Agile It Ba/network Deployment Coordinator Resume
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Houston, TexaS
SUMMARY
- IT Professional wif 10+ years of experience in teh oil and gas industry.
- Worked as an Agile IT Business Analyst, a Functional Business Analyst, an IT Network Deployment Coordinator, and a Scrum Master while applying teh Waterfall and Agile methodology.
TECHNICAL SKILLS
- Data Analysis
- IT Business Analysis
- Team Leadership
- IT Deployment Coordination
- Customer Service
- Scrum
- Agile Development
- MSOffice 365SAFe
- Scrum Master
- Synergy Ticketing Sys
- Microsoft ADO
- WebEx Vantive
- MS Teams.
- Video Conf
- Systems NetIQ
- SQL
- Vmware
- LANDesk
PROFESSIONAL EXPERIENCE
Agile IT BA/Network Deployment Coordinator
Confidential, Houston, Texas
Responsibilities:
- Forecasted, tracked, planed, and coordinated hardware deployment for various business unit network sites such as Enterprise, Products, and Pipeline & Power. On site and remote work.
- Managed and lead multiple concurrent deployments of large and small sites to upgrade teh data circuits to improve network connectivity and response.
Functional IT Business Analyst
Confidential, Houston, Texas
Responsibilities:
- Provided 1st Level Support for 57 ETC IDE Rooms (Video Conference Rooms.)
- Provided support coordinating teh IT Deployment Upgrade Schedule for ETC Video Conference Room upgrades, coordinated teh “Acceptance User Testing”, and review vender billing invoices.
Business Analyst
Confidential, Houston, Texas
Responsibilities:
- Coordinated meetings, work wif teh application vendor, and end user to resolve application functionality issues, installing application patches, new installations, upgrades, and user training.
- Researched applications and application vendors for inventory documentation.
Application Analyst
Confidential, Houston, Texas
Responsibilities:
- Provided support working wif application vendors and end users to resolve application functionality issues, installing application patches, new installations, upgrades, and user training.
- Researched application ownership via phone, email, in person, and create detailed records.
Applications Systems Analyst
Confidential, Houston, Texas
Responsibilities:
- Provided support working wif application vendors and end users to resolve application functionality issues, installing application patches, new installations, upgrades, and user training.
- Provided daily project status reports to assist management wif teh project workflow status.