Business System Analyst/ Data Analyst Resume San Francisco, CA - Hire IT People

SUMMARY

Highly motivated, results driven, and customer centric professional offering strong knowledge of digital technology, systems architecture and cloud services.
Adept at improving processes, building and inspiring teams, planning, budgeting, and vendor management.
Equipped with the ability to establish and maintain long - term relationships with external & internal partners.

TECHNICAL SKILLS

DevOps Tools: Jenkins, Maven, Git, Ansible, Docker.

Programming: Python, C, C++, Java, MySQL, JavaScript, Tomcat, Maven, PHP, Dot NET.

Networking Tools: LAN, WAN, VPN, LDAP, DNS, NIS, DHCP.

Operating System: Windows, Linux, Ubuntu, RHEL

Other: MySQL, ASP.Net, HTML, GitHub, SQL, Agile, DDBMS, DBMS, VMware vSphere, VMware, G Suite.

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Business System Analyst/ Data Analyst

Responsibilities:

Performed Gap analysis, requirements gathering for enhancements to existing systems and processes.
Defined Project Scope, Completed detailed Business Requirements Document for entire projects, UAT cases and Operational Support plan spanning multiple releases and functional areas.
Work closely as a liaison betweenclinicaltrialstaff and technical teams to maintain operational stability ofclinicalapplications, and wrote SOP and CGMP Process.
Analyzing and cusomization of existing Veeva/eTMF CRM functionality for complaints management.
Expertise in Veeva CRM ISR Functionalities for pharmaceutical clients.
Implemented Clinical Trial Management system and decommissioned the old system.
Worked Extensively with SME’s to understand the current state and future vision for the division and then making sure it aligns with company goal.
Worked with Data Management Systems such as Clindex, TeleForm, Medidata Rave, Veeva Vault eTMF, Veeva Align.
Performed extensive vendor assessments and worked closely with third partybusinessconsultants.
Ensured compliance with company SOPs, working instructions and project specific guidelines are in accordance with FDA, HIPPA, Federal and other local regulatory requirements
Supported SAS for clinical trial analysis and reporting.
Report program performance metrics to the organization through key performance indicators.
Worked directly with software engineers to ensure clear communications on requirements and defect reports

Confidential, Gaithersburg, MD

Enterprise Solution Analyst

Responsibilities:

Identified problem areas and provided corrective actions.
Managed project development and delivery of enterprise architecture.
Worked with technical team to develop maintainable and reusable architectures.
Evaluated existing architectures and recommended improvements
Performed Gap analysis, requirements gathering for enhancements to existing systems and processes
Resolving problems with information management by effective use of software and other information management resources.
Advising staff in other departments on the management of their records and information.
Advising on and implementing new records management policies and classification systems.
Overseeing the management of electronic and/or paper-based information.
Commitment to professional development.

Confidential, Jacksonville, FL

Business Systems Analyst

Responsibilities:

Drafted BSA/AML Policies/Procedures; wrote BRDs, Functional Requirement documents and drafted/executed test plans.
Documented retail deposit-related know your customer (KYC) processes and procedures, identification/disposition of higher risk customers, and maintained within system the list of the deposits of high-risk customers.
Created the data mapping from the transactional data to the Reporting tool.
Interacted with SME's (subject matter experts) of different divisions and followed a business analysis and design methodology around the agile (scrum) methodology.