- Currently working as a business consultant.
- 6.5 plus years of Insurance domain experience.
- 3 years of techno-functional role.
- Strong problem solving and analytical skills.
- Strong written and verbal communication skills.
- Onshore lead IT business analyst for the internet applications of a leading Auto and Home insurance client in US - The Hartford. Gatekeeper for functional changes to the internet IT system.
- Application BA expert.
- Played key role in delivering major projects including the following -
- Online Home Quote system
- Customer Service Center application
- Marketing campaign code management
- Mobile Service Center
- Online Auto Coverage Advisor
- Click to Chat and Click to Call
- Award recognition from the client partners.
- Responsibilities include -
- Business analysis and need creation.
- Business requirements gathering.
- Single point of contact.
- Project managing moderate enhancement work >50 and