SUMMARY

• A Business Analyst with 5+ years experience including an understanding of Business Process Flows, Case Tools, and Business Analysis.
• Experienced in full life cycle system development, from requirements gathering and business case development to rollout and maintenance.
• Worked with project teams and information architects to develop business process models.
• Generated models to depict business processes and information flows.
• Provided production assistance after project implementation.
• Experience working with business users to analyze and document business requirements and system functional specifications.
• Credit Card, Retail Banking, Investment Banking, Mortgage, MBS.
• Experience in Secondary Mortgage Market, Mortgage Backed Securities, Debt Securities.
• Risk Analysis, Securities and their valuation, Asset Management - risks and returns.
• Very strong knowledge of UML, RUP, RequisitePro, and Clearcase.
• Strong knowledge of Use Cases, Sequence Diagrams, Collaboration Diagrams, Activity Diagrams, and Class Diagrams.
• Excellent Team player to work in conjunction with other testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects.
• Solid business, communication, and presentation skills. Adept Confidential creating, editing, and coordinating extensive communication networks (facilitation of joint application design (JAD) sessions and interviews, written correspondence, reports, implementation requirements, project status reports, oral presentations and email), to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.
• Strong knowledge of Business Intelligence, Data Warehousing and Business Architecture.

TECHNICAL SKILLS

Languages: C, C++

Operating System: Windows 95/98, NT, 2000, XP, UNIX, DOS and Sun Solaris

ETL Tools: Informatica, Crystal, Data Stage

Tools: Rational Rose, RUP, MS Office, MS Project, MS FrontpageVisio, SODA, Doors, Clearquest, Clearcase, Erwin

Hardware: SUN Ultra 10S Server, IBM Server’s, all branded & assembled PC’s

Reporting Tools: Crystal Reports, Microstrategy

Database: Oracle, Oracle Financials, MS Access, SQL 2000, PL/SQLSQL*PLUS

PROFESSIONAL EXPERIENCE

Confidential, Edison, NJ

Business Analyst

Responsibilities:

• Worked with the business team to collect the business reporting, reporting standards, security and service level requirements and documented them using RequisitePro.
• Co-authored business requirements document with project teams. Extracted, discussed, and refined business requirements from business users and team members.
• Co-authored functional requirements documents by interacting with development personnel’s.
• Conducted user interviews, gathered requirements, and analyzed the requirements using Visio, Requisite pro.
• Used the different types of views in Requisite Pro e.g. Attribute matrix, to display requirements of a specified type.
• Prepared detailed design documents to translate business process effectively for developers and product managers using MS Visio.
• Conducted status report meetings with the business and the IR team on a weekly basis.
• Assisted project managers with the development of project schedules. Developed requirements and preliminary design for client applications. Performed analysis and design projects using a systems development methodology. Worked with all levels of client staff in solution definition.
• Conducted technical review sessions and facilitated other project meetings as required.
• Worked with project management to analyze change requests to determine what is being requested and programming required. Duplicates reported problems as needed to clarify actual system deficiencies.
• Coordinated with technical lead and project manager to finalize the DASD model and the data model.
• Extensively used Informatica for transformation and mapping in ETL process.
• Participated in the logical and physical design sessions and developed design documents.
• Worked closely with other groups to resolve the issues preventing alignment on milestones, resources and deliverables.
• Documented test cases during requirements, analysis and design phases.
• Assisted in system and user acceptance testing, performed client presentations.
• Submitted change requests and worked with change request records in Clearquest.
• Participated in entering, tracking system defects in Rational ClearQuest.
• Met with stakeholders and users to review / manage expectations and identify opportunities to improve ROI.
• Met with developers daily to identify problems or issues. Communicated with project management for issues pertaining to there attention.

Confidential, Horsham, PA

Senior Business Analyst

Responsibilities:

• Worked as a Business Analyst to support the re-design of the Mortgage Asset Management System.
• Participated in the research and development of business opportunities and ideas within the scope of the project.
• Contributed to the definition of scope, preparation of work plans and definition of business requirements.
• Worked with major business areas including customer service, escrow and reserve administration, collateral inspection and monitoring, purchase acquisitions.
• Reviewed and assessed information gathered, defined key facts and issues, identified potential problems and facilitated problem resolution.
• Identify data elements from the source systems, performed data analysis to come up with data cleansing and integration rules for the ETL process.
• Extensively used Date Stage for transformation and mapping in ETL process.
• Facilitated and managed meeting sessions with committee of SMEs from various business areas including Mortgage Servicing, Loan Monitoring and Asset Management.
• Conducted interviews with key business users to collect requirements and business process information.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Developed business requirement specification documents as well as high-level project plan.
• Designed and developed project document templates based on SDLC methodology.
• Comprehensively performed requirement gathering for enterprise reporting system-using RequisitePro.
• Established a business analysis methodology around the RUP (Rational Unified Process).
• Designed and developed all Use Cases and UML models using Rational.
• Helped the testing team documenting the system requirements and testing system development.
• Designed and implemented basic SQL queries for QA testing and report / data validation.
• Set up definitions and process for test phases including Product test, integration test, system test and user acceptance test (UAT).
• Developing strategic partnerships with the business unit to develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams.
• Used Doors to understand the impact of changing a requirement and decide whether to include it in the current project and to define the traceability across the entire project lifecycle.
• Trained various users on Doors, which enabled them to submit, review and approve changes within the document.
• Functioned as the primary liaison between the business line, operations, and technical areas throughout the project cycle.
• Analyzed research on operational procedures and methods and recommended changes for improvement, with an emphasis on automation and efficiency.
• Prepared project reports for management and others, assisted project managers in the development of weekly and monthly status reports, documented process flows, policies and procedures.
• Maintained the day-to-day ClearCase environment, including monitoring all system logs for errors, responding to reported issues.
• Learnt, administered and taught Rational ClearCase and ClearQuest as well as provided support and training to the department.
• Conducted benchmarking activities to identify best practices.
• Developed training materials and executed training.
• As necessary, assisted with the process of identifying and recommending vendors and assisted with the vendor relationships.

Confidential, Charlotte, NC

Business Analyst

Responsibilities:

• Was responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans.
• Worked with production staff to identify and map detailed current processes, identify gaps and failure points, perform root cause analysis and develop functional requirements that supported overall strategy, goals and objectives.
• For complex projects, acted as liaison between IT and business clients to accomplish credit card application enhancements and production bug fixes in support of company objectives.
• Conducted user interviews, gathered requirements and analyzed the requirements using Rational Rose Requisite Pro - RUP.
• Identified, researched, investigated, analyzed, defined and documented business processes.
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements.
• Assisted with user testing of systems, developed and maintained quality procedures and ensured that appropriate documentation was in place.
• Responsible for identifying and documenting business rules, created detailed Use Cases and conducted User Acceptance Testing. Developed the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Using detailed knowledge of application features and functions, assessed scope and impact of business needs throughout analysis and completion of all enhancement specifications.
• Acted as a resource in understanding how IS systems carried out business functions and assisted in ensuring timely and effective implementation.
• Developed timelines for project delivery, and managed projects and resources to successful completion.
• Assisted in development of training materials for new technology and process improvement.
• Was responsible for all project documentations and served as a liaison between the business team and the project team by assisting in identifying, understanding, and documenting their business needs.
• Participated in the identification, understanding and documentation of business requirements, including the applications capable of supporting those requirements.
• Collected and documented business processes as well as business rules.
• Collaborated with development architect to develop both high-level and detailed application architecture to meet the business needs.
• Participated in the logical and physical design sessions and developed design documents.
• Assisted the Project Manager in setting realistic project expectations, in evaluating the impact of changes on the organization and plans accordingly, and conducted project related presentations.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost effective and met business requirements.

Confidential, Dallas,Tx

Business Analyst

Responsibilities:

• Coordinated regular business requirement meetings with business users.
• Performed requirements analysis and delivered final requirement documents.
• Functioned as the liaison between business community and project team.
• Worked with PM to decide on project approach as well as project plan.
• Developed front-end functional specification documents based on reporting requirements.
• Worked with technical architect to deliver the functional design specification documents.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams and OOD using UML.
• Developed test scenarios and implemented test plan, providing key input in working with users in defining project and system requirements.