IT Analyst Resume

CAREER OBJECTIVE:

Seeking a position to utilize my skills and abilities in IT Sector that offers professional growth while being resourceful, innovative and flexible, want an opportunity to contribute to the growth of a company. Want to be actively involved in developing the right product and meeting all the clients requirement with the given time frame. Passionate about learning new technologies.

EXPERIENCE:

Confidential

IT Analyst

Responsibilities:

Understanding requirements from client and implementing them technically using Siebel CSW, EAI, EIM,PL - SQL.
Automating the data loading process by shell scripts.
Responsible for development and unit testing of the new implementation.
Supporting and fixing issues reported in regression and E2E testing.

Confidential

Senior Member Technical

Responsibilities:

Supporting Siebel CRM application and also performing maintenance activities during production deployment.
Keeping track of defects and publish weekly status report.
Supporting data loading into Siebel CRM application through ETL tools SSIS/Informatica.
Providing hot fixes to production issues.

Confidential

Senior Software Engineer

Responsibilities:

Worked as Siebel EIM developer responsible for loading data activities and implementation of new requirements using PL/SQL, EIM.
Automating recurring task using batch/vb script.
Responsible to support the Siebel CRM application and work closely with the team to identify the root cause.

Confidential

Software Engineer

Responsibilities:

Understanding requirements from client and implementing them technically using Siebel CSW, EAI, EIM,PL-SQL.
Automating the process by creating shell scripts.
Creating Inbound Webservice for enhancing functionality of myVodafone app.
Responsible for development and unit testing of the new implementation.
Supporting and fixing issues reported in Integration and E2E testing.

Confidential

Software Engineer

Responsibilities:

Siebel Configuration, Scripting and Workflow development as per the clients requirement.
Automating business processes using Siebel scripting and workflows.
Responsible for developing Siebel e-scripts, workflows and Siebel configuration.
Learning Siebel EAI, Inbound and Outbound Web Services.
Configuring Data Maps for request and response from external system.
Hands on experience on EAI Siebel Adapter, EAI XML Converter, EAI Write to File BS.
Configuring RCR's for scheduling workflows as and when required.
Handling Siebel support activities.
Maintaining and publishing issue tracker.

Confidential

Software Engineer

Responsibilities:

Siebel support issue handling and incident resolution.
Debugging/modifying Siebel Configuration, Scripting and Workflow development as per the clients requirement.
Working on Siebel related issues and resolving them within client defined SLA.
Gained overall knowledge in Siebel Configuration, e-Script, workflow.

Confidential

Software Engineer

Responsibilities:

Understanding the ETL requirement from onsite and implementing the process through Informatica PowerCenter.
End to end knowledge of ETL process, data validation and data cleansing.
Designing and developing Informatica mappings and workflows for data loading.
Automating the whole process of data migration by developing PL/SQL procedures, Informatica workflow scheduling.
Designing EIM mapping document for loading Accounts,Contacts,Address,Asset.
EIM data loading for the entities Account, Contact, Asset, Address.

Confidential

Software Engineer

Responsibilities:

Migrating data from clients system (legacy database) to the local database (Siebel EIM tables) via staging majorly with the help of ETL tool Informatica 9.5.1 Hotfix 2.
Designing and developing Informatica mappings and workflows for data loading.
Automating the whole process of data migration by developing PL/SQL procedures, Informatica workflow scheduling.
Loading the Siebel EIM tables using SQL Loader and manipulating the loaded data using SQL queries and PL/SQL procedures such that the data gets loaded in the Siebel base tables and the data can be viewed by end user through user interface.
Designing and developing view design document.
Designing EIM mapping document for loading Accounts,Contacts,Address,Asset.
EIM data loading for the entities Account, Contact, Asset, Address.

Confidential

Software Engineer

Responsibilities:

Responsible for development, support, maintenance and implementation of small to medium components of a project module.
Designing and developing Informatica mappings and workflows for data loading.
Responsible for data Migration and data migration activities.

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