Lead Business System Analyst Resume

SUMMARY

SAP Solutions and Technology Lead with a track record of leadership and success in driving global projects with multi - vendor engagement on complex landscapes. Experienced in working with project teams in building and re ning the SAP architecture, and provide reliable, scalable and sustainable solutions.
SAP Certified Consultant (materials management) with 17 years of Corporate Experience which comprise of Cross-Industry experience in SAP Consulting and Supply Chain Operations.
Worked on 10 projects: 4 e2e, 2 roll-outs, 1 upgrade, 3 support and enhancements.
SAP Projects Industry types: Automotive, Chemical and Telecom.
Experience of working with key Global clients with Multi-Cultural background like Nokia Siemens Networks, Sun Chemical, Daimler Trucks.
Experienced in overseas client facing roles which includes interacting with business process owners to perform requirement analysis, generate technical & functional speci cations and provide resource estimates.
Consulting responsibilities includes Business process mapping, System configuration, Integration testing, user training, data conversion and validation.
In-depth noledge of end-to-end business processes related to Supply Chain and technology integration.
Experience in optimizing business processes by implementing enhancements/new functionalities.
Skilled in Con guring key area in SAP Materials Management including Master Data, Pricing, Purchasing, inventory management, account determination etc.
Experienced in complex integration projects involving multiple legacy applications (Web, Mainframe, Client, and Server).
Experienced user of design and quality assurance tools like MS Visio, MS Project, SAP Solution Manager, HPQC, Remedy.
Involvement in presales activities- Supporting in preparation of estimations and presentation deck w.r.t. possible solution and Organization’s capabilities.
Good exposure to Sales & Distribution, Financial Accounting and Warehouse Management Module.

PROFESSIONAL EXPERIENCE

Confidential

Lead Business System Analyst

Responsibilities:

Leading the Onsite/Offshore based Team for providing production support in SAP SD, MM functions with relevant interfaces.
The responsibilities cover Estimation, Design, Blueprinting, Configuration, Documentation and Implementation, Testing of Process Enhancements in SD, MM functions to meet respective Business Conditions.
The role covers Co-ordination with the team member & off-site team. It includes requirements gathering, analysis, design and documentation of the Functional Specs, review the same with Business Process Leads of the Customer, seeking their approval for various RICEF objects.
Supporting technical team to get the development completed and tested to ensure it meets the process requirements.
Accountable for timely resolution of Production support tickets of different severity levels, as per project SLA guidelines.
Monitoring the Ticket queue in Remedy (CISM) tool, work prioritization & assigning tickets to team members as per their Bandwidth.
Idoc monitoring and control.
Batch job monitoring and break-fixes.
Project Governance and QA Framework Reporting.
Train/Mentor Resources in the Team to build and maintain high quality of deliverables ensuring utmost client satisfaction.
Worked as senior functional analyst for implementation of the Project GLOBUS for aftermarket parts.
Created Mapping documents for SAP interfaces to Servegistics and Pricedex (Pricing software’s)
Designed custom reports for SAP materials related to Product pricing and contracts.
The Enterprise structure was designed to cover all business process scenarios, minimize Master Data Maintenance and provide future scalability
More TEMPthan 20 interfaces were designed and developed which were sending data to Globus system i.e. material master changes, 0 cost in sales orders, 0 cost in PO, missing purchase requisition, no PO creation etc. and these changes were sending request to third party system i.e. Globus
Mapped SAP interfaces to send costs data to Globus
Designs trigger points in SAP for zero cost / Zero points
At each stage of project “SAP workflow” was designed to handle all errors / exclusions i.e. cost request to Globus, contract received from Globus, cost data to pricing system (price dex), price receive from pricedex into paragon
Responsible for effective and efficient communication with stakeholders
Designed SAP workflow to send the error IDocs.
Responsible for creating reporting to display exceptions ASNs.

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