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Business Solutions Project Manager Resume

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SUMMARY

  • Extensive business operations, strategy and implementation experience in operational support and project management, organizational transformation, and redesign.
  • Hands - on experience developing organizational change strategies and client-facing communication.
  • Clients based in the hospitality, entertainment, and food and beverage industries.

TECHNICAL SKILLS

Business Strategist: Preserve an average CPI of 0.96 and SPI of 1.13 wif ±5% variance by actively tracking and analyzing project cost and schedule performance. Constructively identifying opportunities for business process improvement, facilitating the successful development of new programs by ensuring well-defined and efficient scopes-of-work.

Leadership: Establishing and leading small to large teams of 2-100+ personnel on various projects. Expertly resolving both vendor-client and inter-team conflicts by taking preventative or corrective actions, active listening, and a natural aptitude for negotiation and mitigation.

Communication: Effectively composing and submitting more than 80 procurement documents for drafting requests for proposals/quotes, preparing selection packages, and tracking existing contract performance. Generating more than 50 Standard Operating Procedure templates to drive operational success through a model of continuous improvement.

Management: Leading in the recruitment and successful hiring of over 300 employees using the STAR method and other best practices.

PROFESSIONAL EXPERIENCE

Business Solutions Project Manager

Confidential

Responsibilities:

  • As Business Solutions PM; conduct walk-throughs wif key stakeholders, monitoring and testing Front and Back of House operations, and provide constructive feedback, implementing best practices to align leadership and team members wif the corporate vision.
  • Provide financial risk assessments and create Standard Operating Procedures for training, proper use and calibration of equipment, and strategies to increase traffic to gain market share wifin local economy.
  • Perform in-depth analysis of the organizational and strategic change impacts on stakeholders affected by the implementation of new technology, products, processes, and present in quarterly reports to C-Suite executives.A passionate and strategic business and process improvement PMP wif ten years of expertise in addition to 15 years of supervisory experience. Known for slashing lead times by an average of 22%, cost by 35%, and improved quality metrics by 28% through in-depth analysis for business optimization. Achieving an average CPI of 0.96 and SPI of 1.13 wif variances of ±5% through actively tracking and analyzing project cost and schedule performance using Earned Value Management. In search of opportunities to leverage strong leadership and critical thinking skills as a Strategic Project Manager through communication, servant-leadership, and organizational skills that enhance service delivery and efficiency in overall company performance.

Confidential

Consulting Partner

Responsibilities:

  • Review marketing strategies against vision and mission statements, propose implementation strategy and compile a comprehensive set of key findings and make recommendations to support successful change management of the project.
  • As consulting partner; strategize the implementation of sales software, technology, and assembly line equipment, perform competitive analysis to understand market needs, apply strategic change methodologies to support alignment wif the vision.

Confidential

Management Consultant

Responsibilities:

  • Successfully increased profit margins for clients wif revenues of $250K-$12M by 35-100%+ through competitive analysis, quality control audits, customer surveys, and internal analysis, significantly impacting KPI's.
  • Reducing and sustaining turnover rates below 10% through team engagement, 1-0n-1 coaching, and implementing continuous training practices.

Confidential

Data Analysis Intern

Responsibilities:

  • Perform comprehensive risk analysis for system governance and compliance to improve business resilience using empowered risk-based decisions across the enterprise using unified data environments.
  • Competently enhanced stakeholder engagement and understanding of large data sets through data representation models, such as Confidential and PowerPoint, for project scope, schedule, and budget milestones.

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