CAREER OBJECTIVE

• A personable, approachable, professional Project Analyst with extensive experience providing creative, conceptual, business solutions that enhance productivity, reduce training, drive sustained business performance and improve quality.

SUMMARY

• Over 10 years of experience in all the disciplines of the Software Development Life Cycle (SDLC) Initiation, Requirement gathering, Analysis, Testing and Implementation.
• Experience with delivering high Priority and high visibility projects with stringent timelines under Waterfall and Agile methodology.
• Solid Project Planning experience in both IT Development & Business Strategic Planning.
• In Depth Understanding of Project Management Professional (PMP) principles and PMO (Project Management Office) standards.
• In depth knowledge of Scope planning, schedule development and management, time management, stakeholder management, cost management, risk management and resource management.
• Experience with Project management/planning tools Primavera 6.2, Clarity PPM and MS Project.
• Experience in conducting Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Experience in conducting Joint Application Development (JAD) sessions with subject matter experts (SME’s), business groups, senior management and IT groups. in performing Feasibility and GAP Analysis.
• Extensive experience in gathering, analyzing and documenting requirements.
• Proficient and experienced in all phases of the STLC Test planning, Test Design, Test Execution, Defect Reporting & Tracking.
• Expertise in Understanding and Analyzing Test Requirements, Tracking changes and maintenance of RTM.
• Proficient in devising all the artifacts of testing such as Test Scenarios, Test Cases, Defect Reports and Test Summary Reports.
• Extensively used test management Tools like ALM, JIRA, Test Rail for supporting Test Management in an integrated environment.
• Extensive experience in Mobile testing on IOS and Android devices.
• Facilitated UAT with the stakeholders and the business users.
• Experience in Ad Hoc, Exploratory, Smoke/Sanity, Positive/Negative, UAT, Back End, Load, Regression, Compatibility, Functionality, Integration and System Testing.
• Designed and developed multiple Process Workflow Diagrams.
• Experience in Risks, issues and Dependencies Management.
• Ability to work under pressure with multitasking skills.
• Excellent project management and critical thinking skills
• Possess strong analytical and troubleshooting skills.

TECHNICAL SKILLS

Tools: MS Visio, MS Project, Project management Primavera 6.2, Clarity PPM, HP ALM, HP Service Manager, MS Outlook, MS Office suite, COGNOS Reports, QlikView ReportsHockey App, App center, Microsoft Visual Studio, XCode, Android Studio, PostmanPara soft, Cisco WebEx, Source Tree, GitLab, Git Flow, Charles Proxy, Prism, Volt, Kibana

SDLC Methodologies: Agile (Scrum, Kanban), Waterfall

Content Management Tools: SharePoint, Confluence, IBM Lotus Notes

Test Management Tools: ALM /Quality Centre, JIRA, Test Rail

PROFESSIONAL EXPERIENCE

Confidential, Colorado

Sr. Test Engineer

Responsibilities:

• Used Jira extensively to track stories, bugs and sub bugs for the features/Epics.
• Performed Mobile testing on various IOS & Android devices.
• Logged Test results, analyzed and prioritized defects using JIRA.
• Conducted Functional, Regression, Smoke, Acceptance Testing in QA and PROD Environments.
• Used Postman and Para soft for Backend/services validation and verify API responses.
• Facilitated working session for Triaging, troubleshooting and resolving issues and defects.
• Created filters in JIRA to track and generate reports using JQL.
• Developed and maintained Automation scripts using Confidential framework.
• Used source tree and Gitlab for accessing app code and validating application output using Simulators and Emulators.
• Used Microsoft app center for validating builds within the app and running automation tests.
• Used Charles Proxy to verify the API responses and verify the backend traffic.
• Created and maintained Test accounts repository.
• Validated the app for Accessibility compliance.
• Validated Analytics events within the app.

Environment: HP ALM, TestRail Jira, IOS, Android, Emulators, Simulators, Postman, Agile, MS Office, MS Outlook, Prism, Volt

Confidential, Atlanta, Georgia

Business Analyst/Sr. Project Manager

Responsibilities:

• Worked on end users documenting and understanding business requirements.
• Worked within our development team translating requirements into technical requirements.
• Created and managed project plans.
• Developed System / Application / Process documentation.
• Provided Weekly Status reports on the progress of the projects to the Stakeholders.
• Created and maintained long term overall Project Timelines and provided enhanced project analysis and funding needs.
• Prepared and managed overall master cost estimate and project control using Clarity PPM.
• Managed Resource assignments and resource allocations within Clarity.
• Managed all the key Milestones, Risk/Issues and Dependencies for the projects.
• Managed Report generation based on business needs on a recurring basis.
• Facilitated and Presented Project Analytics and standing to business owner/management.
• Created and executed Test plans, Test cases and Test scripts.
• Logged and analyzed defects/test results, tracked and prioritized defects using JIRA.

Environment: Clarity PPM, MS Project, HP Service Manager, MS Office, MS Outlook, MS Visio, SharePoint, HP ALM, JIRA

Confidential, Atlanta, Georgia

Business Analyst - Strategic Sourcing

Responsibilities:

• Involved in preparation of current state assessments.
• Design and developed Current state and Future state Process Workflows.
• Created department wise Visio workflows and supporting guidance documents for projects.
• Instrumental in writing the Processes and SOPs for the Strategic Sourcing Department.
• Involved in preparation of Feasibility & GAP Analysis (AS IS and TO BE).
• Conducted multiple JAD sessions with the Development teams to make sure all Business and Functional requirements are understood from a technical perspective.
• Gathered and Documented Business and Functional requirements.
• Created and maintained project artifacts within Project SharePoint repository.
• Created and maintained overall Project Timelines and provide enhanced project analysis and funding needs.
• Managed all the key Milestones and Risk/Issues and Dependencies for the projects.
• Developed User Manuals, Presentations and Training Manuals as per project specifications and timelines.
• Designed and developed multiple Process Workflow/Activity Diagrams using swim lines as per company’s policies.
• Participated in meetings with Product Owner, Confidential and Developers to understand the scope of testing.
• Developed and executed test cases, designed test scenarios for Functional, Integration and Regression testing.
• Performed compatibility testing with mobile devices and Tablets.
• Worked with business users in the execution of User acceptance Testing.
• Created User Acceptance testing (UAT) training manual for all end users.
• Used JIRA for logging the defects and tracking the stories through different KANBAN boards for different releases.
• Managed all risks and issues faced by the project and worked closely with the Management for the resolution.
• Helped program Manager with the PPF (Post Production Feedback Document) and closing documentation of the project.

Environment: MS Project, MS Office, MS Outlook, MS Visio, SharePoint, HP Service Manager

Confidential

IT Business Analyst - Planning Management

Responsibilities:

• Managed Resource assignments and resource allocations within Primavera.
• Managed all the key Milestones and internal and external dependencies for the project.
• Provided customized reports such as 3 weeks look ahead, project burn Report and financial analysis report.
• Managed high priority and high profile projects within Primavera P6 with huge teams and big budgets using critical path management.
• Helped project teams in Impact Assessment of the new standards and document them.
• Managed all aspects of project lifecycles Initiating, Planning, Requirements Gathering, Scheduling, Controlling, Documentation, Testing, Implementation and bringing to closure multiple high profile projects.
• Actively interacted with Business, Product Owners, Management, Development team and QAs to keep everyone on the same page on any given feature or requirement.
• Created multiple Timeline Roadmaps for the Project Sponsors giving break downs at each phase of the project with the cost break downs.
• With the help of Release Planning team, multiple check points were created for managing requirements changes/scope freeze and updated corresponding roadmaps to reflect the changes advised by the Change Advisory Board (CAB).
• Worked with all lines of Business ( Confidential ’s) to create and assist with their project artifacts.
• Created and maintained overall Project Timelines and provided enhance project analysis and funding needs.
• Ensured all the projects are within given scope, budget and time and meets customer expectations.
• Generated key Reports in Primavera and COGNOS.
• Monitor, track and update project progress to key stake holders.
• Ensured compliance with PMO office and adherence with industry best practices.
• Walked through RET (Risk estimating tool)/PAC (Project Artifacts Catalog) work analysis tool for Risk Estimation & Project Deliverables.
• Risk/Issues/Dependencies & Cross Project Dependencies Management.
• Used multiple Lotus Notes Database applications like Work Initiation Tool (WIT), SPP at the time of project activation to assist Project/Program Managers.
• Performed Earned Value Analysis, tracked SPI & CPI (Schedule & Cost Performance Index).
• Helped implementation team with production checkout issues.
• Helped create “Lesson Learned Document” after the implementation of the project for future reference covering all issues/risks faced by the project and what can be done to improve/expedite the process by interacting with key players (Leads) on the effort.
• Maintained all risks/issues related to the project in Lotus Notes.
• Helped with the closing of the project and finalizing all the approval packages.
• Assisted implementation coordinator in implementation/deployment tasks and documentations.
• Involved in creating use case diagrams, use case narratives, activity diagrams, class diagrams and collaboration diagrams using different UML modeling tools like MS Visio.
• Created and executed Test cases and Test scripts for multiple platforms.
• Worked closely with members of the SCRUM team to translate the customer’s business needs or Business Cases to a technical solution.
• Worked closely with SCRUM team to create test scripts and test cases to ensure coverage of all areas of the product/feature(s).
• Early identification and communication of risks related to assigned Projects.
• Managed Test Metrics and Documentation.

Environment: Primavera Project Management P6, MS Office Suite, MS Visio, MS Outlook, Strategic Planning, Critical Path Management, Lotus Notes, SharePoint, WIT, SPP, COGNOS Reports, QlikView Reports, RET/PAC.

Manager- Department Operations

Responsibilities:

• Involved in strategic planning, business analysis, and associate development leading to increased sales and profitability.
• Involved in Training/development, performance management, store operations, and supervision of the staff to achieve sales goals and customer experience through execution of sales strategy.
• Conducted quantitative and qualitative analysis including customer behavior and retail trends.
• Assisted with program development that supports timelines.
• Conducted in-depth, complex analysis ofretail operations/processes and related financial impact to maximize efficiency and cost savings benefits.
• Provided research, operational information, and strategy recommendations in support of long- and short-term strategic plans and business operations for process improvement initiatives.
• Assisted in managing outside vendors, maximizing system functionality, tracking reports for promotional activities, coordinating with various departments for business development initiatives, optimizing pricing strategies, and conducting promotional planning.
• Involved with project management activities such as project tracking, resource management, budget management, and progress reporting.
• Built and maintained strong working relationships with team members, vendors, and other departments involved in projects, provide leadership around needs analysis and documentation within the company, and prepared reports for upper management regarding project status.
• Documented business, technical, regulatory and other requirements throughout the life of projects to ensure traceability.
• Coordinated and collaborated with stakeholders to help translate requirements into workable business solutions.
• Collaborated with IT to help drive new system enhancements.
• Recommended and implemented process improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experience.
• Developed and maintained project and resource plans, and maintains quality and focus.
• Ensured Management and delivery of project tasks, deliverables, and milestones that are on time, on budget, within specification, and meet the agreed upon project scope.
• Organized and delivered program related communications as determined.
• Contributed to the development and execution of key process improvement initiatives.
• Responsible for collecting and analyzing performance data, developing business performance reports and analysis that support key decision making.
• Identified and reviewed new opportunities to maximize processes, efficiency, and productivity.
• Delivered process improvement and cost savings while ensuring quality, service, and productivity enhancements.
• Prepared and communicated results and recommendations to various levels of management.
• Prepared reports, training documents and PowerPoint presentations as required.

Environment: MS Project, MS Word, MS Excel, MS PowerPoint, MS Outlook, Lotus Notes.