MIS Analyst Resume

PROFESSIONAL SUMMARY

Data analyst with over 7 years as an analyst, with years of proven ability to communicate with both technical and non - technical professionals to identify and translate business requirements. Experienced with ETL process to, migrate data, manipulate data, and clean data in excel and Google Sheets, create Pivot Tables, and design dashboards in Microsoft Power BI, ServiceNow, Data Studio, Tableau, and Google analytics.
Experienced building queries with ServiceNow, Data Studio, MS Power BI, and SQL Server Reporting Services (SSRS).
Proficient with Python but highly dedicated and focused on improving in all areas of growth and knowledge. Proven ability to recruit, train, work with, build and lead teams of talented professionals to develop valuable process solutions to meet business objectives. Deliver positive behavior and respectful attitude towards others with enthusiasm and friendliness. My skills include but not limited to Microsoft PowerBI, ServiceNow, Data Studio, Google Analytics, Big Query, EMR Applications, Tableau, ETL processes, SSRS query building, KPI processes and many more.

TECHNICAL SKILLS

Expert: ServiceNow, Data Studio, Google Sheets, Microsoft PowerBI, ETL toolsets, Experimental Design & Analysis, Data Structures, Data Visualization, SSRS (SQL Server Reporting System), EMR applications, WorkDay.

Advanced: Microsoft Excel, Microsoft VBA, Resource Management, Business Intelligence (BI), Project management, Excellent Communication, KPI processes, Report Communication

Intermediate: Tableau, Big Query, Adobe analytics, Google Analytics, Kaufmann Hall Reporting tool, Report Building with CPM(Clinical Performance Manager)

PROFESSIONAL EXPERIENCE

MIS Analyst

Confidential

Responsibilities:

Interview potential employee for Data Analyst role and training new employees on processes of teh department and systems implemented.
Report result of application security compliance analyses, including information in teh form of graphs, charts, and tables.
Query building and dashboard creation with ServiceNow and Data Studio
Worked with ServiceNow developers for metadata storage and analysis
Process large amounts of data with Big Query for statistical modeling and analyses.
Identify relationships and trends in data, and cross functional analyses of survey results.
Analyze and interpret statistical data to identify significant differences in relationships among data sets.
Prepare data for processing by organizing information and checking for any inaccuracies.
Create and maintain dashboards for KPI trends. Evaluate sources of information to determine any limitations in terms of reliability or usability.
Plan data collection methods for specific projects and determine teh type and sizes of sample groups to be used.
Contribute to teh implementation of application security exception controls.
Develop and test experimental designs, sampling techniques, and analytical methods.
Skilled and experienced in ServiceNow, Data Studio, Google Analytics, Microsoft Power BI, Microsoft Excel, Google Sheets, ETL toolsets, Experimental Design & Analysis, AWS Services, Big Query, SQL, data manipulation, data management, data reporting, data visualization, report building, etc.

Data/Financial Analyst

Confidential

Responsibilities:

Report statistical analyses, including information in teh form of graphs, charts, and tables.
Process large amounts of data for statistical modeling such segmentation, predictive regression and linear regression.
Extensive knowledge of Microsoft PowerBI and ability to work in most analytic application.
Identify relationships and trends in data, as well as any factors that could effect teh results of research.
Analyze and interpret statistical data to identify significant differences in relationships among sources of information.
Prepare data for processing by organizing information, checking for any inaccuracies, and adjusting and weighting teh raw data.
Evaluate and create dashboard with financial statement and ensure validity, efficiency, applicability, and accuracy.
Developed a creative story-telling productivity dashboard for teh Physician network to halp manage and improve productivity.
Create and maintain dashboards for KPI trends. Evaluate sources of information to determine any limitations in terms of reliability or usability.
Plan data collection methods for specific projects and determine teh type and sizes of sample groups to be used.
Contribute to teh implementation of a new FTE justification system.
Develop and test experimental designs, sampling techniques, and analytical methods.
Analyze and manages inventory usage and transactions
Provide high level of customer satisfaction and resolve sensitive and complex issues raised by customers; provide additional training and take other actions as required to maintain a high level of customer satisfaction.
Troubleshoot software and hardware problems
Active Directory management
Training new employees on processes of teh department and systems implemented.

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