SUMMARY

• An accomplished and results - oriented Business Analyst and QA Management Professional with over 15 years of visible achievements in Banking and Finance Services domain.
• Extensive knowledge in Coupa cloud-based modules like Source to Contract, Procure to Pay and Invoicing, Travel and Expense Management, Suppliers, Contracts and others
• Hands on experience in Oracle’s PeopleSoft modules like - eProcurement, Account Payable, Travel & Expense, Suppliers, User Management
• Experienced in all stage of Software Development Life Cycle (SDLC) beginning from initiation to definition to deployment and support
• Extensive knowledge in Software Testing Life Cycle (STLC) beginning from test planning to defects reporting
• Expertise in the review and documentation of system test plans, creating and executing requirements and reporting defects
• Good understanding of Software QA Processes, Defect Management, Test Planning, Status Reporting
• Proficiently used HP’s Application Lifecycle Management (ALM) tool to create Test Suites, to document and to associate requirements to the test cases and create traceability matrices for tracking and reporting defects
• Experience in Functional, Regression, Integration, Graphical User Interface (GUI) testing’s
• Experience in Test Design, Preparing Test Cases, Test Plans, Test Cases Execution and Defect Reporting
• Solid experience with integrations testing including ERP systems like PeopleSoft and Coupa
• Good working knowledge of SQL. Utilized it for back-end testing of different Data Bases including MS SQL 200, Oracle, various RDBMS (Relational Data Base Management Systems)
• Experience in System Integration Testing (SIT), User Acceptance Testing (UAT) and provided support during Production Acceptance Testing (PAT)
• Extensive experience in managing and working with onsite, offsite and overseas teams, preparing and running calls and meetings.
• Experience in multiple project activities such as test data requirements, project dependency, test environments, team residing at different regions.
• Excellent problem-solving skills with a strong technical background, good interpersonal skills and immense experience and Tester, Quick learner and excellent team player, ability to meet tight deadlines and work under pressure

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Analyst/QA Lead

Responsibilities:

• Worked with different CIBC LOB team and project stakeholders to understand their requirements and translate them into details requirements
• Work with the LOB Stakeholder to identify business cards templates, card styles, to document system and user interface requirements, data requirements
• Prepared Business Requirements Document (BRD), reviewed with each LOB stake holders to collect their feedback and obtained approvals
• Analyzed and gathered business cards templates from each LOB and finalized them and handed over the vendor for development
• Analyzed functional change requirements to ensure requirements are clear, precise, meaningful, measurable, and can be used for testing.
• Partnered with Program Management, Development team, Business Analysis team and developed test strategy for unique testing approach
• Defined the scope of the testing phases by creating Test Plan for the System Integration Testing and User Acceptance testing for different projects
• Analyzed daily Invoice Header Report from Coupa, filtered by Pending Action, Pending Approval and Rejected
• Connected with individual requester/current approver via Email/Skype or Phone call to walkthrough within Coupa, clarified reason for Pending Approval or Rejection to smooth approval of invoices
• Analyzed Print on Demand (POD) items procurement strategy and recommended a best approach to identify POD items within Coupa
• Prepared punchout requisitions involving number of test scenarios via Coupa tool and ensured PO Transmission to vendor for item producing, shipping and invoicing
• Monitored corresponding invoices from vendor with Coupa to ensure invoice details are matching with PO generated within Coupa

Confidential

Sr. QA Lead/Business Analyst

Responsibilities:

• Analyzed Master Data Load, Procure to Pay (P2P) and Travel and Expenses (T&E) business requirement(s) and arranged review meetings with business users, clarified gaps and questions
• Developed Test Strategy document to define testing approach for Source to Settle(S2S) project
• Developed and modified User Acceptance Testing (UAT) test plan outlining the UAT testing objectives, resources, test schedules, test estimations and test deliverables
• Created comprehensive integration test scenarios and test cases for Master Data Load interfaces to uncover hidden defects between PeopleSoft and Coupa ERP systems
• Scheduled multiple meetings with business users and consulting team to review test plan, test cases also to check intent and content of test cases are correct and accurate
• Uploaded UAT test cases in HP Application Lifecycle Management (ALM) a test management tool before start of UAT test execution
• Coordinated with consulting team and business users to ensure integrations up and running between PeopleSoft and Coupa for UAT testing
• Executed UAT test cases in HP Application Lifecycle Management (ALM) by providing screens/attachments to ensure expected results matches with actual results
• Performed Functional, Integration, Graphical User Interface (GUI) testing’s during test cases execution
• Designed, documented and executed maintaining procedure including system upgrades, patch management and system backs for Coupa application
• Identified and logged several critical defects during integrations testing and tracked them till closure
• Prepared and provided daily UAT test execution summary reports, communicating UAT daily status to project stake holders and established network to coordinate test activities
• Arranged daily call with business users to address any questions/comments on “How to” about Coupa
• Facilitated the Daily UAT Defect Triage meeting, contacts for daily defect calls to ensure priority resolution for repairs, prompt and thorough documentation, tracking, testing, report on test planning and execution, defect metrics
• Provided UAT testing support to Settlement Operations team with Coupa Supplier Portal in invoice creation, Approvals/Rejections, Suppler profile Management and Pay-cycle jobs run
• Greatly improved UAT team working relationship with the business users, technology team, BSA, Vendors and IT Support Team

Confidential 

Sr. QA Lead/Business Analyst

Responsibilities:

• Worked with different CIBC LOB team and project stakeholders to understand their requirements and translate them into details requirements
• Work with the LOB Stakeholder to identify business cards templates, card styles, to document system and user interface requirements, data requirements
• Prepared Business Requirements Document (BRD), reviewed with each LOB stake holders to collect their feedback and obtained approvals
• Analyzed and gathered business cards templates from each LOB and finalized them and handed over the vendor for development
• Prepared Solution Requirements Document (SRB) based on the Business requirements prepared, reviewed with LOB stake holders, obtained approvals for the same.
• Analyzed functional change requirements to ensure requirements are clear, precise, meaningful, measurable, and can be used for testing.
• Partnered with Program Management, Development team, Business Analysis team and developed test strategy for unique testing approach
• Defined the scope of the testing phases by creating Test Plan for the System Integration Testing and User Acceptance testing for different projects