Online Services Business Analyst Resume

SUMMARY:

A driven professional with a multi - faceted skill-set seeking a full-time employment opportunity offering a high potential for professional growth and development.

SKILLS:

Excellent interpersonal skills, an active listener, an analytical and critical thinker, experience in programming with Java, experience with Waterfall, Agile, Kanban, and Scrum thinking frameworks, likes working in teams, able to work alone, and an adept user of Microsoft Office programs.

PROFESSIONAL EXPERIENCE:

Confidential

Online Services Business Analyst

Responsibilities:

Designs, documents, creates, updates, and supports internal online systems
Performs manual testing practices on new and upcoming system implementations, in multiple environments, from development to production
Practices extensive regression testing on existing internal systems to ensure continued existing system functionality
Communicates extensively with executive management, development staff, and project stakeholders to identify working solutions that are technologically feasible, in line with market trends, and fundamentally desirable
Works effectively with a team of other analysts simultaneously on multiple projects to quickly implement new and attractive features to the institution’s various electronic channels

Confidential

Mortgage Loan Officer

Responsibilities:

Evaluated and processed internet and phone mortgage applications for the membership from initial submission of application to closing
Analyzed financial risk to the Credit Union for each processed mortgage loan
Made decisions to approve or deny mortgage loan applications and communicated those decisions to applying members
Maintained a personal, multiple-account filing system for in-process and soon-to-be closing mortgages and mortgage pre-qualifications

Confidential

Personal Loan Officer

Responsibilities:

Quoted members for individual Life Insurance Policies and Personal Line Policies
Helped members analyze Escrow Analyses, year-end tax documents, and rate changes with their existing lending products
Submitted and approved (or denied) loan applications based on information from the credit bureau, Equifax’s, consumer credit files and on institution-specific income guidelines
Assisted in mentoring and training new employees

Confidential

Financial Services Representative

Responsibilities:

Served an average of 80-100 members each day by telephone to solve an array of financial needs including but not limited to:
Processing debit card authorization releases, Salary Advance Loan Advances, and loan and credit card payments
Explaining organizational rationale behind policies, fees, and internal system functions

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship