We provide IT Staff Augmentation Services!

Business Analyst Resume

5.00/5 (Submit Your Rating)

NY

Hire Now

SUMMARY

  • CertifiedSalesforceAdmin & Certified Platform developerwith good knowledge in implementing, customizing and maintainingSalesforcesolutions.
  • Expertise in SFDC Development using Lightning Application, Good knowledge in designing of custom objects, custom fields, custom page layouts, workflows, dependent pick lists, and role - based page layouts, work flow alerts, validation rules, approval processes, custom reports, custom tabs, report folders, record types, formula fields and email generation.
  • Ability to write Apex Classes, Apex Triggers, developing Visual Force pages using standard, custom and extension controllers.
  • Familiar in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, e-mail services, Workflows, Reports, Dashboards, Approvals and Tasks.
  • Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy
  • Experienced working withsalesforce.com sandbox and production environments, also with Eclipse IDE Force.com Plug-in environments.
  • Detail-oriented energetic team player, motivated with multi-tasking capabilities, problem solver, and hands-on leader with exceptional presentation and client/customer relation skills
  • Understands all aspects ofSalesforceconfiguration and technical/functional capabilities, including all changes and potential system implications related to theSalesforcerelease upgrades
  • Experienced withSalesforceService Cloud and Experience with Agile Development methodology.
  • Understand Sandbox architecture andSalesforceapplication release management.
  • Good understanding of Project life cycle and Development methodologies.
  • Used eclipse as IDE.
  • Good understanding of agile tools (JIRA, bit bucket ).

PROFESSIONAL EXPERIENCE

Confidential, NY

Business Analyst

Responsibilities:

  • Interacted with various business team members to gather the requirements and documented the requirements.
  • Created Custom Objects and fields for transactional and contractual information.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Customized tabs for different business user’s groups and business centers.
  • Created the workflows for automated lead routing, lead escalation, alerts and action items.
  • Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes
  • Worked with the user group for requirement gathering throughout the planning.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilizeSalesforceas a sales tool and configured various Reports and for different user profiles.
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
  • Used field level security along with page layouts to manage access to certain fields.
  • Used Force.comdevelopertoolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
  • Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.
  • Involved in Unit Testing, for the customizations and developments.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing

Confidential

Business Analyst

Responsibilities:

  • Created and Customized Custom Objects, Visual Force pages, custom fields and adding help text to standard and custom fields. Customize page layouts, assignment based on profiles/record types.
  • Created various profiles and configured the permissions based on the organizational hierarchy requirements.
  • Added custom fields and validations to new and existing objects and added custom functionality using custom controllers and custom extensions.
  • Customized tabs for different business user’s groups and business centers.
  • Created the workflows for automated lead routing, lead escalation, alerts and action items.
  • Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
  • Created the workflows and Reports.
  • Designed, setup and maintained Salesforce standard objects, custom objects and junction objects, while also structuring user roles, security profiles and workflow rules.
  • Ensured data integrity through the appropriate use of de-duping, loading and exporting tools, for bulk of data using Data Loader.
  • Created and updated users, reports and dashboards to track pipeline/stages for management visibility.
  • Managed ongoing support request and administrative needs of users

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship