OBJECTIVE:

Seeking a challenging position to attain my goal of an accomplished I.T professional, by integrating all my talents and expose them for the development of the organization.

SUMMARY:

• 5 years of experience in Information Technology, Financial Services, Telecom industries with emphasis on Business Requirements Management and Quality Assurance of application software.
• Experience initiating and leading projects by coordinating with various team members including
• Program Manager, Project Manager, Business Analyst, IT PM, Designers, Technical lead, CATO ASE and UAT team.
• Expertise in defining business processes and system analysis, coordinating and implementing
• solutions and acting as liaison between business partners and technical areas seeking a challenging position.
• Comprehensive knowledge of Software Development Life Cycle SDLC , having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing.
• Extensive experience in diverse and home grown methodologies such as Waterfall, Agile and RD
• System Development Life Cycle process.
• Proficient in creating Use Case diagrams, Sequence diagrams, Collaboration diagrams, Activity diagrams, Class diagrams, and Mapping Documents.
• Adept at creating and transforming business requirements into functional requirements and designing business models using UML diagrams.
• Experience working with business users, SME's as well as senior management.
• Strong knowledge of documenting workflows and results of business analysis and obtaining sign-off from client on specifications.
• Strong analytical and problem solving skills. Ability to work in both structured and unstructured environments.
• Excellent Business writing skills in writing Business Requirements Document BRD , Use Case
• Specifications, Functional Specifications Design FSD , Systems Design Specification SDS , Systems Requirements Specification SRS .
• Experience in conducting GAP analysis, User Acceptance Testing UAT , SWOT analysis, Cost benefit analysis and ROI analysis.
• Head System Integrator SI partnership management with companies such as Intel, IBM Global Service and TCS TATA Consultancy Service
• Experience in managing the Hardware Partner Program with companies like Motorola, Wavetrend, Alien, etc.
• Experience in Business Development for AIDC solutions in domestic market by managing entire sales cycle - Lead generation to proposal generation to closure and realization of sales revenue
• Expertise in developing and managing long term Business relationships with customers and vendors across various sectors.

TECHNICAL SKILLS

• Programming languages: HTML, CSS, JAVASCRIPT, VBSCRIPT, XML, C, C , JAVA,SQL
• Operating systems: Windows XP/8, Unix, MAC
• Applications: MS Office, Linux,Unix, Eclipse, Visual Studio, MATLAB
• MS Sharepoint and MS Project Server 2013, MS Project 2013

EXPERIENCE

Confidential

Business Systems Analyst

Working as a Business Systems Analyst in Project Made Easy Inc. in Sharepoint, Project Server and Project 2013

Confidential

• Provide pre and post implementation support for Project Server 2010, 2013
• Interacting with clients to understand their requirements well.
• Administration of SharePoint Online and SharePoint 2013 On-Premises
• Designed and created mockup for custom reports to support management visibility into project schedule and resources
• Created views in Project Server PWA based on client requirements
• Created views in Project Professional based on client requirements
• Documented Project Server configuration for clients
• Added/Removed resources from project server
• Updated Project Server security based on requirements
• Manual testing to check the functionality of the client site

Project 2

Confidential

• Changed Project Calendars based on requirements
• Working with clients to configure documents
• Monitor Project Server queue on Project Server
• Have made changes to the Holiday schedules, timesheets, tasks, etc. for CEG
• Have performed System Configurations
• Assisted in coordinating several projects
• Prepared training material to show how to use project professional 2013 with SharePoint 2013 or SharePoint Online
• Provide pre and post implementation support for Project Server 2010, 2013
• Administration of SharePoint Online and SharePoint 2013 On-Premises
• Designed and created mockup for custom reports to support management visibility into project schedule and resources
• Created views in Project Server PWA based on client requirements
• Created views in Project Professional based on client requirements
• Documented Project Server configuration for clients
• Added/Removed resources from project server
• Updated Project Server security based on requirements

Project 3

Confidential

• Have created content types, views and pages with different we-part properties
• Assisted in coordinating several projects and prepared training materials to show how to use project professional 2013 with SharePoint 2013 or SharePoint Online
• Administration of SharePoint Online and SharePoint 2013 On-Premises
• Designed and created mockup for custom reports to support management visibility into project schedule and resources
• Created views in Project Server PWA based on client requirements
• Have interacted with clients to create training materials and workflows
• Created views in Project Professional based on client requirements
• Documented Project Server configuration for clients
• Added/Removed resources from project server

Confidential

Role: Business Analyst

Responsibilities

• Initiated and led projects across various business areas in AT T and across various methodologies like Waterfall, Agile and Rapid Deployment.
• Coordinated with various team members during the project lifecycle including Program Manager, Project Manager, Roadmap manager, Business Analyst, IT PM, Designers, Technical lead, CATO ASE and UAT Reporting team.
• Led solution approach, scope identification, scope definition, and profitability analysis as a SME Online User Profile before the commencement of a project.
• Conducted research work in conjunction with various cross functional teams like Analytical, Sustainment, Marketing, Customer Service, and Sales to identify the key issues pain points on specific business areas.
• Led JAD sessions, brainstorming, questionnaires, and storyboarding techniques to drive ideation.
• Worked in conjunction with the Usability team to design survey questionnaire and conduct card sort methodologies to analyze customer experience.
• Prepared project reports for management and assisted project managers in the development of weekly and monthly status reports, documented process flows, policies and procedures.
• Prepared various documents like business case, scope document, and business requirement document.
• Assisted Business Analysts to draft the functional requirements document, feature sets and user stories.
• Provided Solutions to address key business issues/requirements.
• Addressed the questions of all the stakeholders regarding the project requirements.
• Conducted UAT to ensure the solution implemented is in sync with the business requirements.
• Worked with the designers to finalize the wireframes an ensured that they match the requirements.
• Participated in the project sizing/estimation process in order to make sure the project is sized appropriately from various aspects like BA effort, IA effort, Content writer effort, development effort, etc.
• Led Rapid Deployment RD projects by performing various tasks like: creating the scope document, presenting it for sizing and release planning, creating a JIRA ticket to track the progress of the RD, tracking the project.
• Suggested measures and recommendations to improve the current application performance.
• Presented Business Use Cases Models, Use Cases and Vision Document to various stakeholders including top management development team.

Confidential

Business Analyst

Responsibilities:

• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues, and come to an agreement quickly
• Created use cases, activity diagrams, state chart diagrams, sequence diagrams, and collaboration diagrams using Rational Rose to clearly define the data process model, and the business process model
• Interacted with Business Users to generate and review business test cases to upgrade User Interface system
• Participated in the process of preparing verification master plan to clearly and concisely describe the company's philosophy, expectations, and approach
• Followed top down leveled technique for building the Business Process Models
• Worked with stakeholders for bug management and bug triaging Created business process models.
• Created WBS, negotiated Triple Constraints, and wrote RFP
• Prepared use cases and functional specifications to enable design and solution
• Utilized Requisite Pro for preparing the Business requirements document
• Gathered and documented business requirements by conducting interviews and via focus groups
• Implemented and monitored Individual Development Plans focusing on total performance summary, such as equities, Russell 3000 growth index, historical performance for both quality and productivity
• Validated technical designs created by developers against functional specifications
• Monitored client expectations through client involvement and communication throughout the lifecycle of the project educated clients and stakeholders on the benefits and risks associated with the project
• Created Documentation for future use by the Training and Help Desk teams