Business Analyst Resume

SUMMARY:

Solution - driven Business Analyst and Pega Certified Business Architect with experience leading cross-functional teams in the planning, development, and delivery of process innovations driving the attainment of business goals.
Possess strong experience in Business Model Analysis, Process improvement, RequirementsAnalysis, Strategy Systems and Data Analysis. Seeking opportunities to transform company practices into innovative and cost-effective solutions leading to more efficient operations

TECHNICAL SKILLS:

Tools: PEGA 7.x/8.x, Jira, Trello, Rational Requisite Pro, Confluence, Rally, Tortoise SVN, IBM RAD, TOAD, RACI, ConnectWise, Bitbucket, Jenkins, HPQC, Wrike, PhoneGap, Lucidcharts, Big Query

Microsoft Suite: PowerPoint, Advanced Excel, Word, Project, Azure, SharePoint, Visio

Databases: MySQL, DB2, MS Access, SQLite

Languages: JAVA, JSON, XML, HTML5, CSS 3.0, JavaScript, SQL, UML

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

Business Analysis: Translated business user concepts and ideas into SMART user stories, business requirements, system requirements and functional requirements documents. Performed gap-analysis from the current state project metrics to determine success feasibility and ROI
Robotics Process Automation: Created automated processes for automatic case creation by using Pega RPA.
Data Analysis: Conducted research using focus groups on 3 different products and increased sales by 10% due to the findings
Process Modelling: Followed the BPM based methods to create Use Case Diagrams, Collaboration Diagrams and Class Diagrams and Activity Diagrams to realize actual system prototypes
Project Tracking: Meticulously monitored Sprints, Velocities, Burndown charts and generated JIRA issue reports to ensure timely release of product features. Facilitated Scrum and Kanban ceremonies to reduce time-to-market by 10%

Confidential

Project Management Analyst

Responsibilities:

Software Implementation: Reengineered and delivered consistent and strategic DevOps solutions utilizing existing technical resources for a SaaS based platform
Streamlining Deployments: Acted as liaison between the IT team and external customers, effectively communicating and by following continuous feedback approach throughout project lifecycles thus increasing deployment time by 30%
Stakeholder Engagement: Built and maintained relationships with reporting business users, vendors, and project resources to identify new business opportunities and benefits
Risk Analysis: Proactively identified primary and residual risks, dependencies, understand their impact to the project by performing quantitative risk analysis

Confidential

Software Consultant

Responsibilities:

PEGA Framework: Led and facilitated DCO sessions with impacted business unit SMEs to capture detailed project requirements. Expertly created Use Cases and Process Flow Maps for an impactful Project Planning and Business Operation
Process Optimization: Partnered with operations team to define a target operating model to optimize and streamline utility teams to perform continuous improvement for enterprise systems following ITIL methodology
Reporting: Prepared over 20 monthly, quarterly and ad-hoc reports; identified trends and recommended solutions to higher management to depict growth avenues
Release Planning: Prepared and standardized Product Roadmaps and Release Plans to improve Cycle Time
Project Automation: Designed advanced SQL queries, stored procedures, triggers, scripts to automate utilities

Confidential

Software Engineer

Responsibilities:

Code Implementation: Involved in the design and development of Front-end and Back-end using Advanced Java, HTML5, CSS3 and JavaScript
Mobile App Development: Independently created responsive, hybrid and scalable mobile app using cross platform framework (Phonegap), JSON, jQuery, SQLite
Performance Tuning: Wrote efficient code and refactored existing code anomalies of the application by building multipurpose utilities while following best coding practices to minimize the defect count by 25%
Quality Assurance: Performed User Acceptance Testing and made sure requirements are met as per business expectations. Assisted SQA team in System and Regression Testing to verify and validate 100% requirements

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship