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System Analyst Resume Profile

Professional Experience:


Title: Business Analyst

  • Summary of Skills and Responsibilities:
  • Currently a Business Analyst involved in QA Testing , Documenting, and Requirements Gathering for several projects within DEP.
  • Use of all Microsoft Office products.
  • Currently, involved in Project Design converting SQL based server application into oracle 11i, this involves meeting with end users , gathering functional specs, doing analysis on their current table structures in SQL, working with a development staff, to run cleanup scripts on the end users data, being the final sign off of doing QA of the developers SQL scripts, also I work with the Microsoft development team, once we get ready to develop the asp front end, for the project. Also tasked with assisting with not only qa'ing apps before they get released to prod, but also writing acceptance test plans ATP'S
  • Support for in-house Oracle 11i based e-FACTS Enterprise Application.
  • TOAD for ad hoc ORACLE Queries.
  • Used AquaLogic for DEP portal page HTML editing changes and edits.



  • Summary of Skills and Responsibilities:
  • Leading, Coordinating, and Implementing Technology projects within a Twenty-Two County Goodwill Organization
  • Managed and Supervised Three Direct Reports.
  • Managed IT team during the conversion to a virtualized computing platform using VMware
  • Assisted IT Team in deploying a SAN infrastructure utilizing Dell/EMC and HP disc hardware
  • Telecommunications Management and turn-up of MPLS cloud to enhance infrastructure change requirements.
  • Supervised and formulated Project plan to implement a Cisco-Based Infrastructure to include Remote Pix firewalls and Pix Enterprise series firewalls.
  • Overseeing Contractual obligations with vendors
  • Applications Management within a thin Client Environment.
  • Evaluation and overseeing of all new technologies including doing RFP's to vendors.
  • Selection and Procurement of Telephony Communication Phone switches.
  • Maintaining of status reports for Senior Management
  • Supervision of Technical Staff, which includes project management and prioritization of projects to ensure deadlines are kept.
  • Ensuring PCI Compliancy
  • Participation in Annual budgeting Requirements for IT Division.
  • Development of Project Plans using Visio and Project Tracking using Microsoft Project.
  • Disaster Recovery Requirements to meet Company's Needs.



  • Summary of Skills and Responsibilities:
  • Maintaining a nine state 78-site computing environment
  • Project Management of All Technology-based Projects
  • Evaluation of current and future Technologies
  • General Management and Implementation of Infrastructure and Server Equipment
  • General Management of Avaya Phone Switches
  • Management of SQL and ORACLE database servers
  • Maintaining HIPAA Compliancy
  • Supervision of Technical Staff



  • Summary of Skills and Responsibilities
  • Management and Supervision of companies' Help Desk.
  • Supervision of support staff and equipment to maintain a corporate staffing of over 100 individuals and 78 remotely located Assisted Living and Skilled Nursing Homes.
  • Implementation to a number of services such as File Servers, Thin Client Servers, Application Servers, and Mail Servers based on a Microsoft NT/2000 platform.



  • Summary of Skills and Responsibilities
  • Management of the companies Novell LAN located both in Mechanicsburg, PA and in New York City
  • Administration of several servers that included SNA gateways to an IBM mainframe.
  • Knowledge of IPX/SPX, TCP/IP protocols through Network General's sniffer
  • Created standardized desktops via Ghost.
  • Played a key role in the conversion from the Novell network to the Windows NT server platform and Windows NT workstation migration.
  • Gained exposure to AIX environment.

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