePoint, MS Office Suite (Excel, Word, PowerPoint, Outlook, Project), tableau, Visual Basic, MS Visio, Quality Center.

Confidential, NC

Business Analyst

Responsibilities:

• Analyzed the scope document and the current business processes to gain better understanding of the project. Interviewed subject matter experts (SME) asking appropriate questions and carefully documenting their requirements thus forming a communication link between business and technical units.
• Elicited requirements by identifying system users and conducting interviews.
• Managed scope and requirements throughout the Software Development Life Cycle
• Performed and coordinated the analysis, design, development and implementation of requirements.
• Enhanced the agile methodology efficiently. Made recommendations and provided alternatives with regards to various development and support initiatives.
• Conducted JAD sessions and interviews with developers and SMEs for eliciting requirements.
• Documented, communicated TEMPeffectively, and helped to resolve feedback, questions and enhancement requests.
• Managed stakeholder and users’ expectations TEMPeffectively
• Participated in cross-functional team meetings with several various units to gather information on the business processes and workflow.
• Worked towards research and business analysis for client services and system enhancement by continuously interacting with the business users.
• Analyzed workflow systems to identify opportunities for improvement and developed flowcharts using Lucid Chart.
• Provided previously agreed upon service level of production system support. Provided training, documentation, and change requests for new developments.
• Maintained and prioritized testing issues logs ensuring that issues and scope changes are managed within the developer’s workflow.
• Assisted in developing test plans, test cases and performed user acceptance testing.
• Collaborated with developers and SME’s to establish the technical vision and analyzed tradeoffs between usability and performances (non-functional requirements)

Confidential, IL

Business Analyst

Responsibilities:

• Conducted Interviews, JAD sessions and distributed questionnaires to gather business requirements and create presentations of issues.
• Initiated meetings with a broad range of users and stakeholders to understand objectives; captured requirements and prepared meeting minutes.
• Created Business Requirements Document by emphasizing on documenting Assumptions, Dependencies, Constraints, Business Requirements, Key Business Indicators (KPI), Business Risk Assessment, and Critical Success Factors.
• Performed data and business analysis to better understand the operational model and underlying data characteristics of the targeted markets.
• Conducted business process analysis, managed business requests for a wide range of activities including interface with management, users, and information technology professionals to create high-level conceptual solutions to business problems.
• Participated in sprint planning, daily scrums, testing and sprint reviews.
• Worked closely with both development team and business team to support the successful delivery and also acted as a project coordinator to communicate with other teams.
• Implemented flow diagrams, UML diagrams and also translated them to technical documents.
• Participated in meetings to discuss business process re-engineering, system enhancements, product backlogs and improved efficiency.

TECHNICAL SKILLS

JAD: (8 years), TESTING (7 years), TRAINING (7 years), MS VISIO ( 7 years)

Project Management: Business Analysis

Proficiency: in Microsoft Office (Excel, Word, Outlook and PowerPoint)

Analysis/Design: Joint Application Design (JAD), Universal Modeling Language (UML), Gap Analysis, Object Oriented Design, Mainframe Architecture, Data Flow Diagrams

Tools: Axure, MS Visio, Lucid Chart, JIRA, Tableau

Methodologies: Agile (Scrum), Waterfall

Documentations: Project Scope Document, Business Requirement Document, Training Manuals, Test Plans, Traceability Matrix, Use Case Document, Functional and Non-functional Specs/Technical Specs, Business Rules Spreadsheet, Change Management, JAD Sessions, Project Planning, SWOT analysis, Cost/benefit Analysis, Project Scheduling