SUMMARY

• Over all 8 year’s industry experience as Business Analyst with good understanding of Finance domain and Health Domain Business Analysis.
• Experience in all phases of SDLC like Requirement Analysis, Implementation and Maintenance and Good experience with Agile/Scrum and Waterfall.
• Proven experience as an IT Planning Analyst.
• Proficient in Business writing skills in writing project documentation such as Business Requirement Document (BRD), Functional Requirement Document (FRD) and Use Case Specifications.
• Skilled at performing Risk analysis,GAPanalysis andCost - Benefitanalysis to better understand the mechanics of the existing & proposed systems.
• Hands on experience with conducting Daily Scrum meeting, Planning Sessions, Backlog updates, writing and maintaining User Stories.
• Experience in creating Unified Modeling language (UML) diagrams to identify user system interaction including Data flow diagram, wireframes/mockup, use case diagrams and activity diagrams to analyze the UI design/requirements with other team members/business users.
• Participated in Sprint Planning and Sprint review meetings for finalizing the Sprint Backlogs and Verifying the sprint outputs respectively.
• Experience in preparing Project Schedules, Project plans, Product roadmap, establishing milestones and creating Work Breakdown Structure (WBS).
• Proficient in tracking and managing the Requirements using Requirement Traceability Matrix in HP Quality Center and controlling numerous artifacts produced by the teams across the deliverables for a project.
• Worked with leading industry tools like JIRA, MS Office and MS Project to develop various project deliverables.
• Experience in leading successful JAD sessions for performing GAP Analysis, deriving functional/non-functional requirements and document decisions on the future state of the systems and processes.
• Proficient in reviewing/reporting, tracking & maintaining defects with high level of detail, accuracy and informative recreation steps using HP ALM.
• Track and maintain Stakeholder requested enhancements and changes using SharePoint.
• Hands on experience in design, management and visualization of databases using MySQL and SQL server.

TECHNICAL SKILLS

Primary Skills: Business Analysis and Design, JAD/JAR Sessions, UML Modeling. Tableau, Power BI, SWOT Analysis, Root Cause, SDLC

Languages: R, My SQL

Databases: Microsoft Access, Fiddle, Oracle 9g, Test Director, HP ALM, MS Visio, Rational Rose, LoadRunner

Tools: Rational Requisite Pro, MS Visio, Project, Word, Excel, PowerPoint, JIRA, Balsamiq.

Project Methodologies: Waterfall, Agile/Scrum, UML, SAFe. RACI Matrix, HP Quality Centre, Cost/benefit Analysis, GAP analysis, Risk Analysis, Rational Clear Quest

PROFESSIONAL EXPERIENCE

Confidential, ADA, MI

Sr. Business System Analyst

Responsibilities:

• Utilized Scrum in Agile Methodology to configure, develop process, standards and procedures.
• Involved in Sprint planning meetings to prioritize backlogs for design and development and participated in Sprint review and retrospective meetings to identify gaps in project and address them in subsequent sprint cycles.
• Created defect tracking using JIRA and reviewed them in subsequent iterations of the application development process.
• Design efficient IT systems to meet business and technology needs.
• Was involved in requirements analysis, system design, organize data mapping into SAP.
• Performed Good Gap Analysis between different client channels identifying the functional gap between AS-IS and TO-BE processes.
• Responsible for defining the Business Stories and acceptance criteria for each scrum sprint and leading the scrum meetings and Responsible for project plan creation using MS project.
• Worked on Tableau to publish and share the reports with the business users.
• Good skills in facilitating Joint Application Development (JAD) for Requirement Elicitation and maintaining requirements from Inception through Construction phase.
• Worked extensively on SQL queries to extract data from the database for validation purpose.
• Maintained theRACI matrixthroughout the project cycles to assign tasks and establish accountability.
• Utilized SharePoint to manage team website for document collaboration, authorizations and deliverables management.
• Performed feasibility studies and cost / benefit analysis and recommended effective cloud solutions, working together with enterprise architects.
• Used MS Office extensively (Word, Excel, PowerPoint) for analysis, presentation and documentation throughout the project.
• Organized weekly Project Status and Task Review meetings.

Confidential, Branchburg, NJ

Sr. Healthcare Business Analyst

Responsibilities:

• Worked on Agile Scrum methodology for defining epics, creating user stories, defining UI Validations and Business Rules.
• Facilitated JAD sessions with management, users and other stakeholders to define the project scope and requirements in the form of Business Requirement Documents (BRDs).
• Managed day-to-day project activities and coordinate tasks with other teams through the Scrum meetings.
• Used Tableau and designed various charts and tables for data analysis by creating various analytical dashboards to showcase the data to managers.
• Interacted with the business users and worked close with them to understand their business needs and opportunities.
• Involved in entire project development lifecycle starting from elicitation of business requirements to the client delivery.
• Prepared GAP Analysis Document to display current and futurebusiness process with MS Visio.
• Used JIRA for requirements management and traceability among requirements, uses cases, business rules and test cases.
• Created Screen mock-ups to elicit new requirements and align them around project scope using MS Visio.
• Involved in reviewing test plans, test cases and test scripts for different modules in the application according to the Business Requirement Documentation.
• Subject matter expert for Enterprise Change and Release Management responsible for the development of process guides, flowcharts and help documents to assist 8,000 users migrating from HP Service Desk to HP Service Manager
• Fine-tuned SQL Queries for enhancing efficiency and performance.

Confidential, Albany, New York

Sr. Business Analyst

Responsibilities:

• Developed business process models in Waterfall to document existing and future business processes.
• CreatedUse cases, activity report, logical components and deployment views to extract business process flows and workflows involved in the project and Carried out defect tracking usingHP ALM.
• Assisted in creating Requirement Traceability Matrix by linking test cases to their corresponding requirements.
• Worked on Tableau to generate reports and visualizations.
• Involved in Daily Meetings and weekly Team Meetings, meetings with the clients, testing team and project managers.
• Analysed the Initial Operational Risk Rankings and conducted the GAP analysis between the required and provided control self-assessments.
• Performed risk assessments and root cause analysis of identified issues to define and recommend appropriate process improvements and/or controls.
• Documented Requirements and reviewed Test Plan, Test Cases, Defects and Change Controls in HP Quality Center.
• Incident Management Release Management Service Operation
• Involved in developing UML diagrams such as Use Case diagrams, Class diagrams, andSequence diagramsusingMS Visio.
• Worked on development of SQL queries and stored procedures on MySQL.
• Understood the business requirements and mapped them into functional and technical requirements.
• Gathered requirements by conducting interviews and meetings with all the teams.
• Prepared monthlyStatus Reportsfor Enhancement Requests to the project team that was used in efficient tracking and monitoring of open issues of the project.

Confidential

Business Analyst

Responsibilities:

• Worked actively in all phases of the Software Testing Life Cycle, including Analyzing, Designing, Executing, Documenting and Closure.
• Attended meetings with the Business Analysts, Developers and Project Managers to understand the requirements and identify test scenario and generate respective positive and negative test cases.
• Documented detailed test cases and expected results in HP ALM and traced the test cases to the functional requirements.
• Performed Sanity and Smoke Testing of the application manually after each build.
• Worked in the Agile-Scrum environment and was actively involved in all the scrum ceremonies - Sprint Planning, Daily Scrum, Sprint Review and Retrospective meetings.
• Assisted in User Acceptance Testing.
• Helped QA lead in tracking test project using JIRA.
• Involved in the User Acceptance Testing (UAT) Team to develop test scenario and test cases based on the end user’s point of view, executed testing process to ensure both the core function and user experience of the updated features were met with expectation.
• Performed Regression Testing, Functionality Testing on various modules to check whether the software was in-compliance with the Functional Requirement Document (FRD).
• Carried out data cleansing, profiling and filtering throughout the ETL process while constantly making sure the ETL pipeline is being updated.
• Utilized Tableau server to publish and share the reports with business users and Implemented data blending to blend related data from different data sources